Service Specialist

6 months ago

Lehi, United States Cabela's Full time

**_POSITION SUMMARY:_**

The Service Specialist assists in all aspects of Service Department operations including unit inventory procedures, pre-delivery inspection (PDI) and delivery orientation. Position may also assist customers requiring service or warranty repairs for their boat, motor, trailer or ATV/UTV and at times assist with the sale of parts and accessories.

**_ESSENTIAL FUNCTIONS:_**

+ Supports a strong commitment to world class customer service to ensure a pleasant and productive shopping experience for all customers.

+ Greets all new unit delivery, service, warranty and parts customers in a friendly, prompt and efficient manner.

+ Answers service, warranty and parts questions over the phone and in person.

+ Assists Receiving Department with the unloading, inspection and VIN verification of new units being delivered to the dealership by the manufacturer.

+ Affixes bar code labels to units received and updates lot location in IDS.

+ Maintains unit inventory status communication in IDS and assists with physical inventories.

+ Prints daily unit delivery schedule to prepare for upcoming orientations.

+ Conducts final PDI and inspects detailing of all units scheduled to deliver and reports any issues with unit condition to Service Manager and provides VIN verification to the BA.

+ Confirms correct rigging and accessory mounting instructions against the work order.

+ Prepares Owners Delivery Packet and delivery documents in advance of time for pick-up.

+ Explains unit and accessory operation, break in and maintenance procedures to customer.

+ Assists service customers with documentation of concerns on the TMBC Repair Order.

+ Assists Service Manager with the creation of related IDS work order and with keeping customers informed of estimates for needed repairs and progress toward their completion.

+ Assists Marine GSM and senior management with the scheduling of work to be performed in the department.

+ Remains up-to-date on product warranty policies and procedures.

+ Assists with warranty repair authorization and related IDS work order creation, the receiving and sale of parts within the IDS dealer management system and the accepting parts and work order payments, compiling daily batch report and till reconciliation.

+ Assists Management and BA to ensure no unit is released until payment is received in full.

+ Maintains a clean and professional work area.

+ ALL OTHER DUTIES AS ASSIGNED.

**_EXPERIENCE/QUALIFICATIONS:_**

+ High School education or equivalent experience

**_KNOWLEDGE, SKILLS, AND ABILITY:_**

+ Ability to complete simple math calculations

+ Ability to communicate in a friendly and professional manner with customers, vendors and fellow associates

+ Ability to establish and maintain effective working relationships with customers, management and co-workers

+ Ability to perform various functions within Dealership Management data entry system

**_TRAVEL REQUIREMENTS:_**

+ N/A

**_PHYSICAL REQUIREMENTS:_**

+ Able to lift up to 50 pounds

+ Able to work in and out of doors / in non-air conditioned environment

+ Able to stand for extended periods

**_INDEPENDENT JUDGEMENT_** :

+ Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.

**Full Time Benefits Summary:**

Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions

+ Medical

+ Dental

+ Vision

+ Health Savings Account

+ Flexible Spending Account

+ Voluntary benefits

+ 401k Retirement Savings

+ Paid holidays

+ Paid vacation

+ Paid sick time

+ Bass Pro Cares Fund

+ And more

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

_Reasonable Accommodations_

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.

If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.

Cabela's

  • Food Service Specialist

    4 weeks ago

    Lehi, Utah, United States Mountainland Technical College Full time

    We are seeking a detail-oriented and organized Food Service Specialist to join our team at Mountainland Technical College. This is a part-time position that requires working evenings, Monday through Thursday.As a Food Service Specialist, you will be responsible for preparing and serving food for the college eatery (Mountainland Grill) and campus catering...

  • HVAC Service Technician Specialist

    4 weeks ago

    Lehi, Utah, United States GUNTHERS Heating|Cooling|Plumbing Full time

    Job OverviewGUNTHERS Heating|Cooling|Plumbing is a leading provider of HVAC services, seeking a highly skilled HVAC Service Technician Specialist to join our team. This role offers an excellent opportunity for career growth and development in a dynamic and supportive environment.

  • Customer Service and Delivery Specialist

    4 weeks ago

    Lehi, Utah, United States Ewing Outdoor Supply Full time

    Job Opportunity OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service and Delivery Specialist in Lehi, UT.

  • Service Specialist

    6 months ago

    Lehi, United States Bass Pro Shops Full time

    POSITION SUMMARY:The Service Specialist assists in all aspects of Service Department operations including unit inventory procedures, pre-delivery inspection (PDI) and delivery orientation. Position may also assist customers requiring service or warranty repairs for their boat, motor, trailer or ATV/UTV and at times assist with the sale of parts and...

  • Sales Growth Specialist

    1 week ago

    Lehi, Utah, United States MetalMart Full time

    Sales Growth Specialist Opportunity at MetalmartWe are seeking a driven and results-oriented Sales Growth Specialist to join our team at Metalmart. In this role, you will be responsible for driving sales growth by building strong relationships with our customers, understanding their needs, and providing solutions that meet their requirements.The ideal...

  • Customer Service Ambassador

    2 weeks ago

    Lehi, Utah, United States Serenity Healthcare Full time

    About the PositionAs a Patient Experience Specialist at Serenity Healthcare, you will play a vital role in enhancing patient outcomes through personalized support and education. This exciting opportunity allows you to leverage your customer service skills, empathy, and communication expertise to deliver exceptional experiences for our patients.Key...

  • Licensing Specialist

    4 weeks ago

    Lehi, United States TEKsystems Full time

    *Licensing Specialist* *Description:* As a member of the Volume Licensing Program Specialist team located in Lehi, Utah, you will be working on various projects, which would be directly helping Customers of Adobe's Creative Cloud. Your charter will be to prove exceptional support to the Field Sales organization, including Enterprise, Inside, and Channel...

  • Retail Sales Specialist

    2 weeks ago

    Lehi, Utah, United States Curaleaf Full time

    About the Job: We are seeking a Retail Sales Specialist to join our team at Curaleaf. As a key member of our sales team, you will be responsible for providing exceptional customer service, educating guests on our products, and driving sales through effective use of the point-of-sale system.What You'll Do:As a Retail Sales Specialist, you will: Represent...

  • Senior Kitchen Preparation Specialist

    9 hours ago

    Lehi, Utah, United States COVINGTON SENIOR LIVING - LEHI Full time

    Job SummaryWe are seeking a skilled Senior Kitchen Preparation Specialist to join our team at Covington Senior Living - Lehi. In this role, you will be responsible for ensuring the highest standards of food quality and safety in our kitchen.Key ResponsibilitiesMaintaining Food Safety and SanitationThe Senior Kitchen Preparation Specialist will be responsible...

  • Home Healthcare Specialist

    2 days ago

    Lehi, Utah, United States Homewatch CareGivers Full time

    About UsAt Homewatch CareGivers, we are dedicated to providing top-notch care to our clients in the comfort of their own homes. As a home healthcare specialist, you will play a vital role in delivering personalized care services that cater to the unique needs of each individual.

  • Ultrasound Specialist Opportunity

    4 days ago

    Lehi, Utah, United States Host Healthcare Full time

    Ultrasound Specialist Opportunity in UtahWe are seeking a skilled Ultrasound Specialist to join our team at Host Healthcare.About Our CompanyAt Host Healthcare, we pride ourselves on delivering exceptional services and support to our healthcare professionals. Our dedicated team will guide you through every step of the process, ensuring a seamless experience...

  • customer Service/Customer Support

    1 month ago

    Lehi, United States SGA Full time

    Job DescriptionJob DescriptionSoftware Guidance & Assistance, Inc., (SGA), is searching for a Licensing Specialist for a Contract assignment with one of our premier SaaS clients in Lehi, UT . Hybrid 3 days per week in office. Responsibilities :As a member of the Volume Licensing Program Specialist team located in Lehi, Utah, you will be working on...

  • Software Development Specialist

    4 weeks ago

    Lehi, Utah, United States Nerd United Full time

    Job Role: Software Development Specialist at Nerd UnitedAbout the Job:We are seeking an experienced Software Development Specialist to join our team at Nerd United. In this role, you will design, develop, and deploy software applications using GoLang programming language. Your primary responsibilities will include:Designing and developing software...

  • Hospice Support Specialist

    1 day ago

    Lehi, Utah, United States Impact Healthcare LLC Full time

    Job SummaryWe are seeking a dedicated and compassionate Hospice Support Specialist to join our team at Impact Healthcare LLC. This is an excellent opportunity for individuals who wish to make a meaningful difference in the lives of patients and their families.The successful candidate will provide patient care and support services according to his/her...

  • Client Care Specialist

    3 months ago

    Lehi, United States Serenity Healthcare, LLC Full time

    PCC (Client Care Specialist)Customer Care - Lehi, UT - Full Time Learn how healthcare should be delivered - help people - build a career - no healthcare experience required. We are seeking a Client Care Specialist for our Lehi, UT office. Your primary responsibility will be taking inbound calls and connecting our patients to life-saving treatments. But...

  • Operational Surgical Specialist

    5 days ago

    Lehi, Utah, United States Lifeline Medical Staffing Full time

    Job Title: Operational Surgical SpecialistLifeline Medical Staffing is currently seeking a highly skilled and dedicated Operational Surgical Specialist to join our team. As an essential member of our healthcare staff, you will be responsible for ensuring the operating room and all surgical items meet sterilization criteria.About the Role:Responsible for...

  • Technical Support Specialist

    3 months ago

    Lehi, United States Technology Search Group, Inc. Full time

    About the job Technical Support Specialist Description: Our client has an immediate opening for an Operations / Customer Support Specialist to provide customer support and internal orchestration of company processes including questions or potential issues relating to the LinkTrust Affiliate Marketing Platform. The ideal candidate should have some...

  • Aerobic Fitness Specialist

    1 week ago

    Lehi, Utah, United States Lehi City Full time

    Position OverviewThe Aerobic Fitness Specialist - Water Classes role is an exciting opportunity to share your passion for fitness with others. As an Aerobic Fitness Specialist, you will design and deliver engaging water aerobics classes that cater to diverse needs and preferences.Key Responsibilities:Create dynamic and safe water aerobics classes for...

  • Corporate Health and Wellness Specialist

    9 hours ago

    Lehi, Utah, United States EHE Health Full time

    Job SummaryEHE Health is seeking an experienced C Corporate Health and Wellness Specialist to join our team. This role involves developing and implementing workplace wellbeing strategies to improve employee health and productivity.Salary Range:$50,000 - $75,000About the JobThe successful candidate will have 3-5 years of experience in the health and wellness...

  • Cashier and Customer Experience Specialist

    2 weeks ago

    Lehi, Utah, United States Bass Pro Shops Full time

    As a Cashier and Customer Experience Specialist at Bass Pro Shops, you will be an integral part of creating an exceptional customer experience. This role involves not only processing transactions but also ensuring that every customer interaction is positive and memorable.We are looking for individuals who are passionate about delivering outstanding customer...