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Full-Time Front Desk Associate

2 months ago


Trenton, United States Immcare Full time

Position :

Front Desk Associate Reports to : Office Manager Summary : The Front Desk Associate greets patients, updates insurance information in the system, verifies and analyzes health insurance benefits, explains payment policies, answers phones, and performs other administrative tasks. Job Duties and Responsibilities:

Greet, register, instruct, and provide general assistance to patients. Obtain demographic and financial information and enter into computer system. Verify insurance eligibility and relay relevant information on payment policies and billing/collection processes. Determine and collect co-pays, co-insurance, deductibles, past due balances, and other patient financial responsibility while maintaining and balancing cash drawer. Communicate with primary care providers and insurance carriers per patient request. Answer telephone, take messages, and return voicemails. Perform all other duties as assigned by Office Manager or Practice Administrator. Must be available nights and weekends. Requirements

Required Experience:

High school diploma. Medical billing/medical receptionist experience preferred. Basic computer skills. Detail oriented. Exceptional customer service and phone etiquette.

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