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Director Service Line Primary Care
3 months ago
Overview M Health Fairview is looking for a dedicated Primary Care Director. Are you ready to join this team and make a difference? In collaboration with the Vice President of Operations and Medical Leadership, this Leader is responsible for implementation of the strategic plan into site operations for Primary Care service line. Ensures the delivery of consistently high levels of quality care and service that meet and/or exceed clinical expectations. Assures the coordination, direction, and collaboration of services and resources related to the service line as well as achieving productivity, financial and operational goals. Supports the mission and strategic direction in conjunction with the key stakeholders. This position leads the primary care clinic operations at our Eagan, Apple Valley and Rosemount Clinics. We offer a generous benefits package including medical, dental, paid time off, retirement options, tuition reimbursement, student loan repayment program and more. Check out more of our benefits information here: www.fairview.org/noncontract Responsibilities Demonstrates strategic business implementation: Demonstrates the ability to execute strategic initiative in new markets and with new business ideas. Supports strategic plans to advance the vision and strategic directions of MHealth Fairview via the Primary Care Executive Team. Partners with key stakeholders and understands the dynamic needs of the organization as relates to primary care. Ability to work in a highly matrixed environment: Understands and values the unique nature of primary care, and how it relates to the broader health system and the communities we serve. Appreciates the complexity of a large integrated health system. Collaborates with other executives and leaders to assure the best possible business service and clinical outcomes for the program. Manages conflict and demonstrates a collaborative approach with all partners. Builds, develops and leads a diverse high performing team: Creates an environment for the development of frontline leaders. Supports individual and group development through coaching and teaching. Engages in deliberate succession planning. Recruits, develops and retains talent, as well as building a solid rapport with the existing senior leadership team. Provides financial leadership: Manages Performance Improvement initiatives, including patient experience, cost/case, reducing variation in practice, and other quality improvement initiatives. Provides financial expertise and advice to service line senior and operational management. Serves as focal point for all service line analysis including budget variances, progress vs. plans/proformas, operating trends etc. Provides financial analysis related to existing or proposed financial models implemented to align incentives with physicians. Business Operations Leadership and Continuous Improvement: Assures operational goals and objectives are obtained through the planning, implementing and directing of programs, procedures, systems and support personnel. Uses data to analyze, forecast, plan, and direct clinic operations. Recommend and implements necessary changes to improve the care, quality, patient service, and operational efficiency. Uses quality improvement tools and techniques to assess workflow issues and make process improvements. Participates in the annual budgeting process, monitors the financial performance of the clinics and initiates corrections as necessary; acts as good stewards of resources. Establish a culture of continuous improvement through teaching, mentoring, and coaching leaders. Develops and maintains a healthy, supportive work environment, demonstrating behaviors consistent with MHealth Fairview commitments: Exemplifies excellent customer relations in interactions with patients, visitors, physicians, and employees. Continuously builds customer understanding by listening to customers. Anticipates customer needs, including those with different cultural needs and desires. Takes action to meet and exceed the needs of all customer groups. Continuously implements strategies to improve customer satisfaction. Models appreciation and acceptance of differences. Provides a welcoming and supportive environment. Continuously takes action to enhance employee engagement. Build credibility with medical staff as a champion for patient care and quality. Qualifications Required Education: - Bachelor's degree in healthcare, business or a related field Experience: - 5 or more years of leadership experience in a complex organization including project management, collaborative decision-making, knowledge of healthcare and process skills. Preferred Education: - MBA, MHA or other relevant Master's degree Experience: - Experience in primary care, Lean, and progressive leadership. EEO Statement EEO/AA Employer/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status. #J-18808-Ljbffr
