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Analyst - Global Fee Management

4 months ago

Chicago, United States Northern Trust Full time

About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service. Job Description As part of the Global Fee Billing Team, the Analyst role serves as an extension of the Fee Leadership Team as well as one of the primary contacts for all invoicing and fee related setups and inquiries from Client Services Group. The Analyst must also adhere to the compliance guidelines and internal auditing requirements of the Bank and assist the Fee Leadership Team with ensuring best practices are being followed. Under general direction, the Analyst may also be responsible for performing a variety of moderately complex accounting and analytical duties. Additionally, the Analyst is expected to process complex invoices, fee setups, revisions, recalculations accurately and efficiently, and submit to Client Servicing for approval and Fee Management Team as required. The incumbent must also demonstrate a firm understanding of invoicing and fee setup processes as well as the financial risk associated with each task. It's also expected for the Analyst to demonstrate the ability to understand and assist with the resolution of complex requests related to all components of invoicing and fee setup process as well as facilitate conference calls to better understand direction from our front office partners. Major Duties: * Responsible for the various aspects of Accounts Receivable, from client and fee set-ups, analysis, calculations, generation of all period-end invoicing for designated clients, to cash application within department deadlines. * Cross train on multiple segments to build well-rounded experience. * Proactively monitor fee information on reports for errors with calculations, input, and variances in fees for assigned accounts from one period to another. * Resolve client/partner fee related inquiries in a timely manner. * Prioritize daily tasks to ensure productivity, accuracy and timeliness expectations are met in accordance with the established guidelines of the division. Tracked via Scorecard. * Work in collaboration with our business partners to ensure accurate and timely invoicing to the client and solving billing related issues. * Assist with internal & external auditors and other operational areas to provide analytical and procedural expertise. * Work within set guidelines/procedures defined to complete each transaction with accuracy. * Communicate and escalate potential billing issues to Fee Management/Leadership Team as required. * Research moderately complex accounting transactions and reporting issues with some guidance from the subject matter expert. * Participate in projects and initiatives focused on process improvements and efficiency. * Maintain policies and procedures and utilize best practices. * Assist with development and cross-training of new and existing team members to ensure full understanding of all fee processes from end to end. Become familiar with how all accounts operate to help others during extended leaves. Knowledge: The partner who will be successful in this role will have: * Detailed-oriented, team player with an analytical mind, and good problem-solving capabilities. * Excellent oral and written communication skills. * Good time management, ability to multi-task, prioritize work and provide timely feed-back to management. * Self-motivated, self-starter, ability to thrive in a fast-paced, dynamic, and demanding environment with a flexible approach towards changing work methods, deadlines, and variable workloads. * Strong planning, organizational and problem-solving skills with attention to detail. * Ability to work under pressure and to deliver to tight deadlines. * Strong mathematical skills, proficient with Excel. Experience: Bachelor's degree preferred or demonstrates knowledge of the Financial Services industry, with 2-3 years of related experience in Billing, Accounts Receivable, Accounts Payable or Payroll. Working with Us: As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve Join a workplace with a greater purpose. We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies Build your career with us and apply today. #MadeForGreater Reasonable accommodation Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com. We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater.

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