Customer Service Management Trainee

3 hours ago


Hudson, United States Uline Full time

Customer Service Management Trainee

Pay from $25 to $30 per hour with significant growth and earning potential

Minnesota Branch

3325 Heiser St. Hudson, WI 54016

A new career opportunity is calling Are you an emerging customer service leader? Join Uline as a Customer Service Management Trainee to gain on-the-job skills at our state-of-the-art call center and empower our reps to deliver legendary customer service. Don’t put your career on hold - apply for this unique opportunity now

Better together This position is on-site, and we are looking for people who share our passion.

Full-Time Hours: 24/7 operation - Various shifts available with set schedules.

Position Responsibilities

  • Master all aspects of customer service management through a comprehensive hands-on training program.

  • Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.

  • Review department procedures and standards to identify areas for improvement.

Minimum Requirements

  • Bachelor’s degree.

  • Strong track record of customer-focused service, teamwork and attention to detail.

  • Prior leadership / management experience is a plus.

Benefits

  • Complete medical, dental, vision and life insurance coverage, Flexible Spending Accounts and wellness programs.

  • 401(k) with 6% employer match.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

  • Bonus programs that include annual performance and sales goals.

Employee Perks

  • Best-in-class, clean, modern facilities.

  • First-class fitness center.

  • Beautifully maintained walking trails.

About Uline


Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.

Uline is proud to operate as a drug-free workplace.

EEO/AA Employer/Vet/Disabled

#LI-BD1

#LI-MN001

(#IN-MNMANC)

Our employees make the difference and we are committed to offering exceptional benefits and perks Explore

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