E Discovery Specialist

2 weeks ago


West Columbia, United States Ark Solutions Full time

Senior User Support Specialist/User Trainer **LCAT not SCA applicable**

Education: Undergraduate degree preferred

Required Skills: Experience teaching and training users on computer applications; developing training course materials; experience with litigation support and eDiscovery

Preferred Skills/Experience: - Relativity and Microsoft office suite Preferred General skills/experience: - Technical Troubleshooting - Software Troubleshooting - Phone & Online Support - Help Desk Ticketing Systems - Facilitate End User Training - Support or use of eDiscovery applications. Preferred apps include: Relativity, Everlaw, Nuix, LAW PreDiscovery,Trial Director, OnCue, Knovos Manage

Day-to-day Responsibilities: Performing help desk functions, training end users, developing training materials.

Expected Deliverables: Help desk related completed tickets; training materials (PPT decks, how-to articles, curriculum)

Performs moderately complex litigation support tasks, including, for example, detailed review and analysis of case materials in a broad range of subject matters, such as financial records, health care materials, and other litigation files; detailed indexing of case files; drafting procedures for accomplishing litigation support assignments; document acquisition related tasks; screening for privilege documents; and conducting database searches. Proofreads and edits deliverable products.

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