Employee Benefits Analyst

3 weeks ago

Houston, United States EPIC Brokers Full time
SUMMARY:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Analyst in the National Benefits Operations Team will provide high level metrics reporting expertise in a fast paced, evolving environment while maintaining a high standard of professionalism and quality of work. The Analyst must have sound technical and organizational skills, a capacity to learn through experience, ability to identify opportunities for improvement and a strong commitment to meet agreed upon timeframes and deadlines. The Analyst must have the ability to provide high quality, accurate and timely support for Employee Benefits (EB) operation initiatives, collaborating with team members as needed.

Essential Duties and Responsibilities:

  • Create monthly/quarterly BSG Utilization reports for EB Leadership.
  • Time Log reporting from BSG Ticket System.
  • Work on EB projects including but not limited to Benchmarking Surveys, Vendor Management Database, Financial Reporting.
  • Act as the primary technical resource for our National Survey Team.
  • Input/update client data to and from Benefit Point.
  • Create/Maintain Benefit Helpdesk Dashboard Reporting Templates.
  • Analyze/Update data from multiple spreadsheets.
  • Generate reports from Digitel/Shortel spreadsheets.
  • Create and Report Client Team survey results using Survey Monkey or other survey applications.
  • Update Intranet with relevant content.
  • Work with and assist other EB Teams as needed.
KEY COMPETENCIES:
  • Excellent troubleshooting, decision making, critical thinking, project management and problem-solving skills
  • Strong analytical & quantitative skills
  • Advanced knowledge of various Microsoft Office programs to include Excel, Access, Outlook, Word and PowerPoint with the ability to create templates for other team members.
  • Advanced knowledge of Microsoft Excel (highly skilled in advanced functions usage, pivot tables, macros etc.)
  • Knowledge of Visual Basic is a plus.
  • Ability to collaborate effectively with various team members.
  • Strong attention to detail and time management abilities.
  • Strong ability to multi-task and assign priority.
  • Ability to work effectively and efficiently both with and without direct supervision
  • Strong interpersonal communication skills, both written and verbal
  • Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands
  • Must have high level of interpersonal skills to handle sensitive and confidential situations
EDUCATION and/or EXPERIENCE:
  • Bachelor's degree or equivalent educational training or business experience
  • 3 - 4 years in data analytics and financial reporting
  • Benefits experience a plus
TRAVEL:

Travel is limited, although some projects may require out-of-the-area and overnight travel.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to move around, sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision and ability to adjust focus. Ability to travel independently to clients; some air travel may be required.

WORK ENVIRONMENT and ENVIRONMENTAL CONDITIONS:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable

individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. There is no or very limited exposure to physical risk.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

WHY JOIN US?
  • 15th Largest Broker in US
  • Voted " Best Place to Work" in the Insurance Industry
  • Awesome Benefits: 401K matching, Generous Time Off Policy, Flexible Work Options, Medical, Dental, Vision, Pet Insurance, Cancer Insurance, Wellness Programs, Employee Award Programs (Trips).

EPIC embraces diversity in all its various forms-whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.

#LI-LL1

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