Temporary Call Center Representative

1 month ago


Omaha, United States Omaha Steaks Full time
Approved Work at Home States: Nebraska, South Dakota, Texas, Iowa, Nevada, Florida

*** IF YOU ARE NOT IN AN APPROVED STATES, YOUR APPLICATION WILL NOT BE REVIEWED***

Job Summary: Provide exceptional experiences by interacting with the customers via phone. Assist customers by entering orders into system, offering upgrades and addons, and responding to order inquiries.

Pay:
  • $15/hour
Scheduling Requirements:

Your scheduled hours and training will be within the designated shift time you select based on being an AM or Mid shift.
  • AM:
    • Hours between 7am - 2pm CST
  • Mid:
    • Hours between 11am - 7pm CST
Miscellaneous Information:
  • A weekend shift (Saturday and/or Sunday) is required for all agents.
  • Initially, you will work just 4-8 hours/week until late Nov/early Dec
  • If extra hours are offered, you're welcome to pick up extra hours at any time, this is not just limited to your desired schedule preference of AM, Mid, PM.
  • Schedules run Sunday - Saturday.
  • Part Time schedules are 24 or more hours a week.
  • Full Time schedules are 40 hours a week.
  • Overtime is not available unless specifically offered.
  • All times for Omaha Steaks are listed in Central Standard Time.
  • Your chosen schedule will be a block schedule.
  • You will work the same shift time on all days selected to work.
  • You will select your schedule during day one of training.
Computer Requirements:
  • Must have your own PC
  • Must be less than 6 years old and running Microsoft Windows 10 or 11 (Windows 7, Windows 8, MAC OS, and Chrome OS are not supported or allowed)
  • Must have high-speed internet service (10 Mbps download and 2 Mbps upload)
  • Min GB on RAM is 6GM
  • An approved headset will be required
  • Must have computer and virus protection
  • Must have anti-virus installed and up-to-date (Windows 10 and or 11 built-in security center antivirus and/or 3rd party antivirus are supported)
Special Note:
  • Military veterans and their spouses are encouraged to apply.


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