Restaurant Host

3 months ago


Philadelphia, United States Live! Casino and Hotel Philadelphia Full time

Overview:

Why We Need Your Talents

Are you outgoing and do you have a track record of going the extra mile? Are you motivated and have the ability to work as a team? If you thrive on greeting guests with a genuine smile, enthusiasm, and warmth upon their arrival, making them feel welcome, then this is the job for you. Our hosts know that first impressions are everything. They provide a warm and friendly welcome when our guests arrive or call in with questions. As a host, youll greet guests at the door, determine where theyd like to sit and guide them to their table while making casual conversation.

Responsibilities:

Where You'll Make an Impact

  • Main duties include greeting customers as they arrive at the facility and thank them for their patronage upon departure.
  • Should a party have special needs or request accommodations, the host ensures the group's requirements are met.
  • Ensures compliance with all regulatory controls and the State Gaming Agency.
  • Answers the phones and taking messages/reservations.
  • Maintaining an accurate wait when necessary.
  • Occasional bussing of tables when needed to expedite efficient seating of waiting guests.
  • Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the company.


Qualifications:

Skills You Will Need to Succeed

  • Must be RAMP certified.
  • Required to work nights, weekends, and/or holidays.
  • Reading and writing abilities are frequently utilized, often when recording and reviewing reservations and table assignment system.
  • Must be able to read, review and understand seating charts.
  • Basic mathematical skills are used frequently.
  • High school diploma or equivalent or equivalent work experience in a high volume, service focused environment.

Perks We Offer You

  • Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents
  • Generous retirement savings options are available.
  • Free uniforms
  • Free parking
  • Discounted meals
  • Service and Attendance bonuses
  • Tuition reimbursement
  • Discounts on hotels, theme parks, travel, and more

Physical Requirements

  • 24/7 operation requiring extended hours and the ability and willingness meet the applicants schedules when needed.
  • Casino is over 200,000 square feet and requires ability and energy to move about it with a true sense of urgency.
  • Handling, carrying or lifting items weighing up to 20 pounds.
  • Must be able to work in a smoke-filled environment.
  • Ability to stand for long periods of times without sitting or leaning
  • Ability to climb, bend, stretch, twist or reach with your body and arms, work under variable temperatures and noise levels
  • Use of going up and down stairs multiple times per day and elevators

Life at Live

  • 24/7 high energy casino with more than 510,000 square-feet of gaming, hotel, dining and entertainment space and approximately 2000 employees
  • Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
  • You may occasionally work in an environment where smoking is allowed.

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