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Loan Officer
3 months ago
Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm, we are dedicated to serving the homeowner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry.
Position Summary
The Loan Officer plays an important role in the organization by performing a variety of activities directly related to the company’s Production functions. The role is primarily responsible, under moderate supervision, for providing quality relations with borrowers through completing the origination processing of the application, loan disclosure, review files for adherence to underwriting standards; ensuring completeness of submission to processing. Contacts borrowers to collect necessary documentation and act as a liaison between origination staff, underwriters, and customers.
Essential Functions
Obtain an accurate and thorough 1003.
Collect supporting documentation from the borrower:
30-day pay stubs
2 years tax returns
Last 2 years W2’s
LOE for Gaps in jobs
At initial contact with the borrower provide needs list and complete application
2 months bank statements
Obtain executed disclosures within the regulations timeframe.
Obtain accurate AUS findings.
Analyze the credit report and financial scenario, determining appropriate loan product(s).
Determine (price) a profitable loan and communicate fees to the ops team.
Submit a complete loan package to processing.
Note: Processing will not proceed without a complete loan file: Complete application, signed disclosures, at least 80% of what is required to obtain a UW approval.
Lock in the rate.
Review CD to ensure fees and cash at closing are consistent with the commitment to the Customer:
Issue Lender Credit if needed
If the loan is out of balance, work with the processor & branch manager to request a subsidy
Resolve file problems, bottlenecks, and qualifying issues throughout the production and underwriting process.
Provide administrative support in the collection and preparation of submitting loan applications with supporting documentation to processing.
Coordinate, create, track, and distribute marketing materials.
Manage client and referral partner databases.
Answer customer inquiries involving rates, products, and loan application status to ensure quality customer service.
Perform any other reasonable duties required by Guild Mortgage Company or Managing Loan Officer.
Qualifications
High school diploma or equivalent required.
At least two years of experience in Mortgage lending or related field.
Active NMLS License.
Ability to manage multiple priorities; strong detail orientation and highly organized.
Works with a strong sense of urgency and responsiveness.
Passionate about delivering excellence in customer service.
Demonstrated patience and professionalism when interacting with both internal and external customers.
Proficiency with data entry, PDF software programs, Microsoft Word, and Excel required.
Strong verbal and written communication skills.
Supervision
Intermittent to low supervision required, depending on experience
Apply sound judgment in the execution of core job responsibilities
Travel: 0%
Requirements
Physical: Work is primarily sedentary; mobility in an office setting.
Manual Dexterity: Frequent use of a computer keyboard and mouse.
Audio/Visual: Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation. Regularly required to accurately perceive, distinguish, and interpret information received visually and through audio; e.g., words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media.
Guild offers a pleasant work environment, competitive compensation, and an excellent benefits package; including medical, dental, vision, life insurance, AD&D, LTD, and 401(k) with employer match.
Guild Mortgage Company is an Equal Opportunity Employer.
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