Customer Service Representative Fueler/Washer

3 weeks ago

Lexington, United States Penske Full time

Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean, and safe before they hit the road again. You will be the face of Penske—the person greeting our customers when they arrive and the one sending them off with a smile. Why join Penske as a Customer Service Representative? It’s simple. Maybe you’ve always had an interest in vehicle maintenance but haven’t had the chance to pursue it. This is the perfect place to start. No experience is required. We will introduce you to our vehicle maintenance processes and teach you how to use our leading-edge technology. In fact, the training and experience you get here will help you advance to become a technician. And you’ll get to do that learning at a company that offers career stability and competitive benefits. It’s about going above and beyond for our customers—the way Penske goes above and beyond for you. It’s about building meaningful relationships. It’s about keeping our customers moving forward. Main Responsibilities: Greeting our customers and making sure they have a great experience as you fuel and wash vehicles. Performing vehicle readiness inspections to ensure tires, fluids, and other basic maintenance items are done. Helping maintain clean, safe environments for our customers and associates. Building your skills through training and hands-on coaching to perform minor repairs such as installing mounted tires, replacing or rotating tires, and performing preventive maintenance repairs. Completing other projects and tasks as assigned by supervisor. Why Penske is for You: Career stability. Opportunity for growth. Excellent benefits, including lots of time off. Strong, well-rounded training programs. Advanced vehicle maintenance technology. Location and schedule flexibility. General Requirements: High school diploma, equivalent, or prior work experience preferred. Excellent customer service and communication skills. The ability to work well as part of a team. The ability and willingness to work outside. Basic mechanical ability and tool usage (preferred). Basic computer skills. The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management. The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies. Regular, predictable, full attendance is an essential function of the job. As this position requires driving Penske and customer vehicles, it is regulated by the DOT and requires a current driver qualification file to be maintained as required by the role. Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background screening, and pass a drug screen and physical as required by the Department of Transportation. Physical Requirements: While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended lengths of time throughout their scheduled working period. The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls. The associate must be able to work safely at heights using applicable ladders and elevated working platforms. The associate must be able to safely work in all weather conditions. The associate must be able to see and hear in order to safely navigate the work environment. The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg. Penske is an Equal Opportunity Employer. Job Category: Vehicle Maintenance/Mechanics/Technicians Job Family: Vehicle Maintenance Address: 2570 Two Notch Road Primary Location: US-SC-Lexington #J-18808-Ljbffr

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