Immigration System and Data Administrator
1 month ago
Immigration System and Data AdministratorBoston, MA. - Hybrid (WFH 2 Days/Week)
The Immigration System and Data Administrator will support the Immigration team with respect to data management, document management and administrative functions. The position will report to the Immigration Practice Manager.
Responsibilities:
Generating and structuring case management reportsPerforming data auditsManaging case inquiries with USCIS and Department of LaborLead integration process for new document assembly platform; collaborate on plans for API utilization and data extraction.Manage process improvement and process automation efforts with docketing management system; liaise with vendors as needed.Partner with IT Applications Analysts to generate section workload reports and identify ways to interface with other platforms.Oversee case teams to build records for new clients and new case matters.Train new Immigration section employees.Train clients (Employers) on use of our internal client management system and reporting capabilities.Work with software vendors to manage updates, train team on new features, resources, and best practices, as necessary.Oversee client file transfer process with Information Governance team.Oversee, assign, and instruct Immigration Docketing Case Assistant tasks and projects.Assume additional responsibilities as requested.Requirements:
5+ years' experience in a law firm; business immigration experience strongly preferredCreative problem-solving skills, reasoning ability, and logical thought processAbility to work under pressure, prioritize competing demands, and meet various deadlinesDemonstrated ability to professionally interact and collaborate with colleagues at all levelsOutstanding sense of customer serviceAbility to handle confidential matters with discretionHigh level of integrity and honestyExcellent computer skills, including proficiency in using Microsoft Word, Outlook, Excel, and PowerPointAbility to quickly get up to speed and master new applications and software is criticalFlexibility to work overtime when necessary
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