Records Management Operator

4 weeks ago

Lake Charles, United States First Federal Bank Full time
First Federal Bank of Louisiana is currently seeking a Records Management Operator. The position is located at the Main Office in Lake Charles, Louisiana.

About Us

First Federal Bank of Louisiana is a full-service, locally owned, community bank that has helped build the communities we serve for 70 years. With 16 branches serving 11 communities in Louisiana, we are proud to offer our customers a wide variety of products and services to meet all of their financial needs. We offer Personal and Business Checking Accounts, Savings and CDs, multiple Retirement options, Home Equity Lines of Credit, as well as Mortgages and Consumer Loans. Our established Investment and Insurance divisions also offer a full line of products. Over the years, First Federal Bank has established a reputation for fast, professional service. We believe our customers expect and deserve nothing less.

Position Summary

Accurately prepares, indexes, and archives all incoming documentation. Images, proofs, and balances transactions. Conducts quality control review of scanned images and retention setup. Cross-trains for other job functions and duties within the Records Management Department.

Essential Duties & Responsibilities include, but are not limited to, the following:
  • Utilizes technology and numerous programs/applications within the Bank; may serve as subject matter expert and support on certain applications
  • Assists in internal audits related to records management and/or item processing
  • Assists in monitoring documents & checks imaged/archived for quality control and retention
  • Prepares, scans, indexes, archives and validates documentation for multiple departments
  • Regularly moves filing boxes containing paper files and documentation to and from designated storage area; receives, validates, and files loan files/documentation
  • Supports branch staff and other bank departments in document & check image processing
  • Processes and monitors statement outsourcing
  • Sends, receives, balances, and monitors 3rd Party Vendor file processing for designated vendors
  • Ensures that on-us, transit, and clearing items are processed and handled correctly
  • Ensures that all negotiable and confidential records are properly secured each day
  • Opens, scans, and processes transactions for Lockbox/Remittance
  • Maintains office supply inventory; order supplies to meet business needs, while maintaining cost efficiency; maintains office equipment
  • Compliance training is assigned to all Bank personnel based on their position with the Bank. Employees are required to complete all assigned training timely and in accordance with Bank policy.
Minimum Qualifications
  • High school diploma or general education degree (GED); and
  • A minimum of one (1) year related experience working in a financial institution


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are a basic summary of the knowledge, skill, and/or ability required. The full job description is attached as a pdf to this job posting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Duties & Responsibilities

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Equal Opportunity Employer

The employment policy of First Federal Bank and its subsidiaries is to provide an equal employment opportunity for all employees and job applicants without regard to race, color, religion, sex, national origin, age, individuals with disabilities, protected veteran status, sexual orientation, gender identity, genetic information, or any other legally protected characteristics or activities in accordance with applicable laws.

Monday - Friday with a rotating schedule between the hours of:

8 AM - 4:30 PM
8:30 AM - 5 PM
10 AM - 6:30 PM

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