Retail Customer Service

2 months ago


Muncie, United States EZCORP Full time

Address: 1215 E. McGalliard Rd. Muncie, Indiana 47303

Brand: EZPawn

Pay range is based on experience from $12.00/hr to $14.00/hr

We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits

Hiring immediately for Retail Sales Associates / Retail Customer Service

Working for EZCORP is not just a job; it is a career We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment.

Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position

  • Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker upon completion of the program
  • Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hour
  • Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Manager) position
  • Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own store
In addition to a great career, here are some of the other things we offer our Team Members:
  • Free Health Insurance*
  • Competitive Wages
  • Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance
  • Great Working Hours
  • 401(k) with Company Match
  • Generous Paid Time Off
  • Holiday Pay
  • Store Discount
Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)*: This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition.

Other Customer Service duties include, but are not limited to:
  • Providing excellent customer service by greeting customers, interacting with customers in person and on the phone
  • Processing sales, loans, and extensions
  • Performing opening and closing store duties
Requirements for the Customer Service Representative (Pawnbroker) role include:

As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include:
  • High school diploma or GED
  • Customer service, cashier, or retail experience
  • Excellent communication and interpersonal skills
  • Work well independently and as member of a team
  • Ability to multitask
  • Able to pass a criminal background check and drug test
  • Adhere to all Company policies, procedures, and regulations
  • Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus
  • Sales background, a plus
  • Bilingual, a plus


*No cost for TM only medical insurance when selecting UnitedHealthcare Choice Plan.

  • Muncie, Indiana, United States Wal-Mart Stores , Inc. Full time

    **Job Summary**Join our team as a Retail Customer Service Specialist at Walmart! We're looking for a motivated and friendly individual who can provide exceptional customer service and support our customers' needs.Salary: $15-$25 per hour, depending on experience and locationAbout the RoleAs a Retail Customer Service Specialist, you will be responsible for...

  • Retail Merchandiser

    4 weeks ago


    Muncie, United States Winston Retail Full time

    Overview Job Title: Retail Merchandiser Job Types: Part-Time, Seasonal Pay: $16.00 - $18.00 per hour (rate based on market and relevant experience) Expected Hours: 4+ per week Job Overview: Winston Retail is seeking a creative and detail-oriented Retail Merchandiser to join our dynamic team. In this role, you will ensure that our retail displays are...


  • Muncie, Indiana, United States Michael's Inc Full time

    We're seeking a talented Customer Service Ambassador to join our Michaels team! As a Retail Associate and Customer Advocate, you will play a vital role in delivering exceptional customer experiences and driving sales growth.About UsAt Michaels, we're passionate about arts and crafts, and we're dedicated to helping our customers bring their creative ideas to...


  • Muncie, Indiana, United States Michael's Inc Full time

    Are you passionate about delivering exceptional customer experiences? Michaels is seeking a skilled Retail Associate and Customer Advocate to join our team! As a Customer Service Team Member, your primary focus will be on helping customers find what they need, providing top-notch customer service, and ensuring a seamless checkout experience. You will also...


  • Muncie, Indiana, United States Walmart Full time

    Job OverviewWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Walmart. As a Sales Associate, you will be responsible for reviewing customer orders, locating and selecting merchandise on the sales floor, and ensuring that customer orders are filled accurately.Key Responsibilities:Walk up to 5 miles daily...


  • Muncie, Indiana, United States Michael's Inc Full time

    About the RoleWe are seeking a highly motivated Customer Service Team Member to join our team at Michaels. As a key member of our retail team, you will be responsible for providing exceptional customer service and ensuring that every customer has an outstanding shopping experience.Key Responsibilities:Provide top-notch customer service, answering questions...


  • Muncie, Indiana, United States GPM Investments Full time

    GPM Investments offers a $12.50 per hour salary for our Sales Associate position.As a member of our team, you will be responsible for:Greeting customers and providing excellent customer serviceRinging up customer sales accurately and efficientlyCounting and reconciling the cash drawer at the beginning and end of each shiftUsing specialized equipment to...


  • Muncie, Indiana, United States GPM Investments Full time

    About the Role: As a Customer Service Representative at GPM Investments, you will be responsible for providing outstanding customer service and supporting the sales team.Compensation and Benefits: The estimated annual salary for this position ranges from $28,000 to $32,000, taking into account regional cost of living expenses and industry standards....


  • Muncie, Indiana, United States Michael's Inc Full time

    Company Overview">Michaels - a leading arts and crafts retailer - is seeking a Customer Service Team Member to join our team. As a key member of our sales floor team, you will play a critical role in providing an exceptional customer experience.">Job Summary">We are looking for a highly motivated and customer-focused individual to work as a Sales Floor...


  • Muncie, United States Michael's Inc Full time

    Michaels - 628 E McGalliard Rd [Retail Associate / Team Member] As a Customer Service at Michaels, you'll: Help customers shop the store and be able to find what they're looking for; Deliver friendly customer service; Provide a fast and friendly check out experience; Educate customer on Voice of Customer (VOC) survey; Engage customers on benefits of Rewards...


  • Muncie, Indiana, United States Dollar Tree Full time

    Are you looking for a rewarding career in retail? As a Sales Floor Associate at Dollar Tree, you will have the opportunity to work in a dynamic and supportive team environment, where your skills and hard work will be valued and recognized.In this role, you will be responsible for ensuring that our customers receive excellent service and have a positive...


  • Muncie, Indiana, United States Walmart Full time

    Job OverviewAs a Retail Fuel Services Representative at Walmart, you will be part of a dynamic team that delivers exceptional customer experiences and drives sales growth in the fuel station.


  • Muncie, Indiana, United States Walmart Full time

    About This Role: As a Sales Associate at Walmart, you'll have the opportunity to work in a fast-paced retail environment where no two days are the same. Your primary responsibility will be to ensure customer satisfaction by providing excellent service and ensuring accurate order fulfillment.Responsibilities:Review customer orders to ensure accuracyLocate and...


  • Muncie, Indiana, United States GPM Investments Full time

    As a Sales Associate at GPM Investments, you will have the opportunity to work in a dynamic retail environment where you will be responsible for greeting customers, processing sales transactions, and maintaining a clean store environment.Key Responsibilities:Greet customers in a friendly and courteous mannerRing up customer sales using an electronic cash...


  • Muncie, Indiana, United States Employbridge Full time

    Job OverviewElevate your retail career with Employbridge as a Retail Sales Professional. This exciting opportunity allows you to work in a dynamic environment, building strong relationships with customers and driving sales growth.About the RoleWe are seeking an experienced Store Associate to join our team. As a Retail Sales Professional, you will be...


  • Muncie, Indiana, United States Michael's Inc Full time

    Join Our Retail TeamMichaels Inc. is seeking a Store Team Member to join our retail team. As a Store Team Member, you will play a critical role in delivering exceptional customer service and creating a welcoming store environment.**Job Description:**As a Store Team Member, your responsibilities will include assisting customers with product inquiries,...


  • Muncie, Indiana, United States Village Pantry Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Night Shift Customer Service Representative at Village Pantry. In this role, you will be responsible for providing exceptional customer service while working in a fast-paced retail environment.The ideal candidate will have excellent communication skills, the...


  • Muncie, Indiana, United States Spencer Gifts Full time

    At Spencer Gifts, we are seeking a Retail Sales Professional to join our team. As a Retail Sales Professional, you will play a key role in maintaining guest services, efficiently operating POS systems, and supporting the store management team by generating sales, conducting housekeeping, merchandising, signing, pricing, and loss prevention.About This...


  • Muncie, Indiana, United States Spencer Gifts Full time

    Job OverviewSpencer Gifts is a retail company that offers a dynamic work environment. We are seeking a highly motivated Retail Sales Representative to join our team.Key ResponsibilitiesMaintain excellent guest services by providing a positive and engaging shopping experienceOperate POS systems efficiently, maintaining the security of cash and credit...


  • Muncie, Indiana, United States Walmart Full time

    About the JobAs a Retail Sales Associate at Walmart, you'll be part of a team that delivers exceptional customer service. Your key responsibilities will include:Smiling, greeting, and thanking customers with a positive attitude.Standing for long periods of time while checking out customers quickly and accurately.Keeping your area clean and...