Cashier - Toyota Mt. Laurel

3 weeks ago

Mt Laurel, United States Holman Inc Full time
Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What's Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.

The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.

Job Duties:
  • Calculate the total cost of services rendered or products purchased by customers.
  • Accept cash, checks, and credit card payments from customers for services rendered or products purchased.
  • Accurately record the amount received from each customer and maintain proper documentation.
  • Make change for customers as needed and issue receipts for payments received.
  • Handle returns of merchandise or issue credit memorandums to customers as directed by managers.
  • Respond to incoming service calls from customers and address their inquiries or transfer them to the appropriate department.
  • Make or change customer appointments for service as necessary.
  • Scan paper copies of closed repair orders into the Dealership Management System (DMS) for record-keeping purposes.
  • Notify customers when they are due or past due for scheduled service appointments.
  • Perform all other duties and special projects as assigned
Education and/or Training:
  • High School Diploma or equivalent
  • Additional education, certifications, or experience are a plus
  • Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.)
  • Familiarity with office technology and equipment, including computers, fax machines, scanners, printers, phone systems, etc.
Relevant Work Experience:
  • 1-3 years' experience in administrative services or related fields
  • Knowledge of work processes and tools is generally limited to own area of responsibility
  • Understanding of accounting principles and bookkeeping software may be required
Planning/Organizing/Managerial Knowledge:
  • Proactive, organized approach to multitasking and prioritization
  • Effectively manages time and consistently meets deadlines with moderate guidance from manager
  • Demonstrates accuracy, thoroughness and effectiveness in work
  • Demonstrates attention to detail and commitment to doing quality work
  • Adjusts quickly to new or changing assignments, processes and people
  • Displays professionalism and remains composed when faced with challenges
  • Learns from experience; modifies behavior to be more effective
  • Recognizes one's own strengths and opportunities for growth
  • Uses standard procedures and/or processes to solve routine problems
  • Applies basic technical skills and knowledge to complete assigned work
  • Develops knowledge and skills in basic practices and procedures within own department or area
  • Decisions are guided by policies and procedures; receives guidance and oversight from manager
Communicating & Influencing Skills:
  • Strong verbal and written communication skills
  • Strong interpersonal skills
  • Ability to express information and ideas in a clear and organized manner
  • Works with others within own area or department to achieve team goals
  • Gathers, clarifies, and applies information to provide timely and effective responses to the needs of both internal and external customers
  • Takes personal responsibility for customer satisfaction and loyalty
  • Offers support to other team members; follows through on commitments
  • Applies emotional intelligence in responses and reactions
  • Demonstrates consistency between words and actions
  • Listens openly and carefully to others' ideas and suggestions; respects opposing points of view
  • Consistently earns trust, loyalty and respect of others
#LI-GC1

At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That's why we are listening, open to learning new things - about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It's The Holman Way.

At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):
  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • Life and Disability Insurance
  • Flexible Spending and Health Savings Accounts
  • Employee Assistance Program
  • 401(k) plan with Company Match
  • Paid Time Off (PTO)
  • Paid Holidays, Bereavement, and Jury Duty
  • Paid Pregnancy/Parental leave
  • Paid Military Leave
  • Tuition Reimbursement


Benefits:

Regular Full-Time

We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.
Click here for Washington State benefit information.

Temporary or Part-Time

In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.
Click here for Washington State benefit information.

Pay:

We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location, starting in the range of $16.54 - $22.34 USD per hour.

Equal Opportunity Employment and Accommodations:

Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

If you are a person with a disability needing assistance with the application process, please contact HR@Holman.com

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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