Business Development Manager
3 weeks ago
Location: Charlotte, NC / DC Metro / Atlanta, GA / Austin, TX / Phoenix, AZ / Chicago, IL
As a Business Development Manager, you will play a pivotal role in driving our business forward. Your focus will be on new client acquisition, revenue generation, and strategic relationship-building. Here are the key responsibilities:
- New Business Development:
- Take ownership of identifying and pursuing new business opportunities.
- Regularly engage with potential clients, established clients, and local/national business leaders to promote ICONMA's services.
- Revenue Generation:
- Sell ICONMA's staffing services and solutions to clients across the United States and Canada, including Staffing Services, SOW, Solutions, Direct Hire, etc.
- Evaluate client and market needs to tailor offerings effectively.
- Strategic Approach:
- Penetrate target accounts and gain access to decision-makers through sales activities including cold calling, emailing, LinkedIn, conferences, events, etc.
- Assess customer needs and craft compelling sales messages and solutions.
- Sales Strategy and Relationship Management:
- Develop sales strategies based on client and company knowledge.
- Assist with proposals as needed, evaluating potential projects, and reactivating previous clients.
- Collaborate with customer contacts, including senior-level executives, to define needs and provide solutions.
- Stay informed about industry trends and client needs.
- Ability to build rapport and maintain excellent client relationships.
- Reinforce and maintain positive customer relations.
- Time Management and Planning:
- Effective time management and planning skills.
- Client Relationship Management:
- Investigate and resolve client and problems promptly.
- Communicate relevant issues and opportunities to the appropriate personnel.
- Take ownership of incoming concerns and issues, providing effective problem resolution for clients.
- Track, log, and report all client activity for the accounts you support.
- Administrative Support:
- Responsible for onboarding of clients with both client and ICONMA internal teams, as well as a seamless transition to assigned Account Support Specialist for day-to-day management.
Essential Skills and Qualifications:
- Travel: Must be available for local and national travel - client meetings, conferences, events, etc.
- Education: A bachelor's degree in business administration, Management, or Marketing is required.
- Sales Experience: Minimum 2 years of proven sales experience in the Staffing Industry. Sales experience in related fields (consulting, software products) will also be considered.
- Account Management: Proficiency in managing client relationships.
- Sales Record and Networking: Demonstrated success in networking and relationship-building.
- Lead Conversion: Ability to produce sales leads and convert them into business opportunities.
- Executive-Level Deals: Proven ability to negotiate and close sales deals with executive-level prospects.
- Solution Development: Skilled at assessing client needs, developing proposals, and delivering effective solutions.
- Negotiation Skills: Excellent negotiation and diplomacy skills, with a high degree of tact and persuasiveness.
- Problem Resolution: Strong problem identification and resolution abilities.
- Attention to Detail: Must be detail-oriented and capable of documenting crucial notes.
- Self-Motivation: Results-driven professional who collaborates effectively with recruiters and all management levels.
- Leadership and Organization: Effective leadership, organizational, prioritization, and time-management skills.
- Customer Service: Experience in problem resolution and customer service.
- Deadline Management: Ability to meet metrics and deadlines under pressure.
- Multitasking: Proficient in handling high volume and working in a fast-paced, team-oriented environment.
- Software Proficiency: Proficient in Microsoft Office products (Outlook, Word, Excel).
- Social Media and Lead Generation: Familiarity with social media and lead generation techniques.
If you're a proactive problem-solver with excellent communication skills and a passion for client success, we'd love to have you on our team
At ICONMA, we foster an inclusive environment that values the abilities of all individuals, regardless of background or identity. Join us in making a positive impact
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