Front Desk Concierge

2 months ago

Austin, United States The Aspenwood Company Full time

Looking for a company who is offering competitive wages and benefits that include: medical, dental, vision, Paid Time Off, 401k and more? Apply now at Village at The TriangleThe Aspenwood Company has opportunities for a part time Concierge/Front Desk/Security associate at our Village at the Triangle location an Independent Living, Assisted Living, and Memory Care senior community.Pay Rate: $18.50/hr.Friday | 11:30 p.m. - 8:00 a.m. Saturday & Sunday | 10:30 p.m. - 8:00 a.m. Must be available to work weekends and holidays.The concierge is responsible for establishing first impressions by being a welcoming face and source of information for residents, families, prospective residents, guest and employees. The concierge must be professional, friendly, focused, detail oriented, and promptly responsive to requests. Must desire to work with seniors and have a tolerance for behaviors associated with dementia and other aging processes.ESSENTIAL DUTIES AND RESPONSIBILITIESMonitors all incoming public traffic and assists with questions.Receives guests and others in a courteous, polite and warm manner. Ambassador of first impressions by maintaining cleanliness and orderliness of common areas and all other areas visible to the public.Respond to the needs of residents, families, prospective residents, vendors and visitors by providing immediate and courteous assistance.Provides key support to the sales and marketing team by effectively managing inquiries by following the company's marketing strategy and training.Receive and follow concierge schedule/instructions from supervisor and as outlined in established policies and procedures. Assists with guest and employee meal ticket sales and other service requests.Operate paging/telephone system as required.Answer telephone, determine nature of call and relay information or route call as appropriate.Assist with maintenance orders either on paper or through an electronic maintenance order system.Monitor emergency calls, doors, and fire alarms and respond in accordance with established policies and procedures. Monitors Independent Living daily resident check-in per policy if applicable.May drive residents to their doctor appointments or events.Assist with scheduling job applicant interviews for department heads.Track incoming/outgoing residents and guests.Member of the community's emergency response team.Maintains a professional appearance and good personal hygiene per company policies.Ability to stand for long periods of timeAbility to work in various environmentsCan lift up to 40 lbsClimb stairs, lifts, or ladders occasionally during shiftsAssists with special projects or tasks.Responsible for detecting any suspicious behavior and preventing vandalism, thefts or other criminal behavior. A security officer must be well-trained in surveillance and dealing with perpetrators. The ideal candidate will inspire respect and authority as well as possess a high level of observation. The goal is to help the community in maintaining excellent working conditions by keeping our facilities safe and problem-freOther duties as assigned.MINIMUM REQUIREMENTSHigh School diploma or GED requiredPrior customer service experience, front desk and telephone experience preferred.Valid Texas Driver's License is required.Excellent communication and customer service skills.Strong problem-solving skills, good judgement and attention to detailUnderstanding of HIPAA requirementsProficient in PC skills including Microsoft Office, Word and some ExcelEOE/M/F/D/V

  • Concierge Front Desk Associate

    2 weeks ago

    Austin, Texas, United States The Aspenwood Company - The Village at the Triangle Full time

    Job Title: Front Desk ConciergeAre you a friendly and welcoming individual who enjoys working with seniors? Do you have excellent communication and customer service skills? We are seeking a Front Desk Concierge to join our team at The Aspenwood Company - The Village at the Triangle.Job Summary:The Front Desk Concierge is responsible for providing exceptional...

  • Front Desk Concierge

    2 weeks ago

    Austin, United States The Aspenwood Company - The Village at the Triangle Full time

    Looking for a company who is offering competitive wages and benefits that include: medical, dental, vision, Paid Time Off, 401k and more? Apply now at Village at The Triangle The Aspenwood Company has opportunities for a part time Concierge/Front Desk/Security associate at our Village at the Triangle location an Independent Living, Assisted Living, and...

  • Front Desk Concierge

    1 month ago

    Austin, United States The Aspenwood Company Full time

    Looking for a company who is offering competitive wages and benefits that include: medical, dental, vision, Paid Time Off, 401k and more? Apply now at Village at The Triangle! The Aspenwood Company has opportunities for a part time Concierge/Front Desk/Security associate at our Village at the Triangle location an Independent Living, Assisted Living, and...

  • Front Desk Agent

    3 months ago

    Austin, United States Sincere Hospitality Full time

    Job Opportunity: Front Desk Agent at Heywood Hotel, AustinAre you an Austin know-it-all? Love working with people and creating fantastic experiences? Join our small and mighty team!The Heywood Hotel is an award-winning, 7-room boutique hotel located in East Austin. We are looking for a dedicated, hard working individual ready to help our guests fall in love...

  • Front Desk Agent

    3 months ago

    Austin, United States Sincere Hospitality Full time

    Job Opportunity: Front Desk Agent at Heywood Hotel, Austin Are you an Austin know-it-all? Love working with people and creating fantastic experiences? Join our small and mighty team! The Heywood Hotel is an award-winning, 7-room boutique hotel located in East Austin. We are looking for a dedicated, hard working individual ready to help our guests fall in...

  • Front Desk Ambassador

    1 month ago

    Austin, Texas, United States The Aspenwood Company Full time

    Job Title: Front Desk ConciergeWe are seeking a highly skilled and professional Front Desk Concierge to join our team at The Aspenwood Company. As a Front Desk Concierge, you will be the first point of contact for residents, families, prospective residents, guests, and employees, providing a warm and welcoming experience.Key Responsibilities:Monitor and...

  • Front Desk Associate

    2 weeks ago

    Austin, Texas, United States The Aspenwood Company Full time

    Job Title: Front Desk ConciergeWe are seeking a highly skilled and friendly Front Desk Concierge to join our team at The Aspenwood Company. As a Front Desk Concierge, you will be the first point of contact for residents, families, prospective residents, guests, and employees, providing exceptional customer service and creating a warm and welcoming...

  • Front Desk Agent

    4 weeks ago

    Austin, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Element Austin Northwest [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and...

  • Overnight Front Desk

    4 weeks ago

    Austin, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Courtyard Austin South Airport [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities...

  • Front Desk Agent

    4 weeks ago

    Austin, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Residence Inn Austin Parmer/Te [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities...

  • Overnight Front Desk

    1 month ago

    Austin, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Residence Inn Austin Domain Ar [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities...

  • Front Desk Agent

    4 weeks ago

    Austin, United States Four Seasons Full time

    Four Seasons - 98 San Jacinto Boulevard [Guest Service / Concierge] As a Front Desk Agent at Four Seasons, you'll: Greet guests with a warm welcome and provide exceptional customer service; Check guests in and out of the hotel efficiently and accurately; Handle guest inquiries and requests promptly and professionally; Assist with reservations and room...

  • Front Desk Coordinator

    3 weeks ago

    Austin, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are seeking a Front Desk Coordinator to join our team in the non-profit sector based in Austin, Texas. In this role, you will be the first point of contact for our organization. Your duties include offering administrative support across the organization, coordinating front desk activities, including distributing...

  • Front Desk Supervisor

    4 weeks ago

    Austin, United States White Lodging Services, Inc. Full time

    Summary: White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is how you make people feel. That’s where you come in. You’ll help bring the virtue of hospitality to life while we create an...

  • Front Desk Representative

    1 week ago

    Austin, Texas, United States NYLE MAXWELL OF AUSTIN LLC Full time

    Job Title: Front Desk ProfessionalAt Nyle Maxwell of Austin LLC, we are seeking a highly skilled and experienced Front Desk Professional to join our team. As the first point of contact for our dealership, this role plays a pivotal part in creating a positive and welcoming experience for customers.The ideal candidate will have a warm and welcoming demeanor,...

  • Weekend Concierge/Receptionist

    4 weeks ago

    Austin, Texas, United States Aston Gardens Full time

    Join Our Team as a Weekend Concierge/ReceptionistAston Gardens is seeking a highly skilled and customer-focused Weekend Concierge/Receptionist to join our team. As a key member of our community, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a warm and welcoming environment for our residents...

  • Front Desk Agent

    5 days ago

    Austin, United States HYATT Hotels Full time

    Hyatt Hotels - 211 East 3rd Street [Guest Service / Concierge] As a Front Desk Agent at Hyatt Hotels, you'll: Greet and register the guest, provide outstanding guest service during their stay, and settle the guest's account upon completion of their stay; Register guests making and modifying reservations; Perform hotel operator and concierge duties; Provide...

  • Front Desk Coordinator

    2 weeks ago

    Austin, Texas, United States NYLE MAXWELL OF AUSTIN LLC Full time

    Job SummaryWe are seeking a highly skilled and professional Front Desk Professional to join our team at Nyle Maxwell of Austin LLC. As the first point of contact for our dealership, this role plays a pivotal part in creating a positive and welcoming experience for customers.Key ResponsibilitiesProvide exceptional customer service, ensuring each interaction...

  • Front Desk Agent

    3 weeks ago

    Austin, Texas, United States Fairfield Inn Austin South Full time

    Job Summary:As a Front Desk Agent at Fairfield Inn Austin South, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a smooth and enjoyable stay. Your primary responsibilities will include registering guests, making and modifying reservations, handling hotel operator and concierge duties, and providing...

  • Front Desk Coordinator

    4 weeks ago

    Austin, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering a short term contract employment opportunity for a Front Desk Coordinator in the Stone/Glass/Concrete Manufacturing industry, based in Austin, Texas. The role primarily involves administrative duties, customer service, data entry, and organization tasks within an office setting.Responsibilities:• Serve as the...