Patient Access

7 days ago

Sidney, United States Wilson Health Full time

Wilson Health is looking for a direct hire Patient Access Specialist for our location in Sidney, Ohio (North Dayton, Ohio) area.Key Perks and Benefits: Access to Employer Direct Care Clinic. Free medical care and pharmacy services for eligible employees and dependents covered by Wilson Health's medical insurance plan. Generous paid time off program beginning day one. Medical Insurance: Your Choice of Two High Deductible Health Plan Options or a PPO, Dental and Vision Insurance. H S A with employer contribution for eligible health plans, FSA for medical and dependent care expenses Company Paid Life Insurance and Long-Term Disability Insurance, Salary Continuation benefit beginning day one Voluntary Accident, Critical Illness, and employee and dependent Life and AD&D Insurance. Industry leading retirement plan- employer contributions begin day one, no waiting period for participation. Tuition Assistance Program.Who We Are:At Wilson Health, our mission is to improve the health and wellness of our communities by delivering compassionate, quality care. We are committed to making a difference for our neighbors, friends, and family and our vision is to be a trusted, nationally-recognized leader of innovative, collaborative community health. Employment Status: Full TimeWorking Hours: 8:00AM - 5:30PM (40 hours a week)Monday - Friday, No Weekends, No Holidays. Shift: 1st ShiftPosition Reports to: Director of Patient Access & Medical Records SUMMARY:Under the direction of the Director of Patient Access arranges for the efficient and orderly registration of outpatients. Ensures that accurate patient information is collected and that patients are made aware of hospital policies and procedures. Schedules and pre-registers all scheduled outpatients for participating departments. Provides telecommunication to and from departments and physicians' offices. Answers questions about testing from offices and patients or refers to appropriate source.ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following, but other duties may be assigned. Registers and interviews patient or patient's representative to obtain and record name, address, age, persons to notify in case of emergency, attending Physician, and individual or insurance company responsible for payment of bill and other demographic and financial information deemed necessary to complete patient record. Answers telephone, schedules appointment(s) for outpatient testing and pre-registers patient for same in an accurate and efficient manner. Maintains proper phone etiquette and responds to all inquiries or routes call to the appropriate area. Appointments scheduled per department guidelines and policy. Enters pre-registration information in the HIS system on scheduled appointments in an accurate manner per department policy. Enters patient information into computer and routes printed copies to designated department. Prepares ID bracelets for Same Day Surgery patients and routes appropriately. Obtains necessary signatures of consent from the patient/representative and explains patient's rights to the patient/representative. Reviews computer print outs for correct information, separates and distributes copies to appropriate departments. Maintains files and keeps forms current. Effectively present information and respond to questions from managers, staff members, patient, patient's family, and the general public. These would include the pediatric client, the adolescent client, the young-middle aged client, and the geriatric client. Demonstrates a comprehensive knowledge in changing government regulations. Must maintain local and national medical review policies and precertification of out patients. Will screen diagnosis on patients with Medicare Health Insurance for procedures that have LMRP's in place and request additional information from Dr. offices as needed or present patient with an Advanced Beneficiary Notice if needed for non compliant diagnosis. Maintains patient confidentiality at all times.EDUCATION AND/OR EXPERIENCE:High School diploma or general education degree (GED); Minimum one year of experience with scheduling diagnostic procedures.OTHER SKILLS AND ABILITIES:Must have excellent typing skills and basic knowledge of personal computers. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.

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