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Production Services Engineer, Employee Experience

1 month ago

Austin, United States Apple Full time

Production Services Engineer, Employee Experience & Productivity The IS&T Broadcast Services team is looking for a broadcast systems engineer to join the team and play a critical role in working on engineering projects as well as in supporting live broadcast events. In this role, you will be working on various aspects of our broadcasting and live streaming platform, such as production, encoding, transcoding, packing, delivery, playback, and analytics. Responsibilities: Develop, test, and support scalable and reliable broadcasting and live streaming solutions using various technologies and frameworks. Work with multiple internal and cross-functional teams to understand systems, workflows, and issues. Provide support for Production, Post-Production, Transmission activities, and related tasks. Work to quickly resolve issues and advance to the appropriate teams and individuals when needed. Update documentation such as standard operating procedures for the team. Provide setup and configuration assistance for broadcast control room production equipment and staff as needed. Ability and flexibility to work within a 24x7 emergency response as needed. Limited travel as required. Minimum Qualifications 1 year or less of broadcast and streaming engineering and operations experience. Experience with broadcasting and live streaming protocols such as HLS, DASH, RTMP, etc. Experience with video and audio codecs such as H.264, HEVC, AAC, and others. Education: BS/BA in Computer Science/Engineering or equivalent is preferred - equivalent or relevant field experience acceptable. Preferred Qualifications Ability to support complex workflows for broadcasting events using multi-vendor technologies such as AWS, Arista, etc. Experience with streaming media security and DRM. Good understanding of AWS media services. Experience with automation tools and scripts. Ability to work collaboratively with multiple cross-functional teams. Excellent verbal and written communication skills. #J-18808-Ljbffr