Patient Service Representative

1 month ago


Rocky Mount, United States Boice-Willis Clinic Full time

Responsibilities:Perform all duties of the PSR positions in order to assist with overflow as indicated during vacancies or absences.Verify insurance and enter changes to demographic and insurance information accurately into the practice management system (PMS).Review provider appointment schedules 2 to 3 days in advance as well as day before appointment to verify insurance and payment history.Conduct thorough research of patient accounts in regard to insurance coverage, accurate coding of charges; transmittal and payment of insurance and appropriation of deductibles, co-pays and insurance write-offs.Determine appropriate action for insurance denials and correct as indicated, completing refilling procedures and all forms accurately; thoroughly noting actions within PMS.Check PMS for proper documentation for patient's having signed the CTT (consent to treatment) form annually and the NPP (Notice of Privacy Policy). Requests signature to be obtained within PMS if indicated.Discuss and review with patients all concerns related to their account and insurance. Determine appropriate actions for resolution of concerns or problems.Communicate account concerns with physician as needed and requested by physician.Upon update of insurance, conduct thorough review of charges and performs error corrections and refilling of all charges as indicated.Research accounts balances; correct through error corrections and refiles as indicated.Communicate with patient payment expectations per BWC credit policy and establish payment plans/schedules accordingly.Review physician schedules in advance, indicate to appropriate staff patients needing to be seen by representative for collection issues, insurance verification, Consent to Treatment (CTT), Notice of Privacy (NPP) or other concerns.Maintain thorough knowledge of insurance plans BWC currently participates in as well as Medicare and Medicaid and protocol for each plan regarding referrals, authorizations, precertifications, co-pays, deductibles and other pertinent information needed to accurately file insurance and obtain payment for services rendered.Maintain coverage for area of responsibility at all times, coordinating breaks and lunches with other staff in assigned area.Performs other duties as assigned.Follow all OSHA guidelines.Follow all HIPAA policies.Minimum Qualifications:High school diploma or GED.Ability to communicate well both written and orally.Ability to work with multiple departments.Knowledge of and/or experience with insurance, ICD-9 and CPT coding.Strong customer service skills.Organizational and time management skills.Knowledge of and/or experience with computer systems.



  • Rocky Mount, United States UNC Health Care Full time

    Job Description Description Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.Summary:The Patient Access Representative is responsible for the Patient Access functions including, but not limited...


  • Rocky Mount, United States UNC Health Care Full time

    Job Description Description Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. UNC Health Nash, an affiliated member of the UNC Health system, invites passionate healthcare professionals to join our esteemed team. Governed locally, we proudly serve a...


  • Rocky Mount, United States UNC Health Care Full time

    Job Description Description Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. UNC Health Nash, an affiliated member of the UNC Health system, invites passionate healthcare professionals to join our esteemed team. Governed locally, we proudly serve a...


  • Rocky River, United States Global Technical Talent Full time

    Job Title: Patient Services Representative - GreeterLocation: Rocky River, OHDuration: 2-month ContractWork Type: OnsitePay Range: $18 - $20/hrJob Description: Are you a compassionate and detail-oriented individual with a passion for healthcare? We're seeking a dedicated Patient Services Representative - Greeter to join our team in Rocky River, OH for a...


  • Rocky River, United States Global Technical Talent Full time

    Job Title: Patient Services Representative - Greeter Location: Rocky River, OH Duration: 2-month Contract Work Type: Onsite Pay Range: $18 - $20/hr Job Description: Are you a compassionate and detail-oriented individual with a passion for healthcare? We're seeking a dedicated Patient Services Representative - Greeter to join our team in Rocky River, OH for...


  • Rocky Mount, United States Circle K Full time

    Circle K - 1630 Sunset Ave [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for...


  • Rocky Mount, United States GC Services Full time

    Inte. Logix is seeking a Customer Service Representative to join our organization, onsite. In this role, you will be the first point of contact for our customers, providing assistance, resolving issues, and ensuring a positive experience. The ideal c Customer Service, Representative, Customer Experience, Retail


  • Rocky Mount, North Carolina, United States Harris Teeter Supermarkets, Inc. Full time

    Job SummaryWe are seeking a Customer Service Representative to join our team at Harris Teeter Supermarkets, Inc. The ideal candidate will be responsible for providing excellent customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service and respond to customer inquiries in a timely and...


  • Rocky Mount, United States U-Haul Full time

    Location: 131 S Wesleyan Blvd, Rocky Mount, North Carolina 27804 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul...


  • Rocky Mount, United States UNC Health Care Full time

    Job Description Description Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. UNC Health Nash, an affiliated member of the UNC Health system, invites passionate healthcare professionals to join our esteemed team. Governed locally, we proudly serve a...

  • Medical Specialist

    3 weeks ago


    Rocky River, Ohio, United States TalentBurst Full time

    Company OverviewTalentBurst is a leading healthcare organization that values excellence and customer satisfaction.Salary Range$35,000 - $45,000 per year, depending on experience.About the JobWe are seeking a Medical Specialist - Patient Services Representative to join our team in the Westlake / Elyria area. The successful candidate will have strong...


  • Rocky Mount, North Carolina, United States The Action Group-HR Full time

    Job DescriptionCustomer Service Representative - Intake PositionAs a key member of our team at The Action Group-HR, you will be responsible for performing a variety of duties related to customer service and intake. This position requires strong computer skills, excellent phone skills, and attention to detail when completing forms and documents.Key...


  • Rocky Mount, United States Carilion Clinic Full time

    How Youll Help Transform Healthcare: Responsible for proactively meeting, greeting, directing and assisting patients and guests. Ensures a seamless flow of operations into facility. Assist with patient registration process, vendor check-in, conducts Guest Service, Hospital, Representative, Sales Associate, Guest, Patient Access, Retail, Healthcare


  • Rocky Mount, Virginia, United States Food Lion Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Food Lion. As a key member of our front-end department, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store...


  • Rocky Mount, United States UNC Health Care Full time

    Job Description Description Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.Summary:The Patient Services Attendant assembles patient trays and delivers to patient rooms. Collect trays from...


  • Rocky Mount, North Carolina, United States Planet Fitness - Excel Fitness Full time

    At Planet Fitness - Excel Fitness, we're on a mission to revolutionize the fitness industry by providing an exceptional member experience. As a Member Services Representative, you'll play a critical role in creating a positive and welcoming environment for our members.With over 90 locations across six states, we're one of the fastest-growing franchise groups...


  • Rocky River, Ohio, United States Mindlance Full time

    Job OverviewMindlance is seeking a skilled Patient Services Representative to join our team. As a PSR, you will play a vital role in ensuring the smooth operation of our patient service centers.


  • Rocky Mount, United States Planet Fitness - Excel Fitness Full time

    Benefits: Flexible schedule Opportunity for advancement Wellness resources Looking to pick up extra hours?   Join our team!  As a Member Service Representative Sub, you will have flexibility in your schedule, as you provide the team added support when needed!   We are Excel Fitness, a Planet Fitness franchise group based out...


  • Rocky Mount, United States Planet Fitness - Excel Fitness Full time

    Benefits:Flexible scheduleOpportunity for advancementWellness resourcesLooking to pick up extra hours?   Join our team!  As a Member Service Representative Sub, you will have flexibility in your schedule, as you provide the team added support when needed! We are Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 80+ clubs and...


  • Rocky Mount, United States Planet Fitness Inc. Full time

    Benefits: * Flexible schedule * Opportunity for advancement * Wellness resources Looking to pick up extra hours? Join our team! As a Member Service Representative Sub, you will have flexibility in your schedule, as you provide the team added support when needed! We are Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 80+ clubs...