Front Desk Coordinator LA HABRA
4 weeks ago
Benefits:
Employee discounts
Opportunity for advancement
Training & development
Wellness resources
As we continue to grow, we are seeking a responsible, professional, talented, and courteous front desk/office coordinator to join our well-established practice. You are the face of the practice and your position plays a key role in maintaining great customer service, reputation, and image.
Previous experience in a Chiropractic office is a PLUS
Spanish speaking preferred but not required.
Experience in Personal Injury care preferred but not required.
Must have strong phone and computer skills.
Previous office administrative and front desk experience is a PLUS.
Upbeat, friendly, professional, resourceful, self-motivated, detail-oriented and highly organized.
Must be health-oriented.
Works well independently and as part of a team.
Excellent communication skills; both written and verbal
Willingness to learn and grow.
Office management experience is a PLUS as this position is meant for an individual to grow within the company.
Responsibilities:
Customer Service: Acknowledge, smile, and greet patients upon arrival and dismissal
Respond to patient questions and or concerns.
Answering telephones and documenting messages as needed and ensuring proper message delivery to practitioners or staff.
Maintain correspondence with attorneys/case managers/law firms for personal injury cases - Experience is a PLUS (will train if no experience)
Checking voicemail, email, fax, appointment inquiries, and insurance correspondence daily.
Checking in patients and guests upon arrival for their appointment, and checking them out.
Maintain a clean and friendly waiting area for patients and working space.
Maintaining appointment calendar schedule.
Explain services offered in the office.
Receiving payments for services: cash handling, checks, or credit cards
Manage the flow of patients through the clinic in an organized manner
Create and maintain updated documents
Demonstrates a professional demeanor that ensures confidentiality in all areas of work.
Verify insurance eligibility (will train if no experience)
Office organization and ordering office supplies and inventory.
Chart Filing
Some back-office skills.
Perform other duties and responsibilities as requested by the providers for patient case management/treatment.
Job Qualifications:
Education: Associate degree or higher in related areas of study is a PLUS
Experience: 1-2 years of related experience; or equivalent combination of education and experience.
Hours: Part-time; may convert to Full-time.
Compensation: $16-$18/hour based on experience.
If you are interested, please respond with your CV/resume and a cover letter. ONLY SERIOUS APPLICANTS WILL BE CONSIDERED We are looking for long-term employment with the potential of growth within the company.
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