Logistics Customer Service

3 months ago

Overland Park, United States RemX Full time

Our client in the Edgerton area is seeking a Customer Service Representative to join their team. Great opportunity with a stable organization. Apply today to speak with a recruiter.

What you will be doing:

  • Communicates with customer by phone or in person and schedules outbound orders for account.
  • Reviews and prepares Labor Reporter documentation for employees
  • Analyzes and enters Labor data into spreadsheet/smartsheet
  • Prepares Productivity reports on daily/weekly/monthly basis insuring accuracy.
  • Monitors inventory reports and alert management to any issues
  • Coordinate and data entry for return inventory from dealers
  • Fills out forms, determines charges for service requested, communicates changes with accounts and ensures orders and changes are executed
  • Address complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation

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