Restaurant Host/Hostess

3 months ago

Kissimmee, United States Delta Hotels Celebration Orlando Full time
Description

We're looking to hire an energetic and outgoing host/hostess with outstanding customer service skills. You'll need excellent communication skills to answer phone inquiries and make reservations. Your main duties include welcoming guests and guiding them to a table that has been cleared and cleaned. You'll ensure that there are enough seats for the entire party and check that each guest has tableware. Your attire should be professional and neat, with comfortable shoes so you can stand on your feet frequently throughout your shift. If you're a real people person, and a team player who can multitask and pitch in to help with other duties as needed, we want to meet you Apply today for immediate consideration.

Responsibilities

•Make reservations, plan out the seating chart, and troubleshoot customer phone inquiries
•Greet guests warmly as they enter to create a positive first impression of the restaurant
•Know the menu items and how dishes are prepared and be able to answer any questions about daily specials
•Check the dining room constantly for cleanliness and organization and restock condiments on the table as necessary
•Clean up and clear plates after guests leave, and get the table ready for the next customers

Qualifications

•Must be able to handle a fast-paced atmosphere with periods of standing on feet for an extended length of time
•Must have excellent communication, customer service, and organization skills, as well as the ability to deal with customer requests in a courteous, efficient, and timely manner
•This role requires a high school diploma or equivalent GED and a good command of the English language
•Some restaurant, hospitality, and/or food services industry experience is preferred

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