Patient Service Representative

2 months ago


King of Prussia, United States Regional Women's Health Group Full time

** Patient Service Representative (PSR)**

**Job Category****:** none **Requisition Number****:** PATIE004160 Showing 1 location **Job Details**

**Description**

Axia Women's Health is the largest integrated Women's Health Care Group in the United States, comprised of over 350 providers, 150 patient care centers, 4 breast health centers, 2 perinatal testing centers, and 2 central laboratories offering a full spectrum of exceptional care in Obstetrics, Gynecology, Fertility, Maternal Fetal Medicine, and Laboratory Services. Our corporate headquarters is in Voorhees, New Jersey. **We are currently recruiting a Patient Service Representative (Receptionist) to join us at our Sincera Reproductive Medicine location to work in King of Prussia , PA**

The PSR will be responsible for greeting patients, activating patient files, and for providing support to patients and medical staff. Job duties include but are not limited to:

* Promptly and professionally answers telephone calls (as well as retrieve messages that are received via answering service). Route calls appropriately, offering voicemail, paging, or redirection of calls as needed.

* Greet patients/visitors, and assist and direct them accordingly. Phone or page employees to meet visitors, directs visitors to appropriate waiting areas, and appropriately and courteously screen solicitors for relevance to organizational needs.

* Explain financial requirements to patients; collect and record copays as required.

* Perform registration functions for new and existing patients.

* Schedule patient appointments per guidelines given, and finalize patient schedules for previous day.

* Maintain confidentiality regarding all patients.

* Adhere to infection control/safety guidelines and confidentiality policies through HIPAA compliance.

* Other duties as assigned.

Qualified candidates can:

* Adapt to changing priorities and business needs

* Is flexible and not easily flustered

* Has great customer service skills

* An ability to work in a fast paced innovative environment

* An ability to focus on what is best for the team over the individual

Full Time Benefits Summary

* Full time benefit-eligibility beginning the first of the month after hire

* Immediate 401(k) matching contribution with no vesting period

* Generous PTO offering with additional time off for volunteering

* Choice of multiple medical insurance plans to best meet your needs as low as $15 per pay

* Access to Axia providers at little to no cost through Axias medical insurance

* Axia-paid life insurance, short term and long term disability

* Free counseling for colleagues and family members, including parents and parents-in-law

* Additional insurance options including dental, vision, supplemental life insurance, FSA, HSA, identity theft, long term care, pet insurance and more

Equal Opportunity Employer

**Qualifications**

**Skills**

**Behaviors**

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**Motivations**

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**Education**

**Experience**

**Licenses & Certifications**



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