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Mid-Level Training Analyst

5 months ago

Indian Head, United States PSI Pax Full time

PSI Pax, Inc has an exciting opportunity for a Mid-Level Training Analystto support our government customer in Indian Head, Md and remotely.

Duties & Responsibilities:

Support operations of the MSC Navy ERP Business Office. Performs specific tasks related to training management including:

  • Prepare documentation required for end-user training.
  • Coordinate with functional subject matter experts to develop online training content.
  • Develop online training utilizing SAP™ EnableNow™.
  • Ensure end-user training requirements are met prior to role assignment.
  • Coordinate with users and the Navy ERP PMO to meet changing user access requirements and information security policies.
  • Support end-user role sustainment activities such as providing supervisors of end-users the necessary tools, procedures and forms so their personnel may be granted access to applicable end-user roles that are necessary to execute business transactions with the Navy ERP production environment
Required Qualifications:
  • Secret Clearance. Candidate selected will be subject to a Government background investigation and must meet eligibility requirements for access to classified information.
  • Must have at least four (4) years of related experience in a DoD training development and management.
  • Navy ERP experience is desired.
  • Must be proficient in Microsoft Office Suite.
  • Must be proficient in SAP™ EnableNow™.
  • Must work well independently; have the ability to interface with customers in senior/executive level positions.
  • Must have strong written and verbal communication skills and must provide customer service both internally and externally.
  • Familiarity with systems such as the National Help Desk Service Manager (NHDSM) or similar is desirable.

Education Requirements:

Bachelor's Degree. An additional two (2) years of directly related experience can be substituted for degree.

PSI Pax is an Equal Opportunity/Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, protected veteran status, sexual orientation, or genetic information.

PSI Pax is an E-Verify Participant