Communication Coordinator
4 weeks ago
BASIC RESPONSIBILITIES
Assists in the execution of marketing strategies for various departments within the Credit Union. Responsible for ensuring initiatives align with Communication budget, provides budget reporting, estimates and invoice tracking. Develops and collaborates with Communication team on approved marketing strategy for giveaway materials. Provides administrative support of the Communication department.
TYPICAL DUTIES
Coordinates, recommends, and executes giveaway orders to include market segmentation, proper timing and allocation of campaigns, budget maintenance, inventory management, and ensuring quality brand standards. Consistently monitors appropriateness and success of orders.
Collaborates with all areas of the Communication Department and is responsible for timely input of job assignments and communication updates in project management software, Wrike.
Produces monthly budget analysis of marketing initiatives. Ensures new initiatives are within budget. Tracks unforeseen initiative costs requested outside approved budget. Coordinates with team members to update actual expenses. Provides spend tracking for specific programs such as VITA and MasterCard. Collaborates with Marketing Manager on budget reconciliations or reassignment of funds.
Schedules weekly production meetings to ensure timely completion of projects.
Reconciles Communication invoices, media invoices and AMEX statement charges, reviewing invoices for accuracy and tracking overall spend.
Oversees the Service Provider Vendor (SPV) program for Communication. Establishes new vendor records, requests appropriate documentation, provides annual review documentation, and collaborates with team point of contacts on vendor outreach.
Handles administrative duties, to include charitable contributions communication, new member onboarding and other direct mail initiatives, invoicing, ordering department supplies, submitting maintenance requests, working with vendors, fielding calls from salespeople, accepting deliveries, distributing daily mail and other administrative duties.
Executes communication of charitable contribution decisions of approval or denial to requestors. Provides support in fulfilling details such as tabling or event participation. Handles communication with executive management and GECU leadership on participation opportunities. Maintains tracking of individuals participating and provides feedback on employee interest.
Oversees the Communication postage account and requests adequate funds to cover upcoming mailings.
Prepares monthly department inspection for Facilities and Security.
Provides support in the organization and cleanliness of the Communication storage room to meet security requirements.
Maintain and understand compliance to ensure that work complies with GECU's established policies, procedures and applicable regulations, to include Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Member Identification Program (MIP), and Office of Foreign Asset Control (OFAC).
This position is a hybrid position that may require the employee to work onsite and from home as assigned.
Other duties that may be assigned or required in connection with the general operation of the credit union.
CRITICAL KNOWLEDGE, SKILL AND EDUCATIONAL REQUIREMENTS
Bachelors of Business Administration with major in Marketing and one year of related job experience.
Excellent organizational skills.
Ability to manage multi-task assignments. Excellent time management skills.
Excellent oral and written communication skills.
Ability to meet deadlines in a stressful environment.
Attention to detail.
Flexible and adaptable to change.
Ability to work with vendors.
Ability to develop research skills of compliance issues, products, and various marketing campaigns.
Good clerical skills and proficient in Microsoft Office applications.
Requires sitting the majority of the day, lifting up to 35 pounds continuously, lifting up to 50 pounds occasionally. Bending, twisting, reaching above and below shoulder frequently, squatting, climbing and kneeling occasionally.
PRIMARY RESPONSIBILITY
Providing quality service is the primary responsibility of this position. Quality service means treating members and coworkers with respect and courtesy at all levels whether in person or by telephone as outlined in the Employee Handbook.
Availability Requirements: Monday - Friday: 8:30 a.m. - 5:30 p.m.
Schedule includes outside of these hours as needed if projects require
This application is valid for 12 months. After that date, unless otherwise notified, please understand that your status as an applicant will end. You may re-apply for employment in the future by completing a new application. All correspondence regarding the processing of the application will be sent via e-mail to the address provided on the application. Please ensure spam filters are set accordingly to prevent e-mails from going to the Junk Mail/Spam folder.
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