Underwriter PL Trainee

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, ESG initiatives and IDE journey. Our Personal Lines Underwriting team is currently seeking an Underwriter Trainee in our Worcester, MA location. This is a full-time, non-exempt role. POSITION OVERVIEW: This role is a trainee role for PL Underwriting. Responsibilities include: answering internal and external customer inquiries, processing policy requests, researching and performing multiple tasks for various states and lines of business, while achieving service goals. May have responsibility for making some basic underwriting decisions and applying insurance rules and regulations in accordance with assigned guidelines and authority levels. As skills and competencies are demonstrated, this person may participate on various project teams. IN THIS ROLE, YOU WILL: Accurately quotes, issues and endorses policies (including bookrolls, renewals and endorsements). Researches customer inquiries (including rate variances and system reports). Provides assistance to agents, other departments and colleagues in a subject matter capacity. Supports and maintains work migration- internal and external to Hanover. Processes policy transactions as needed in support of the underwriting function. Evaluates claim referrals based on underwriting authority. Identifies and escalates risk assessments. Orders and evaluates reports pertinent to underwriting decisions within underwriting authority (coring underwriting activities). WHAT YOU NEED TO APPLY: College degree preferred; or demonstrated 2-3 years success in a service related industry. Insurance knowledge is a plus. Proficiency in using computer applications, including MS Office and internet research. Confident in communicating verbally as well as written. Exceptional planning and organizational skills. Highly detail oriented. Strategic thinking- Integrates and balances big-picture concerns with day-to-day activities. This job posting provides cursory examples of some of the job duties associated with this position. The examples provided are not complete, and the position may entail other essential and job-related functions and responsibilities that employees will be required to perform. CAREER DEVELOPMENT: It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop. BENEFITS: We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed. Benefits include: Medical, dental, vision, life, and disability insurance. 401K with a company match. PTO. Cultural Awareness Day in support of IDE. On-site medical/wellness center (Worcester only). The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law. As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at: HRServices@hanover.com and include the link of the job posting in which you are interested. #J-18808-Ljbffr