Order Entry Specialist

1 week ago

Plano, United States Trintech Full time
WHAT YOULL DO

Our high-growth technology company is in search of a high-performing, reliable Order Entry Specialist to join our accounting team and help enable and accelerate our growth. This position will report directly to the Revenue Accounting Manager and has responsibility assisting the Billing Supervisor with the order entry and invoicing of our services.

Primary Responsibilities

  • Review customer contracts (domestic and international) for proper subscription setup and prepare billing schedules
  • Ensure timely billing of new and recurring customer contracts and work to reduce billing errors and invoice adjustments
  • Continuously evaluate and improve the billing processes and procedures to enhance speed, quality, efficiency, and productivity
  • Mange, research, route and resolve external customer inquiries related to invoicing, as necessary
  • Reconcile customer accounts when necessary and work closely with Sales, A/R, and the Revenue Team to resolve invoice issues
  • Build strong working relationships through effective communications
  • Provide supporting documentation for audits
  • Adhere to and enforces company policies and procedures
  • Complete ad-hoc responsibilities as required
Additional Requirements
  • At least 2 years of billing experience; prior SaaS B2B or other detailed industry experience preferred
  • Strong problem-solving skills, documentation skills, research and resolution skills, data analysis and multi-tasking skills
  • Ability to read and interpret sales contracts.
  • Demonstrate professionalism when dealing with conflict, changing priorities and pressure situations
  • Strong willingness to learn
  • Ability to build relationships with customers and internal departments
  • Ability to prioritize and manage multiple responsibilities in a fast-paced environment
  • Willingness to work extra hours at the End of Month, End of Quarter and End of Year, as required
  • Maintains a positive and respectful attitude
  • NetSuite ERP, Zuora, salesforce.com, Supplier Portals (Ariba, Coupa, etc.) experience a plus
  • Regular and reliable attendance required
WHAT WE OFFER
  • Open Time Off
  • Hybrid work options
  • Comprehensive healthcare and wellness programs
  • 100% company-paid volunteer time
  • 401k with a company match
  • Pet Insurance
  • Tuition/Continuing Education reimbursement program


At our core, Trintechers stand committed to fostering a culture rooted in our core values Humble, Empowered, Reliable, and Open. Together, these values guide our actions, define our identity, and inspire us to continuously strive for excellence in everything we do.

Should you require (or need) accommodations throughout any stage of the recruitment process, please provide your requirements to recruiting@trintech.com and we will work with you to accommodate your needs.

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