Seasonal Benefits Enrollment Counselor

3 weeks ago

Houston, United States AssuredPartners Full time

Overview:

The Seasonal Benefits Enrollment Counselor assists client employees with enrollment, benefit questions, and day-to-day customer service.

The Ideal Candidate

  • An excellent problem solver, you thrive on making customers happy and coming up with great solutions
  • You have a strong sense of team work, and you are highly communicative
  • You are equally strong in facing customers and being highly analytical and detail oriented

If this sounds like you, we invite you to keep reading and apply

What You'll Do:

Please note that the duties below can vary based on the workflow of your local office.

  • Talk with client employees and HR contacts by phone concerning employee benefit related questions of all types of employee benefit programs for client employees; including group medical, dental, vision, life, disability, Health Savings Accounts, Flexible Spending Accounts, and retirement accounts.
  • Key client employee enrollment data into internet-based computer system using established office procedures.
  • Process client employee changes and terminations following established office procedures.
  • Review benefit communication material for accuracy and completeness.
  • Resolve client employee issues and concerns through customer service.
  • Reviewing for accuracy, processing client information into client systems.
  • Other duties as assigned.
  • Travel is expected to be local but constant in this role.
What You'll Need:
  • Advanced degree from college or technical school; or 1-3 years of related experience and/or training; or equivalent combination of education and experience preferred but not required
  • Strong organization and communication skills
  • Tech savvy; ability to learn multiple systems. Intermediate skills in Microsoft Office products
  • Outstanding verbal communication skills and attention to detail
  • Strong PC skills with the aptitude to learn new systems
  • Knowledge of health, life, disability, FSA and HRA plans preferred
  • Valid drivers license

Certificates, Licenses, Registrations:

  • Life and Health Insurance License
  • LTC Training


Grow, with us:

AssuredPartners is passionate about fueling our clients innovation and growth. That makes us the perfect place for creative, dynamic people who want to grow their career while helping businesses, families and people thrive.

Were proud to be the fastest-growing independent insurance broker in America, but were even prouder of the honest, caring relationships that our employees build with our clients every day.

Working with us will give you the opportunity to do work that matters while you learn with us, advance with us, and most importantly, grow with us.

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