Coordinator, Quality Assurance

3 weeks ago


Fenton, United States Panera Bread Full time

Coordinator, Quality AssuranceWe are seeking a Quality Assurance Coordinator to join our corporate Food Safety and Quality team in St Louis, MO. The ideal candidate will have a strong background in food safety and quality assurance, as well as experience in implementing and maintaining food safety and quality systems. Role will primarily be conducted remote but may require in-office time at our St. Louis support center as the job requires.Duties & ResponsibilitiesThe primary responsibilities of this job include, but are not limited to:Manage food safety and quality assurance programs, including document control, internal auditing, training, corrective and preventive actions, and regulatory compliance.Processing and resolution of quality complaint incidents (QA Hotline support).Analyze data and create reports with action items identified and facilitate next steps for key personnel.Provide Technical Support and Supervise Quality Systems (FoodlogiQ or any other QA system).Day to day system support with Food LogiQ, working with Cafes and Suppliers to ensure accurate information is included in the tickets and they are processed in a timely fashion (~72 hour turnaround time). Support the development and implementation of food safety and quality policies and procedures to ensure compliance with regulatory requirements and customer specifications.Collaborate with cross-functional teams to develop and implement new products, processes, and technologies that meet food safety and quality requirements.Monitor key performance indicators to ensure the effectiveness of food safety and quality programs and identify opportunities for improvement.Take part in key quality initiatives at the IC.Performs other related duties as directed by management.RequirementsQualifications include:Bachelor's degree in science, manufacturing or related field preferred.Quality Assurance experience in the food industry is a plus.Food service experience is highly preferred.Ability to learn supporting databases.Ability to work in a collaborative environment with external and internal customers.Must be an assertive, self-directed and positive individual.Ability to work effectively and efficiently in fast-paced changing environment.Excellent customer service and problem-solving skills.Excellent oral and written communication skills.Strong computer skills, including knowledge of Microsoft Word, Excel, PowerPoint, Teams.Working ConditionsHybrid positionBased near St. Louis, MO Support CenterSaint Louis Support Center



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