Customer Service Representative

2 weeks ago


Fort Myers, United States Lee Health Full time

Location:LPG at Page Field -4761 S Cleveland AveFort Myers FL 33907Department: LPG Obstetrics and GynecologyWork Type: Full TimeShift: Shift 1/7:00:00 AM to 5:30:00 PMMinimum to Midpoint Pay Rate:$15.64 - $18.75 / hourSummaryCome join our passionate team of healthcare professionals at Lee Physician Group OBGYN at Page Field.Schedule: Monday to Friday - 5,8 hour shifts variable between 7a to 5:30pmPrior medical office exp preferredHaving a career with Lee Health offers:Competitive PayHiring Incentives (Sign on Bonus / Relocation Reimbursement)Room for growth and development in your careerSupportive LeadershipPaid Time Off (Uncapped)Top Tier Health Coverage with no cost services at Employee Health ClinicsEducation Reimbursement after 90 daysUp to 5% retirement matchSupplemental benefits (Pet Insurance/Legal Insurance/Etc)The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.RequirementsEducational Requirements Degree/Diploma ObtainedProgram of StudyRequired/Preferredand/orHigh School Diploma or EquivalentRequiredExperience Requirements Minimum Years RequiredArea of ExperienceRequired/Preferredand/orLess than 1 YearClerical/AdministrativeRequiredandInsurancePreferredorCustomer ServicePreferred Additional Requirements1-2 years prior experience required for Lee Health Solutions. State of Florida Licensure Requirements LicensesRequired/Preferredand/orNot RequiredCertifications/Registration Requirements Certificates/RegistrationsRequired/Preferredand/orAdditional RequirementsBasic Life Support (BLS) may be required at some locations within 90 days of hire.US:FL:Fort Myers



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