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Learning Project Manager

4 months ago

Addison, United States Concentra Full time

Overview:

The Learning Project Manager to be responsible for project managing learning solutions. The Learning Project Manager will be part of the Concentra Learning & Development team, partnering with the
business to provide support and project management for learning initiatives.

They will be responsible for initiating, planning, monitoring and managing risks and issues related to delivering learning projects that support the success of Concentra business strategy. The Learning Project Manager supports Concentras leading business position by designing, planning, and executing innovative projects that drive the learning and development of colleagues in each dynamic business environment. The Learning Project Manager will anticipate constraints and properly allocate resources to produce high-performing results in a cost-effective manner. They will lead multiple projects at one time.


Daily activities involve interaction with a wide variety of individuals within Concentra. The position should influence positive behavior in others by serving as a role model in critical areas of human interaction, teamwork and leadership. This position is expected to work effectively with all employees, i.e. management and frontline staff, to promote effective learning opportunities that support the achievement of organizational goals and to foster a work environment that demonstrates respect and understanding for diversity. They should have experience in learning data analytics and will be expected to generate and analyze data for learning projects and progress. The Learning Project Manager will also create summary reports for Learning leadership to manage and evaluate Learning processes.

Responsibilities:

Project manages the enterprise key learning initiatives.
Strong knowledge of project management tools (Smartsheet) and technologies
Knowledge of project management process and practices.
Understanding of learning and development methodologies and practices. Awareness of learning industry, trends and emerging best practice. Knowledge of adult learning theory and understanding of how adults acquire and use competencies.
Presentation design: ability to effectively integrate complex data into presentation form. Intermediate PowerPoint, Excel, Word required.
Data analysis and reporting capability, including ability to interpret data, and design reports.
Learning Management System Support, including knowledge of corporate-wide learning management system, reporting, course enrollment, tracking & support.
Creates various presentation decks using advanced desktop publishing applications
Generate, analyze and communicate learning program metrics.
Ability to effectively integrate complex data into presentation form. Intermediate PowerPoint, Excel, Word required.
Lead meetings to collaborate with internal clients, SMEs and management team on Learning topics, including continual service improvements, quality assurance, and metrics used to improve team performance metrics
Create and manage project timelines from start to finish
Schedule and lead project meetings with learning team and internal customers
Communicate weekly/report status of all projects to leadership
Coordinates and executes classroom training tasks for Field Trainers.
Performs other duties to support the Learning Team

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications:

Education Level: Bachelors Degree
Major: Business Administration, Human Resource Management or related field
Degree must be from an accredited college or university.

Education Details:
Certifications and/or Licenses:
Project Management Professional (PMP) preferred

Experience in lieu of required education is acceptable: Yes
Continuing education is required to maintain license and to perform job: No

Job-Related Experience
Customarily has at least the following experience: 5 years
Five years plus of work experience in a professional project management environment leading multiple projects.
College degree and work experience in learning, human resources, or project management roles.
2 or more years of experience in learning analytics.
Experience working with collecting and analyzing data.

Job-Related Skills/Competencies
Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
Must have solid skills working with computers and especially with Microsoft Office products (Word, Excel, PowerPoint, Visio), SharePoint, and Adobe Acrobat.
Competent with Excel Pivot tables and PowerPoint to visually present data
Problem solving, troubleshooting, and analytical skills with the ability to define problems (both technical and departmental), collect data, establish facts and draw valid conclusions
Proven working experience in writing and data analytics
Proficient with use of project management tools and software/systems
Excellent verbal and written communication skills
Strong organizational and problem-solving skills.
Proven project management skills
Kirkpatrick and Phillips levels of evaluation
Proven track record of excellent presentation and communication skills, both written and verbal is required.
Excellent interpersonal skills and ability to form collaborative relationships with staff, management and leadership at all levels of the organization.
Skilled at building cross-functional partnerships
Skilled at negotiation, problem-solving, implementation and execution in the face of ambiguity.
Strong interpersonal and organizational skills.
Ability to develop communication strategy and standards.
Ability to communicate with and provide feedback to leaders and associates.
Skilled at articulating risks, issues, and tradeoffs to operational leaders at all levels.
Detailed oriented
Ability to prioritize & manage multiple projects
Competency High energy, articulate, accustomed to a fast-paced environment, professional in appearance, confident with doctors, administrators and clients.
Strong service mentality
Strong attention to detail
Ability to use independent judgment
Ability to interact and communicate with people in stressful situations

Additional Data:

Employee Benefits

  • 401(k) Retirement Plan with Employer Match
  • Medical, Vision, Prescription, Telehealth, & Dental Plans
  • Life & Disability Insurance
  • Paid Time Off
  • Colleague Referral Bonus Program
  • Tuition Reimbursement
  • Commuter Benefits
  • Dependent Care Spending Account
  • Employee Discounts

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if required.

*This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management*

Concentra is an Equal Opportunity Employer, including disability/veterans