Outreach & Enrollment Coordinator

General Summary

The Outreach & Enrollment Coordinator is responsible for the development and implementation of outreach and marketing activities for the Application Assistance Programs. The coordinator will identify strategic partnerships with community organizations and businesses to promote the utilization of services.

Primary Responsibilities

1Develop and implement outreach strategies, including but not limited to attending public events, to promote the availability of CACOST's application assistance services and educate the target population.
2Develop and maintain collaborative relationships with community partners to support outreach efforts.
3Responsible for the development and continued upkeep of a bi-weekly calendar of scheduled meetings with community partners, PR events, trainings, and public events.
4Assist the program manager with developing and coordinating marketing activities on social media, radio, etc., and develop marketing materials (e.g. flyers, brochures, etc.), as needed.
5Use of personal vehicle (mileage to be reimbursed) will be required for frequent travel across a multi-county service area to conduct outreach activities; attend outreach events on weekends and evenings, as needed.
6Coordinate outreach activities conducted by program staff.
7Provide application assistance and facilitate enrollment of eligible children and their families in the CHIP/Medicaid programs.
8Responsible for submitting a designated number of applications on a monthly basis and any other benchmarks as determined by the supervisor in order to support the achievement of the program's annual goals and objectives.
9Tracks and reports required data as determined by the supervisor to show progress towards program goals and objectives.
10Responsible for maintaining excellent record keeping and documentation.
11 Responsible for addressing any areas of improvement needed in program implementation as identified by the supervisor's ongoing monitoring for continuous quality improvement.
12 Responsible for participating in training and professional development which includes onboarding, new hire training, and ongoing individualized professional development to maintain knowledge and expertise in eligibility, enrollment, and program specifications.
13 Responsible for maintaining the confidentiality of client records and adhering to the agency confidentiality policy.
14 Perform all other duties as assigned.

Work Experience

Required: Prior experience in community outreach/education or marketing.
Preferred: Prior experience with CHIP/Medicaid enrollment and eligibility.

Education/Certifications/Licensure

Required:
(1) Must be 18 years of age.
(2) Have a valid driver's license, reliable transportation, safe driving record, and be eligible for insurance coverage in the operation of Agency vehicles.
(3) Associate's degree or sufficient college hours.
(4) Must be able to pass a criminal background check.

Preferred: (1) Bachelor's degree

Skills

Required:
(1) Excellent computer skills and knowledge of Microsoft and Google
(2) Excellent communication and interpersonal skills (3) Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers at all levels (4) Ability to make presentations and/or educate groups of people on available services (5) Ability to maintain confidentiality
(6) Ability to learn new tasks quickly and efficiently
(7) Ability to handle multiple tasks simultaneously and meet deadlines
(8) English/Spanish bi-lingual fluency

Physical RequirementsIf a preliminary offer of employment is extended, a physical will be required before the offer can be accepted.

Must be able to pass a pre-employment physical examination. Able to perform the following requirements of the position with or without reasonable accommodation: critical sensory requirements include general vision; specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Hear or listen in the normal range (corrected) and speak and give directions clearly. Able to walk, sit, stand, kneel, crouch, crawl, reach, lift, carry, push, pull or otherwise move objects up to 10 lbs., and occasionally lift and/or move up to 25 pounds.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Welcome to Community Action Corporation of South Texas (CACOST)

CACOST is a private non-profit organization established in 1971 and funded through federal, state and local grants. CACOST currently serves 16 counties via a wide variety of community programs and services. CACOST lives its mission each day, which is to continuously improve the lives of South Texans by providing high quality health care, education, housing and economic opportunities to reduce poverty through services and partnerships.

CACOST is looking for employees who are interested in accomplishing our mission, which can be both rewarding and challenging. We count on our employees to contribute directly to the growth and success of our agency. Because the quality of our staff is the key to our success, we carefully select our new employees. Apply today to join our CACOST family and take pride in being a member of our team.

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