Customer Service Representative I

6 days ago

Holland, United States Macatawa Bank Full time

POSITION SUMMARY:

Promote and enhance customer relations by projecting a positive image of the Bank, department, and self by providing excellent customer service. Process transactions and pay out funds in accordance with bank procedures. CSR will be required to consistently meet or exceed referral goals, have an excellent balancing record, and accomplish all CSR job duties in an exceptional manner.

ESSENTIAL FUNCTIONS:

Service

  • Perform and expedite, in an efficient and courteous manner, the teller servicing of transactions within the established policies and procedures.
  • Exhibit effective follow through and ownership in every customer transaction.
  • Answer basic customer account questions.
  • Promote good customer service experiences by consistently adhering to service level standards and demonstrating a willingness to help at all times.
Sales
  • Retain a current knowledge of the Bank's products and services.
  • Have a high desire to uncover additional customer needs and refer customers additional products and services as well as book appointments with desk staff.
Operations
  • Follow all policies and procedures to help the branch pass all audits.
  • Follow the policies and procedures of Macatawa Bank for proper balancing and cash handling to minimize loss exposure to the Bank.
Development
  • Continue to stay current on computer system updates.
  • Attend training sessions to further learn how to be successful in the CSR I Role.
MORE ABOUT THE ROLE

Qualities needed:
  • Positive attitude
  • Excellent customer relation skills
  • Friendly
  • Eager to learn
  • Ability to multi-task


SALARY GRADE: 32

*Macatawa Bank's full position description is available upon request.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

  • Customer Service Representative

    1 month ago

    New Holland, United States Zimmerman Roofing, LLC Full time

    Job DescriptionJob DescriptionDo you enjoy talking with people and providing excellent customer service? Are you looking for a career with an established company? Do you want to work for a company that cares about its people just as much as its customers?Join Our Team!We are a full service, residential roofing, windows, door, and siding company servicing...

  • Customer Service Representative

    4 weeks ago

    New Holland, United States Zimmerman Roofing, LLC Full time

    Job DescriptionJob DescriptionDo you enjoy talking with people and providing excellent customer service? Are you looking for a career with an established company? Do you want to work for a company that cares about its people just as much as its customers?Join Our Team!We are a full service, residential roofing, windows, door, and siding company servicing...

  • Customer Service Representative

    1 week ago

    Holland, United States Indiana Packers Corporation Full time

    **Quincy Street Inc** **Customer Service Representative**: **Job Description**: The Customer Service Rep is to help support our customer base in a growing and dynamic market, by continuously meeting the needs of our customers, providing expert answers to questions about products, pricing, and availability while presenting the value of our product portfolio...

  • Customer Service Representative

    1 month ago

    Holland, United States The Stow Company Full time

    ** Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** CUSTO01245 Showing 1 location **Job Details** **Description** **About The Stow Company** Headquartered in Holland, Michigan and established over 35 years ago, The Stow Company manufactures a complete range of closet and home organization solutions. The...

  • Customer Service Representative

    3 weeks ago

    Holland, United States The Stow Company Full time

    ** Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** CUSTO01245 Showing 1 location **Job Details** **Description** **About The Stow Company** Headquartered in Holland, Michigan and established over 35 years ago, The Stow Company manufactures a complete range of closet and home organization solutions. The...

  • Customer Service Representative

    4 weeks ago

    Holland, United States Carelinc Full time

    **Description** **Who We Are**: CareLinc Medical Equipment is an industry leading supplier of medical equipment in the region. We have 700+ employees spread over 5 states, and our growth is not slowing down! Through years of growth and development, CareLinc has added vital services and dedicated support teams to help our customers to the best of our...

  • Customer Service Representative

    3 days ago

    Holland, United States Carelinc Full time

    **Description** **Who We Are**: CareLinc Medical Equipment is an industry leading supplier of medical equipment in the region. We have 700+ employees spread over 5 states, and our growth is not slowing down! Through years of growth and development, CareLinc has added vital services and dedicated support teams to help our customers to the best of our...

  • Customer Service Representative

    1 week ago

    Holland, United States ProMach Full time

    Build Your Career as a Customer Service Representative in a Growing Company At ProMach, we’re looking for people who want to shine. You’ll have opportunities to take your career in the direction you desire. You can be creative. Strategic. Persuasive. Influential. A mechanical marvel. A customer service authority. Meticulous. A closer. A futurist. ...

  • Customer Service Representative

    1 month ago

    Holland, United States Pro Mach Full time

    ** Customer Service Representative** **Job Category****:** Service **Requisition Number****:** CUSTO04640 Showing 1 location **Job Details** **Description** Fogg is a world leader in the design and manufacture of gravity, rotary filling, rinsing, capping and enclosure systems for free-flowing liquids. Fogg will engineer your system specifically to meet your...

  • Customer Service Representative

    4 weeks ago

    Holland, United States Pro Mach Full time

    ** Customer Service Representative** **Job Category****:** Service **Requisition Number****:** CUSTO04640 Showing 1 location **Job Details** **Description** Fogg is a world leader in the design and manufacture of gravity, rotary filling, rinsing, capping and enclosure systems for free-flowing liquids. Fogg will engineer your system specifically to meet your...

  • Customer Service Representative

    4 weeks ago

    Holland, United States Indiana Packers Full time

    Quincy Street IncCustomer Service Representative: Job Description The Customer Service Rep is to help support our customer base in a growing and dynamic market, by continuously meeting the needs of our customers, providing expert answers to questions about products, pricing, and availability while presenting the value of our product portfolio to customers....

  • Customer Service Representative

    1 month ago

    Holland, United States Indiana Packers Corporation Full time

    Job DescriptionJob DescriptionQuincy Street IncCustomer Service Representative:Job DescriptionThe Customer Service Rep is to help support our customer base in a growing and dynamic market, by continuously meeting the needs of our customers, providing expert answers to questions about products, pricing, and availability while presenting the value of our...

  • Customer Service Representative

    4 weeks ago

    Holland, United States Indiana Packers Corporation Full time

    Job DescriptionJob DescriptionQuincy Street IncCustomer Service Representative:Job DescriptionThe Customer Service Rep is to help support our customer base in a growing and dynamic market, by continuously meeting the needs of our customers, providing expert answers to questions about products, pricing, and availability while presenting the value of our...

  • Customer Service Representative

    1 week ago

    Holland, Michigan, United States Indiana Packers Corporation Full time

    Job DescriptionJob DescriptionQuincy Street IncCustomer Service Representative:Job DescriptionThe Customer Service Rep is to help support our customer base in a growing and dynamic market, by continuously meeting the needs of our customers, providing expert answers to questions about products, pricing, and availability while presenting the value of our...

  • Customer Service Representative

    2 weeks ago

    Holland, United States Indiana Packers Full time

    Quincy Street IncCustomer Service Representative: Job Description The Customer Service Rep is to help support our customer base in a growing and dynamic market, by continuously meeting the needs of our customers, providing expert answers to questions about products, pricing, and availability while presenting the value of our product portfolio to customers....

  • Customer Service Representative

    3 days ago

    South Holland, United States Falcon Papers and plastics Full time

    We are looking for Customer Service Representatives who are eager to learn the supply chain/ logistics business and deliver unparalleled customer service for a strong organization that is in a tremendous growth mode. Logistics Customer Service Rep will earn $16-$18/hour. depending on experience. Full time job on 1st shift. Logistics Customer Service...

  • Customer Service Representative

    1 week ago

    Holland, United States Tommy Car Wash Systems Full time

    **Customer Support Representative**: Tommy's is looking for a Customer Support Representative to join our Equipment Support team. This individual will support our franchise partners with on-call mechanical and electrical troubleshooting of car wash equipment. The team is quickly growing as we add more washes across the nation to support. This role is crucial...

  • Customer Service Representative

    4 weeks ago

    Holland, United States Macatawa Bank Full time

    ** Customer Service Representative - Float** **Job Category****:** Branch Banking **Requisition Number****:** CUSTO001903 Showing 1 location **Job Details** **Description** The Customer Service Representative is responsible for processing transactions and paying out funds in accordance with bank procedures. This position requires expertise in customer...

  • Customer Service Representative

    4 weeks ago

    Holland, United States Macatawa Bank Full time

    ** Customer Service Representative - Float** **Job Category****:** Branch Banking **Requisition Number****:** CUSTO001903 Showing 1 location **Job Details** **Description** The Customer Service Representative is responsible for processing transactions and paying out funds in accordance with bank procedures. This position requires expertise in customer...

  • Customer Service Representative

    2 weeks ago

    Holland, United States Tommy Car Wash Systems Full time

    Customer Support Representative Tommy's is looking for a Customer Support Representative to join our Equipment Support team. This individual will support our franchise partners with on-call mechanical and electrical troubleshooting of car wash equipment. The team is quickly growing as we add more washes across the nation to support. This role is crucial to...