Front Desk Agent
2 months ago
Do you strive to set yourself apart by your gracious service and impeccable style? Are you passionate and energetic about delivering exceptional experiences to guests in the premier luxury hotel in downtown Milwaukee? If so, The Pfister is looking for a full time OR part time Front Desk Agent to be a part of our team and continue its iconic legacy. As a Front Desk Agent you will greet our guests and welcome them to return for future stays, while providing them with prompt and courteous service. The way our guests are treated, largely impacts their experience here; so, if you are a person with a smile on your face, this position is great for you
Built in 1893, The Pfister Hotel in Milwaukee has been a hotel icon for nearly 130 years. As one of the best hotels in Milwaukee and the Midwest, we continue to celebrate a grand tradition of gracious service and impeccable style. The Pfister Hotel has received AAA Four Diamond hotel status for 46 consecutive years. The hotel is one of only 11 properties throughout North America to maintain the AAA Four Diamond designation since the inception of the Diamond Rating program in 1976.
What you will be doing:
- Greet and welcome guests as they arrive at the hotel.
- Check guests in and out of rooms.
- Input and retrieve information routinely from computer system to communicate guest requests. Make appropriate selection of rooms based on guests' needs.
- Effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information and resolve conflicts.
- Respond to guest requests and questions regarding area or hotel, outlet information and services as well as handle guest issues and report complaints to management.
- Promptly answer the phone in a professional and clear manner.
- Maintain cash handling accuracy including responsibility for House Bank.
- Other duties as assigned.
- Excellent customer service skills and communication are required.
- Previous hotel, receptionist, customer service, front desk or administrative experience preferred.
- Ability to stand and move throughout the front office and continuously perform essential job functions.
- Ability to read, listen, and communicate effectively in English, both verbally and in writing.
- Ability to access and accurately input information using a moderately complex computer system.
- Hearing and visual ability to observe and detect signs of emergencies.
- High school diploma or equivalent required.
- A free, well-balanced meal every shift
- Room discounts at Marcus Hotels & Resorts and Historic Hotels of America properties
- Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing and spa
- Discounted parking
- "Two for one" movie theater coupons at Marcus Theatres
- Ability to grow your career, and transfer from one property to another while maintaining your service with the company
- Early wage access
- Paid time off
- Medical, dental and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer and 401k with employer match
About us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S. based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.
Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
The Pfister Hotel is an equal opportunity employer.
-
Front Desk Agent
3 weeks ago
Milwaukee, United States White Lodging Services, Inc. Full timeSummary: At White Lodging, we know that the hospitality business, like life, is how you make people feel. Thats where you come in. Here youll have the opportunity to make unforgettable memories for our guests by providing exceptional service and fostering meaningful connections. In return, we aim to create an environment that allows you to be your best self...
-
Front Desk Ambassador
2 weeks ago
Milwaukee, Wisconsin, United States The Marcus Corporation Full time**Job Summary**We are looking for a detail-oriented and customer-focused individual to fill the role of Front Desk Agent at Saint Kate - The Arts Hotel. This position involves managing front desk operations, delivering exceptional guest experiences, and maintaining accurate records.**Responsibilities**Check guests in and out, handle phone calls, and respond...
-
Front Desk Manager
2 weeks ago
Milwaukee, United States White Lodging - Milwaukee Marriott Downtown Full timeWhite Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is how you make people feel. That’s where you come in. You’ll help bring the virtue of hospitality to life while we create an environment...
-
Front Desk Manager
2 weeks ago
Milwaukee, United States White Lodging - Milwaukee Marriott Downtown Full timeWhite Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is how you make people feel. That’s where you come in. You’ll help bring the virtue of hospitality to life while we create an environment...
-
Front Desk Agent Full-time
4 months ago
Milwaukee, United States The Marcus Corporation Full timeWhether you're an artist at heart or simply thrive in a dynamic environment, Saint Kate is the space that unites us all under one roof. Here at Saint Kate, we celebrate uniqueness and seek candidates from diverse walks of life who are passionate about engaging with the world around them. We're not just offering a job; we're offering a chance to dive into the...
-
Front Desk Associate
2 weeks ago
Milwaukee, Wisconsin, United States Gorman & Company Full timeJob Opportunity at The Brewhouse Inn & SuitesThe Brewhouse Inn & Suites in Milwaukee is seeking a part-time Front Desk Associate to join our team. As a Front Desk Associate, you will be responsible for greeting and checking in hotel guests, making reservations, and providing information about the hotel and surrounding area.This is an ideal opportunity for...
-
Front Desk Receptionist
7 months ago
Milwaukee, United States Elite Sports Clubs Full timeAre you a friendly and outgoing person with a passion for providing exceptional customer service? Do you love sports and fitness? If yes, we have the perfect opportunity for you! We are always seeking experienced Receptionists for our Front Desk Team at Elite Sports Clubs. As a Front Desk Team Member, you will be the first point of contact for our members...
-
Front Desk Clerk Full Time
1 week ago
Milwaukee, United States Marcus Corporation Full timeDo you strive to set yourself apart by your gracious service and impeccable style? Are you passionate and energetic about delivering exceptional experiences to guests in the premier luxury hotel in downtown Milwaukee? If so, The Pfister is looking for a Front Desk Agent to be a part of our team and continue its iconic legacy. As a Front Desk Agent you will...
-
Front Desk Coordinator
5 days ago
Milwaukee, Wisconsin, United States Kasdorf, Lewis & Swietlik, S.C. Full timeWe are seeking a full-time Front Desk Coordinator to join our team at Kasdorf, Lewis & Swietlik, S.C. in Milwaukee, Wisconsin.Job SummaryThe ideal candidate will have prior reception experience and be proficient in Microsoft Office.The estimated salary for this position is $45,000 - $60,000 per year, based on industry standards and location.Key...
-
Front Desk Ambassador
2 weeks ago
Milwaukee, Wisconsin, United States Dave & Buster Full timeJoin Our TeamWe're looking for a talented and enthusiastic individual to join our team as a Front Desk/Host.Salary InformationThe estimated hourly salary for this position is $8.25-$12.75, depending on experience and performance.Key ResponsibilitiesThe Front Desk/Host is responsible for:Greeting guests and providing a warm welcomeCoordinating game rentals...
-
Front Desk Coordinator
5 days ago
Milwaukee, Wisconsin, United States Galanis, Pollack, Jacobs & Johnson, S.C. Full timeJob Title: Front Desk CoordinatorGalanis, Pollack, Jacobs & Johnson, S.C. is seeking a highly skilled and organized Front Desk Coordinator to join our team. This role will be responsible for providing exceptional customer service and administrative support to our clients and staff.The ideal candidate will have great communication skills, be open to learning...
-
Front Desk Service Representative
2 weeks ago
Milwaukee, Wisconsin, United States Elite Sports Clubs Full timeAbout Us: At Elite Sports Clubs, we strive to provide our members with an exceptional experience. We are seeking a friendly and outgoing Front Desk Receptionist to join our team.Salary: $40,000 - $55,000 per year, depending on experience.Job Description: As a Front Desk Team Member, you will be the first point of contact for our members and guests, providing...
-
Front Desk Supervisor
1 week ago
Milwaukee, United States White Lodging Full timeSummary: Who We Are White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country's best cities to live. We know that the hospitality business, like life, is about how you make people feel. That's where you come in. You'll help bring the virtue of hospitality to life while we...
-
Front Desk Supervisor
2 weeks ago
Milwaukee, United States White Lodging - SpringHill Suites by Marriott Milwaukee Downtown Full time $18Summary: Who We Are White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is about how you make people feel. That’s where you come in. You’ll help bring the virtue of hospitality to life...
-
Front Desk Supervisor
2 weeks ago
Milwaukee, United States White Lodging - SpringHill Suites by Marriott Milwaukee Downtown Full time $18Summary: Who We Are White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is about how you make people feel. That’s where you come in. You’ll help bring the virtue of hospitality to life...
-
Front Desk Associate
7 months ago
Milwaukee, United States Hyatt Regency Milwaukee Full timeJob Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...
-
Night Audit and Front Desk Specialist
2 weeks ago
Milwaukee, Wisconsin, United States Remington Full timeWe are looking for a Night Audit and Front Desk Specialist to join our team at Remington. This is an exciting opportunity for someone who enjoys working in a fast-paced environment and providing excellent customer service.About the RoleIn this role, you will be responsible for performing night audit functions, including reviewing room and tax postings, and...
-
Front Desk Receptionist
1 month ago
Milwaukee, United States Landaas & Company, LLC Full timeLandaas & Company is a customer-focused wealth management firm that takes a teams-based approach to serve generations of clients, providing objective, individualized investment advice to help them reach their financial goals. Located in downtown Milwaukee, the firm is a dually registered broker/dealer and registered investor advisor independent of big banks...
-
Front Desk Assistant
2 days ago
Milwaukee, Wisconsin, United States Galanis, Pollack, Jacobs & Johnson, S.C. Full timeGalanis, Pollack, Jacobs & Johnson, S.C. is a mid-sized Milwaukee law firm seeking an experienced Front Desk Assistant/Legal Assistant. This position requires excellent communication skills and the ability to multitask in a fast-paced environment.Job Responsibilities:Answering phones and handling client intakeManaging mail and delivering packagesSending...
-
Front Desk Receptionist
1 month ago
Milwaukee, United States Landaas & Company, LLC Full timeLandaas & Company is a customer-focused wealth management firm that takes a teams-based approach to serve generations of clients, providing objective, individualized investment advice to help them reach their financial goals. Located in downtown Milwaukee, the firm is a dually registered broker/dealer and registered investor advisor independent of big banks...