Professional IT Services Engineer III

4 weeks ago

New Brighton, United States HIKINEX Full time

As a Professional Services Engineer (Tier 3), you’ll be spending most of your time working in a variety of complex technical environments. You will develop and implement project work plans for a wide range of customers and solutions. You will work to troubleshoot, diagnose, and resolve challenging technical problems, and you will serve as an escalation point for the client's project team. You will interact regularly with customers who have a wide range of technical understanding.

Experience supporting/implementing network infrastructure.

Strong technical knowledge and understanding of SMB infrastructure and equipment. BS/BA preferred

Professional, Industry, and Vendor certifications are required (including MS Server MCSA, MS Desktop MCSA, SonicWALL CSSP, CCNA Routing & Switching) Strong technical knowledge and understanding of SMB networks, infrastructure, and equipment Ability to multi-task, prioritize, and respond with a sense of urgency Ability to concisely document issues and resolution steps Comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base Highly organized, analytical, creative and adaptive with exceptional verbal and written communication skills Ability to thrive in a team-oriented, customer-centric environment Exceptional ability to develop productive and positive relationships with customers and colleagues Variable hours/flexible shifts may apply Ability to work at Client's Partners, Inc. Corporate Office, located in the Minneapolis\Saint Paul Area Experience in a managed service environment is required Essential Duties and Responsibilities

This role integrates a variety of career experiences, a few of which are reviewed below.

We don't expect you to have mastered everything noted here, but your professional development will likely include at least some of these skill sets:

Work in conjunction with the Project Manager to implement projects successfully Review the scope of work and manage the implementation of projects Provide remote and on-site server/workstation support and maintenance Install applications and operating systems on customer hardware Test new products and technologies prior to deployment Create thorough and accurate documentation on all projects and support incidents Identify improvements associated with tools and techniques utilized by team members Administer and support Microsoft-based customer networks Investigate user problems and identify their source; determine solutions; test and implement solutions Configure and install Windows networks, servers, firewalls, switches, and other related equipment Assist personnel of other departments as a technical resource and an escalation point Assist internal teams with inquiries regarding new and current network deployments and reconfigurations Provide supplemental training to clients and Client's staff Represent Client's Partners in a positive, professional, and enthusiastic manner when working with customers and staff Support and adhere to the company’s core values Perform other duties or responsibilities as assigned or required

Knowledge Requirements

All Windows desktop and server operating systems Active Directory, Group Policies Exchange Server Citrix Environments Microsoft Office 365 and SharePoint administration RMM platforms such as N-Able, LabTech, or Kaseya Enterprise-class switching and wireless hardware such as Cisco, HP Network security products from Cisco, Sonicwall, Watchguard VMware and Hyper-V virtualization platforms Backup products such as StorageCraft, Datto, or Veeam SAN Storage experience with IBM, HP, EMC, NetApp, both fiber and iSCSI Enterprise Anti-Virus platforms such as Sophos, Bitdefender, Webroot, etc. All Microsoft Office Productivity Suites

What we offer employees: offers a comprehensive benefits package that includes:

12 days of accrued vacation in your first year 6 days Sick time 8 hours of volunteer time Medical, Dental, and Vision insurance Company-paid Life, STD, and LTD Professional Development Plan 401k with company match

#J-18808-Ljbffr

  • Service Desk Engineer III

    1 month ago

    New Brighton, United States Mytech Partners Full time

    Job DescriptionJob DescriptionDescriptionThe Service Desk Engineer III staff provide our clients with expert level support for complex problems. By providing fast, efficient, and effective resolution to our client’s complex issues and requests, we ensure clients stay productive and receive maximum value from their IT investments. This role also mentors...

  • Network Engineer III

    3 weeks ago

    New Orleans, United States InsideHigherEd Full time

    Network Engineer IIIVP Technology/InfrastructureLocation: New Orleans, LASummaryThe Network Engineer III ensures the operational stability, availability and integrity of voice, data, and wireless network services. This is achieved by planning, designing, and maintaining local area networks (LANs) and wide area networks (WANs) across the organization and...

  • Network Engineer III

    1 day ago

    New Orleans, United States Tulane University Staff Full time

    The Network Engineer III ensures the operational stability, availability and integrity of voice, data, and wireless network services. This is achieved by planning, designing, and maintaining local area networks (LANs) and wide area networks (WANs) across the organization and multi campus sites. In addition, the Network Engineer III participates with the...

  • Specialist-Level III

    7 days ago

    New York, United States Princeton IT Services Full time

    Job DescriptionJob DescriptionJob Title: Specialist-Level III (.NET)Location: New York, NY 10004Job Type: ContractJob Summary:Mandatory Qualifications:Level III- More than seven (7) years of experience working on complex projects with 2 or more years in a leadership role as a SpecialistMore than seven (7) years of experience in implementing applications...

  • Data Engineer III

    1 month ago

    New Orleans, United States InsideHigherEd Full time

    Data Engineer IIIVP Technology InfrastructureLocation: New Orleans, LASummaryThe Data Engineer III is responsible for the installation, testing, maintenance, and development of scalable data-management systems.  The Data Engineer III is responsible for the design, execution and monitoring of Extract, Transform, Load (ETL) operations. As a senior member of...

  • Systems Engineer III

    3 weeks ago

    New York, United States Tandym group Full time

    A Telecommunications organization is currently seeking a new Systems Engineer III for a promising Remote opportunity with their growing staff. In this role, the Systems Engineer III (Remote) will be responsible for assisting design, development, and implementation of enterprise-wide Operations Support Systems (OSS) applications and their associated operating...

  • Data Engineer III

    6 days ago

    New Orleans, United States Tulane University Staff Full time

    The Data Engineer III is responsible for the installation, testing, maintenance, and development of scalable data-management systems. The Data Engineer III is responsible for the design, execution and monitoring of Extract, Transform, Load (ETL) operations. As a senior member of the Business Intelligence team, the Data Engineer will design solutions...

  • Process Engineer III

    4 weeks ago

    New York, United States PSG Global Solutions Full time

    Description We're looking for a Process Engineer III , working in Pharmaceuticals and Medical Products industry in 1125 Pleasant View Terrace, Ridgefield, New Jersey, 07657, United States . Job Description: Responsible for manufacturing processes and equipment such as CIP systems, filtration skids, chromatography and lyophilization equipment, etc. Works with...

  • Cad Artist, DKNY Sportswear

    4 hours ago

    New York, United States G-III Apparel Full time

    The CAD Artist plays a crucial role in creating detailed drawings and art work translating conceptual ideas into precise and accurate digital representations that reflects brand esthetics and design integrity. As a CAD artist, you will be responsible for producing detailed and accurate computer-generated drawings based on conceptual designs, sketches, or...

  • Security Engineer III

    4 weeks ago

    New Baden, United States Paragon Technology Full time

    Job DescriptionJob DescriptionThe Security Engineer III provides technical support in the areas of vulnerability assessment, risk assessment, network security, product evaluation, and security implementation. Responsible for designing and implementing solutions for protecting the confidentiality, integrity and availability of sensitive information. Provides...

  • Program/Design Engineer

    2 weeks ago

    New York, United States Professional Placement Services Full time

    We are currently seeking a dynamic and enthusiastic individual to join our team as an Entry-Level PLC/Robotics Programming/Design Engineer. In this role, you will be responsible for developing and implementing PLC programs and robotics solutions for industrial automation systems. You will work closely with our engineering team to design, program, and...

  • Engineer I/II or III

    4 weeks ago

    New York, United States Mackinnon Bruce International Full time

    Description Mackinnon Bruce International, an Executive Search Consultancy within the global Civil Infrastructure, Water and Wastewater industries, are working exclusively alongside a nationally recognized leader within the Water, Wastewater and Civil Engineering markets, who are looking to hire a Engineer I/II or III (Water Resources) to join their growing...

  • Case Manager III

    2 weeks ago

    New York, United States Professional Management Enterprises Full time

    Looking for a HealthcareCase Manager III (RN/LMSW/LCSW). Must be bilingual in Spanish and have MLTC, UAS Assessment and NY Medicaid policy experience. The position is remote but may need to conduct minimal field visits. MUST BE LICENSED IN THE STATE OF NY. The work schedule is M-F, 8:30am-5pm EST.Summary: Works with members, providers, and multidisciplinary...

  • Systems Engineer III

    2 weeks ago

    New Castle, United States System One Holdings, LLC Full time

    System One has partnered with a Columbus-based company seeking a Contract Systems Engineer III to remotely support the company's defense team across the US. If you are interested in this contract opportunity, please apply directly and/or contact Philis Tindell at philis.tindell@systemone.com Essential Functions and Responsibilities: •Assists in analyzing...

  • Fire Protection Engineer CM-FP

    3 weeks ago

    New York, United States ISI Professional Services Full time

    Job DescriptionJob DescriptionWhy ISI Professional Services?ISI Professional Services offers team members the opportunity to gain a lasting impression in this fast-growing small business. ISI Professional Services is a Virginia-based national consulting firm offering our federal and commercial clients a comprehensive range of services. ISI integrates our...

  • Engineer I-III

    1 day ago

    New Castle, United States DelDOT Full time

    Introduction Join Our Team! DelDOT is Now Offering Sign-on Bonuses for Engineers! The Delaware Department of Transportation (DelDOT) recognizes its Engineers are a highly valued resource and play a critical role in ensuring the State’s infrastructure is safe, reliable, dependable, and sustainable. For that reason we are now providing monetary...

  • Yard Service Professional

    2 days ago

    Brighton, United States Ewing Outdoor Supply Full time

    $18 - 20/HR **Must be able to work Saturdays and Sundays** We are looking for a Customer Service Associate in our Landscape Yard to provide excellent customer service for our business and distribute products promptly to our customers. You will be operating a forklift with the utmost care to ensure efficiency and safety. Your job could involve driving around...

  • Yard Service Professional

    3 days ago

    Brighton, United States Ewing Outdoor Supply Full time

    Job DescriptionJob Description$18 - 20/HR **Must be able to work Saturdays and Sundays**We are looking for a Customer Service Associate in our Landscape Yard to provide excellent customer service for our business and distribute products promptly to our customers. You will be operating a forklift with the utmost care to ensure efficiency and safety. Your job...

  • Field Engineer III

    2 weeks ago

    New York, United States E.E. Cruz & Company, Inc. Full time

    Field Engineer III Job Locations US-NY-White Stone Requisition ID 2024-5767 Category Engineering Position Type Experienced Professional Division : Name EE Cruz & Co Inc. Employment Status Full-time Regular Overview Field Engineer will provide technical engineering information to ensure construction work complies with all engineering standards, codes and...

  • Professional Engineer

    5 days ago

    New York, United States Atlas Foundation Full time

    Position Overview: We are searching for someone that is a licensed professional engineer in, at least, the state of Minnesota to design earth retention, intermediate, and deep foundation systems. The Professional Engineer will be responsible for designing preliminary bidding projects and secured projects. Quality projects are critical for success. The...