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Care Coordination Assistant
1 month ago
Overview:
Founded in 1926 Glendale Memorial Hospital and Health Center is a 334-bed acute care nonprofit community hospital located in Glendale California. The hospital offers a full complement of services including its award winning heart center the colorectal surgery institute a gastrointestinal program and is a Los Angeles County approved primary stroke center. The hospital shares a legacy of humankindness with Dignity Health one of the nations five largest health care systems. Visit https://www.dignityhealth.org/socal/locations/glendalememorial for more information.
Responsibilities:The Care Coordinator Assistant provides clerical, secretarial and administrative support for the Care Coordination department. Under the direction and supervision of the licensed staff, the Care Coordination Assistant preforms the following activites and processes ; post acute care coordination ( SHF, HHC, DME, Hospice , etc., ) revenue related activities ( authorizations, certifications and payer communications ) , stocking and monitoring office supplies and equipment and maintaining accurate and complete departmental records. This position may function as the point of contact for the department, and is responsible for the professional and timely response to calls, messages and the forwarding of communications to the responsible party. The Care Coordinator Assistant may be assigned other duties within the scope of the role, including, but not limited to, scheduling, faxing, auditing ,transcribing, filing, delivering, sorting, editing, tracking and correlating the departments documentation, records and forms.This positions emphasis will be on optimizing the licensed staffs productivity by providing clerical support, managing confidential patient information and ensuring the compliant and accurate management of departmental records and communications. The Care Coordinator Assistant performs these duties according to appliciable hospital policies, standards of practice and Federal and State regulations.
Qualifications:- Two years of vocational trainingmedical office experience or relevant work experience required.
- Minimum of one year of experience supporting clinicians in demanding and fast paced patient care environments and/or medical office experience.
- Current-Demonstrated experience in Microsoft Office typing and computer data entry.
- Proficiency in Microsoft Office applications including Word basic Excel spreadsheet manipulation typing and data entry skills.
Education
- High School Graduate or equivalent education
- Associate Degree or High School Graduate with a Medical Office Certificate from an accredited institution. preferred
- LVN preferred
Special Knowledge Skills Abilities
- Excellent customer service and presentation skills are a must
- Strong interpersonal and written communication skills are essential
- Demonstrated ability to apply analytical and problem solving skills
- Demonstrated ability to manage multiple tasks or projects effectively
- Ability to work independently as needed with a high degree of detail orientation.
- Ability to work efficiently in a fast-paced environment with changing priorities
