Mitigation Manager Smiths Grove KY

3 weeks ago

Smiths Grove, United States SKY Restoration DKI Full time

To manage the oversight and administration of the project for all cleaning and mitigation projects called into SKY Restoration DKI. This position provides direction and coordination of all field activities, including working one-on-one with insurance representatives and homeowners. Plans and manages the projects from job estimates, converting estimates into bids and bids into successful job completion. Prepares contract documents, project estimates, and supply lists and works closely with the Team Coordinator and Accounting department to ensure proper billing on projects. Receives direction from the Operations Manager. Crew Chiefs and Production Technicians report to this position.

This is an AT WILL position.

ESSENTIAL FUNCTIONS OF THE POSITION

Uses industry software to estimate and manage residential and commercial water, fire, wind, and mold restoration projects.

Supervises monitors, and revises all activities associated with the mitigation projects and their successful completion by bringing the project in or below budget.

Screens and pre-qualifies all incoming potential jobs.

Reviews, proofs, and finalizes each job scope of work with adjusters and clients.

Assign the Lead Mitigation Technician to each job.

Review completed files for profitability and accuracy of the original scope of work.

Participates in personnel selection, development, coaching, and accountability for all mitigation employees.

Recruits, establishes rapport, and contracts with specialized subcontractors, as necessary.

Makes initial contracts and provides quick and accurate responses to customers and clients.

Works with the Team Coordinator and Accounting Department to collect on debts for all projects, as needed.

Applies all safety rules and regulations to work efforts and prevents work hazards.

Respect and maintain the confidentiality of company, client, and personnel information.

Other duties as assigned by the Operations Manager.

ABILITIES

Work on-call and in all emergency situations, as needed

Time management, teamwork, multi-tasking, strong attention to detail, and ability to work in a fast-paced environment

Develop and implement policies and procedures for the SKY Restoration DKI

Manage crises as they occur

Communicate clearly and concisely, both orally and in writing; must be proficient in reading and writing the English language

Apply general mathematical and data entry skills

Apply established Company policies and procedures, including safety procedures and principles

EXPERIENCE AND TRAINING/EDUCATION GUIDELINES

Any combination of experience and education that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

5+ years of Management industry experience

Possession of a valid state driver’s license

Applicability industrial certifications preferred

Basic principles and practices of organization and administration

Modern office practices and technology, the use of appropriate phone skills, and resolution of customer complaints and issues

Industry software training

Professional ethics restoration industry language, practices, and terminology; ability to seek out knowledge if new to the industry

Pertinent federal, state, and local laws, codes, and regulations that govern the areas of the position

OSHA safety regulations as they pertain to the restoration industry; maintain an active role in monitoring the safety of yourself and other team members

PHYSICAL DEMANDS

Mobility to work in a standard office setting and use standard office equipment

Ability to operate a motor vehicle and to visit various customers and meeting sites

Accurate vision to read printed materials and a computer screen

Ability to communicate in person, before groups, and over the telephone

Finger dexterity to operate a computer keyboard, writing implements, office equipment, and calculator

Ability to stand, squat, climb, bend, kneel, stoop, walk, push, pull, crouch and crawl for long periods of time

Ability to travel up and down ladders

Ability to lift, carry, push, and pull materials and objects, from 50-100 pounds, necessary to perform job functions

Ability to work in high and/or tight spaces

Capable of working in fire, smoke, and/or water-damaged environments that have the potential for mold and mildew

WORKING CONDITIONS

Employees may be in all types of weather conditions and office environment

Conflict resolution as needed with staff and customers

Job Type: Full-time

Salary: $55,000.00 per year based on previous experience PLUS a commission structure based on employee success

Schedule:

8 Hour Shifts

Holidays

Monday to Friday

On call

Overtime

Weekend availability

Ability to commute/relocate:

Smiths Grove, KY and White House, TN area: Reliably commute or planning to relocate before starting work (Required)

Experience:

English: 1 year (Required)

Management: 1 year (Required)

Restoration: 1 year (Preferred)

License/Certification:

Driver's License (Required)

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