Community Associate

1 month ago

Santa Barbara, United States IWG Full time
Community Associate

Address:

7 W. Figueroa Street

Suite 300

93101 Santa Barbara

The world of work is changing...short commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work

At IWG, we are leading the way. We've built the world's largest workspace network so that our customers can work from wherever, and however, they want... in over 120 countries across the globe

Join us and help us bring more freedom to people and businesses, while expanding our network. You'll be able to enjoy a great work life balance and competitive benefits, while growing your career path along the way.

The opportunity

As a Community Associate, you'll work closely with new and existing customers across a myriad of industries, working to create and maintain your own community within your center, where you will help take care of all the administrative and support needs for your customers...so that your customers can focus on running their business.

A typical day at IWG

You arrive a few minutes before your center opens to make sure everything is ready and check there's nothing the cleaners have missed.

Customers arrive all throughout the morning. One asks you for a changed WiFi code. Another wants to know if his important package has arrived. A woman needs directions to her meeting room... and can you help her set up the projector and show her where to find a great cup of coffee.You're off to help her get set-up, as soon as you connect the incoming call to another customer. You may sure that all of the services are properly charged, so that invoices are accurate.

It's time for a quick coffee break, relax and enjoy a few minutes to yourself.

The mail arrives. You sort through it while dealing with a whole host of other customer requests, remembering to email the customer from earlier to let him know his package is waiting for him in his mailbox. And that's lunch.

A new wave of customers arrive throughout the afternoon. You help a customer with printing and another with their invoice. A customer in a team room say it's too hot in their office, no problem you are on it and open a ticket in our service portal.

You've earned yourself another quick coffee break, relax and enjoy a few minutes to yourself.

Early afternoon, you sit down with the Community Manager to discuss the organization of next week's networking event in your center. You plan and write the e-invites to customers, then create, print and put-up posters on the noticeboards around the center.To your excitement, the Community Manager is coming around the corner with a prospect (someone interested in joining the IWG community), you share a few details about what makes this space so amazing for your customers and encourage them to join the network soon so they can participate in next week's networking event - then you head back to finish putting up your posters.

The day is coming to a close. Time to gently ask the large group in meeting room 3 to start wrapping up. You direct them to the nice restaurant you know around the corner, so they can grab a bite and continue their discussion. You ensure everything's nice and tidy, it's time to head home.

About you

We're looking for someone who knows how to manage multiple tasks while providing customers with the best possible service. You also need to be:
  • A good communicator, with the ability to build strong professional relationships and empathize with people's needs (Ideally 1+ years of customer service experience)
  • Happy taking ownership of problems and finding ways to solve them
  • Positive, enthusiastic, and able to adapt to fast-changing situations
  • Experience and confidence using MS Office and other basic IT equipment
  • Legally eligible to work in the Country you are applying within and at least 18 years old
What we offer

On top of a competitive total compensation package, you'll enjoy:
  • Work life balance (no standard nights/weekends)
  • Generous paid time off plans (sick and vacation)
  • 11 Paid Company Holidays per calendar year (in addition to your PTO accrual)
  • Competitive 401K Program, with a Company match
  • Affordable and comprehensive health care for all full-time team members (and some plan options for part-timers as well)
  • A quarterly bonus plan program, plus an hourly rate of $19.62
  • A bright and inspiring work environment
  • Training and development opportunities aligned with great career path opportunities
  • A professional workplace community (business casual attire required)
  • Notice of Affirmative Action Policy Statement - USA.pdf
  • Physical Requirements for Regus Field Operations.pdf
  • USA Community Associate job description 4.docx

  • Communications Manager

    1 month ago

    Santa Barbara, United States University of California, Santa Barbara Full time

    Reporting to the Director of the Program Management Office, the Communications Manager independently oversees the communications program for the Office of the Chief Information Officer. This position works closely and regularly with the Associate Vice Chancellor for IT & Chief Information Officer and campus IT leaders on a communications strategy that...

  • Community Based Support Professional

    2 weeks ago

    Santa Barbara, United States PEOPLE CREATING SUCCESS Full time

    Job DescriptionJob DescriptionJoin Our Team as a FADE Associate in Beautiful Santa Barbara!Location: Santa Barbara, CAAre you a compassionate, patient, and creative individual looking for a meaningful job where you can make a real difference? If you enjoy helping others and being active in the community, we want you on our team!People Creating Success is...

  • Director of Community Development

    4 weeks ago

    Santa Barbara, United States Tri-Counties Regional Center Full time

    **Job Title**: DIRECTOR, COMMUNITY DEVELOPMENT*** **Job Summary**: As a member of the senior management team, provides person-centered leadership to direct the formulation and implementation of the agency Quality Assurance, Community Placement, Peer Advocacy, and Resource Development Plans for the Tri-Counties Regional Center covering Ventura, Santa...

  • Sales Associate

    2 months ago

    Santa Barbara, United States pacsun Full time

    Join the Pacsun CommunityPacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Through partnerships with brands such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more. Our Pacsun community believes in and understands the importance of using our voice,...

  • Sales Associate

    2 weeks ago

    Santa Barbara, United States Crate and Barrel Full time

    Hudson Grace is the preeminent purveyor of timeless décor for those who love to entertain. Rooted in a philosophy of simplicity and authenticity, we favor beauty and practicality in our curated collection of quintessentially modern serving ware, dinnerware, glassware, flatware, linens, candles and entertaining essentials. Hudson Grace crafts and sources...

  • Sales Associate

    2 months ago

    Santa Barbara, United States Crate&Barrel Full time

    Hudson Grace is the preeminent purveyor of timeless dcor for those who love to entertain. Rooted in a philosophy of simplicity and authenticity, we favor beauty and practicality in our curated collection of quintessentially modern serving ware, dinnerware, glassware, flatware, linens, candles and entertaining essentials. Hudson Grace crafts and sources...

  • Community Based Support Professional

    2 months ago

    Santa Barbara, United States PEOPLE CREATING SUCCESS Full time

    Job DescriptionJob Description People Creating Success is currently hiring FADE/ associates in the Santa Barbara areas to provide support to adults with developmental disabilities in the activities of daily living. We are in search of compassionate, patient, and caring individuals who want to make a real difference in the lives of the individuals we serve....

  • Retail Associate

    7 days ago

    Santa Barbara, United States Ross Stores Full time

    Our values start with our people, join a team that values you!We are the nations largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting...

  • Sales Associate

    2 months ago

    Santa Barbara, United States Crate&Barrel Full time

    Hudson Grace is the preeminent purveyor of timeless décor for those who love to entertain. Rooted in a philosophy of simplicity and authenticity, we favor beauty and practicality in our curated collection of quintessentially modern serving ware, dinnerware, glassware, flatware, linens, candles and entertaining essentials. Hudson Grace crafts and sources...

  • Mental Health Associate

    3 weeks ago

    Santa Barbara, United States The Stepping Stones Group, LLC Full time

    Mental Health Associate (MHA) ERA ED, a division of The Stepping Stones Group, is hiring immediately for part-time Mental Health Associates (MHAs) in Santa Barbara, CA, and the surrounding areas. If you have experience as an Associate Marriage and Family Therapist (AMFT), Associate Clinical Social Worker (ACSW), Associate Professional Clinical Counselor...

  • Lead Service Associate

    2 months ago

    Santa Barbara, United States Rite Aid Full time

    Lead Service Associate Contribute to our mission to improve Health and Wellness in your community. Become a Rite Aid Lead Service Associate, today! As a Lead Service Associate, you will supervise Store Associates while assisting in daily store operations. Your purpose is to provide direction where needed and be an ongoing example of superior customer...

  • Accounting Associate

    2 months ago

    Santa Barbara, United States Hutchinson & Bloodgood LLP Full time

    Job DescriptionJob DescriptionAre you interested in becoming a valued member of a remarkable team and firm? A place where your talents can shine as you assist clients in improving their financial, tax, and business aspects? Are you seeking a collaborative, innovative, and fulfilling work environment where your contributions are recognized and rewarded? Look...

  • Clinical Support Associate

    4 weeks ago

    Santa Barbara, United States Cencal Health Full time

    Job Details Job Location Main Office - Santa Barbara, CA Position Type Full Time Education Level Associate's Degree Travel Percentage None Job Category Medical Management Description California Hourly Range: $22.56 - $31.58 per hour Job Summary A Clinical Support Associate Community Supports (CSA-CS) is assigned to the Community Supports Program. The CSA-CS...

  • Communications Associate

    3 weeks ago

    Santa Monica, United States Santa Monica Conservancy Full time

    Job DescriptionJob DescriptionWe are seeking a Communications Associate to join our team! You will be responsible for the public relations and marketing initiatives of the non-profit organization.Responsibilities:Design and maintain favorable internal and external communications for the organizationCoordinate public relations activities and eventsDevelop new...

  • Marketing and Communications Associate

    2 months ago

    Santa Ana, United States Strategic, LLC Full time

    Our Marketing and Communications Associates are communication experts who provide fast, friendly service to customers to ask questions, assess their needs, and provide immediate assistance. Upon joining our goal-driven, energetic team, the Marketing and Communications Associate will receive two weeks of intensive hands-on training to become a resident expert...

  • Clinical Support Associate

    1 month ago

    Santa Barbara, United States Cencal Health Full time

    Job DetailsJob Location Main Office - Santa Barbara, CA Position Type Full Time Education Level Associate's Degree Travel Percentage None Job Category Medical Management DescriptionCalifornia Hourly Range: $22.56 - $31.58 per hourJob Summary A Clinical Support Associate Community Supports (CSA-CS) is assigned to the Community Supports Program. The CSA-CS...

  • Store Associate Santa Barbara

    2 months ago

    Santa Barbara, United States Cents Only Stores LLC. Full time

    Store Associate Santa Barbara #339 99 You are here: / Store Associate Santa Barbara #339 99 **Store Associate Santa Barbara #339** store-associate-7agp4y Operations/General Management Santa Barbara , CA March 1, 2022 **Our Promise to you is.OPPORTUNITY** **Join Us at the 99 and together well grow your skills, develop your career and build your best...

  • Assistant/Associate Engineer

    2 weeks ago

    Santa Barbara, United States Goleta, City of (CA) Full time

    The City of Goleta invites qualified applicants to apply for Assistant/Associate Engineer positions to fill up to two (2) vacancies in the Public Works Department. Placement may be at either the Associate or Assistant Engineer level, depending on qualifications. These vacancies are within the Capital Improvement Division of Public Works. Engineers in this...

  • Assistant/Associate Engineer

    2 weeks ago

    Santa Barbara, United States City of Goleta Full time

    Description The City of Goleta invites qualified applicants to apply for Assistant/Associate Engineer positions to fill up to two (2) vacancies in the Public Works Department. Placement may be at either the Associate or Assistant Engineer level, depending on qualifications. These vacancies are within the Capital Improvement Division of Public Works....

  • Associate Dentist

    2 months ago

    Santa Barbara, United States Henry Schein Dental Recruitment Services Full time

    Job DescriptionJob DescriptionWe are experiencing tremendous growth in our patient base, and we are looking for an experienced General Dentist to join our busy practice.  This is an established practice with a steady patient flow and high productivity.  It will be a rewarding opportunity for a doctor who is looking for clinical autonomy and enjoys working...