![Avaso Technology Solutions](https://media.trabajo.org/img/noimg.jpg)
Field Services Engineer
2 months ago
Job Summary:
The Level 2 technician is responsible for providing technical support and assistance in the management, monitoring, and troubleshooting of network infrastructure, end-user computing and server devices. This role involves responding to incidents, and being dispatched to site ensuring SLAs are adhered to. Collaborating with other teams to maintain an efficient and reliable service. The Level 2 Field Services Technician will report directly to his or her regional Team Leader. In this role, the Level 2 Field Services Technicians key responsibility is to perform in-warranty, end-user computer hardware breakfix repairs and replacements. The individual will need to have knowledge of operating systems, computer hardware and peripherals, including but not limited to screens, motherboards, hard drives, etc., as well as networking and server systems.
Responsibilities:
Pick-up required part at defined pick-up and drop-off location.
Validate physical warranty status.
Confirm Dell's Advisory Diagnosis (if not, help Dell accurately diagnose the fault).
Make the appropriate repairs, replace any defective parts identified in the Advisory Diagnosis and achieve a fix.
Return system to proper operating condition.
Except for consumable parts as identified, return defective material at a defined pick-up and drop-off location.
Diagnose, research, and troubleshoot computer operating system issues (Hardware and software, networking, VPN, connectivity, server, and other network devices/peripherals).
Respond promptly and professionally to alerts and end-user IT issues.
Update the internal Global Service Centre (GSC) with ticket status information for purposes of demonstrating compliance with issue response and resolution, logging daily activities and documenting solutions.
Install, configure, and support desktops, laptops, virtual machines, mobile phones, VOIP products, servers, back-up systems and miscellaneous devices.
Function as primary point of contact and communication with end-customer from assignment of the ticket to successful resolution of issue, including scheduling work and keeping the end-customer along with the internal GSC aware of work status and solution progress.
Qualifications:
US citizenship required.
Drivers license and personal vehicle required with the ability to travel within a radius daily to pick-up parts at designated pick-up and drop-off locations and to support end-clients.
Must have a high school diploma with bachelors degree or advanced technical degree in relevant field (computer science, information technology) preferred.
2-4 years experience with hands-on, IT support troubleshooting PCs/laptops.
Proven experience as an on-site end-user computing Level 2 technician or a similar role.
CompTIA certifications in A+, Network+ or Security + is preferred.
Dell qualifications/certification preferred but not required (experience with Dell hardware and servers is a plus)
Excellent analytical and problem-solving skills.
Demonstrated punctuality, strong communication and interpersonal skills.
We have other current jobs related to this field that you can find below
-
Field Services Engineer
4 weeks ago
Fort Meade, United States AVASO Technology Solutions Full timeJob Summary:The Level 2 technician is responsible for providing technical support and assistance in the management, monitoring, and troubleshooting of network infrastructure, end-user computing and server devices. This role involves responding to incidents, and being dispatched to site ensuring SLAs are adhered to. Collaborating with other teams to maintain...
-
Field Services Engineer
4 weeks ago
Fort Meade, United States AVASO Technology Solutions Full timeJob Summary:The Level 2 technician is responsible for providing technical support and assistance in the management, monitoring, and troubleshooting of network infrastructure, end-user computing and server devices. This role involves responding to incidents, and being dispatched to site ensuring SLAs are adhered to. Collaborating with other teams to maintain...
-
IT Fielding Engineer
2 weeks ago
Fort Meade, United States Jacobs Engineering Group Inc Full timePerform as senior-level contributor with knowledge and experience in local and wide area networking, communications, and related software/hardware within a multi-platform operating environment. Provide support to a wide array of customers as part of Engineer, IT, Field, Communications, Operations, Hardware, Technology
-
Field Services Engineer
2 weeks ago
Meade, United States AVASO Technology Solutions Full timeJob Summary: The Level 2 technician is responsible for providing technical support and assistance in the management, monitoring, and troubleshooting of network infrastructure, end-user computing and server devices. This role involves responding to incidents, and being dispatched to site ensuring SLAs are adhered to. Collaborating with other teams to...
-
Field Service Engineer
3 weeks ago
Fort Lauderdale, United States Pacifica Continental Full timeField Service EngineerOne of our clients is looking for a FIELD SERVICE ENGINEE, to join their team in Fort Lauderdale, FL.Hybrid positionFull-timePermanent ContractLocation: Fort LauderdaleRoles and Responsibilities:•Responsible for installation, start up and commission of High-Speed Diesel Engines in new build ships, Yachts, power and off-road...
-
Field Service Engineer
4 weeks ago
Fort Lauderdale, United States Pacifica Continental Full timeJob DescriptionJob DescriptionField Service EngineerOne of our clients is looking for a FIELD SERVICE ENGINEE, to join their team in Fort Lauderdale, FL.Hybrid positionFull-timePermanent ContractLocation: Fort LauderdaleRoles and Responsibilities:• Responsible for installation, start up and commission of High-Speed Diesel Engines in new build ships,...
-
Field Service Engineer
1 month ago
Fort Worth, Texas, United States Green Recruitment Company Full timeField Service Engineer - Solar PV & BESS SitesLocation: Fort Worth, TXHourly Rate: $35-$45 (depending on experience)Contract Duration: 12 MonthsRecruitment Business: TGRCContact: Tom Nichols )About the RoleTGRC is currently seeking a skilled Field Service Engineer to join our team for a 12-month contract position in Fort Worth, TX. This role involves...
-
Field Service Engineer
4 weeks ago
Fort Worth, Texas, United States Green Recruitment Company Full timeField Service Engineer - Solar PV & BESS SitesLocation: Fort Worth, TXHourly Rate: $35-$45 (depending on experience)Contract Duration: 12 MonthsRecruitment Business: TGRCContact: Tom Nichols )About the RoleTGRC is currently seeking a skilled Field Service Engineer to join our team for a 12-month contract position in Fort Worth, TX. This role involves...
-
Field Operations Engineer
1 month ago
Fort Meade, United States Two Six Technologies Full timeTwo Six Technologies is seeking a highly skilled Field Operations Engineer to join our Cyber Mission team. As a Field Operations Engineer, you will be the primary contact for our customers, enhancing relationships by resolving a variety of issues. This role requires a deep understanding of the Cyber Mission Force organizational structure, the...
-
Field Operations Engineer
4 weeks ago
Fort Meade, United States Two Six Technologies Full timeTwo Six Technologies is seeking a highly skilled Field Operations Engineer to join our Cyber Mission team. As a Field Operations Engineer, you will be the primary contact for our customers, enhancing relationships by resolving a variety of issues. This role requires a deep understanding of the Cyber Mission Force organizational structure, the...
-
Field Service Engineer
1 month ago
Fort Myers, United States Diedre Moire Full timeField Service Packaging Equip Pallet Wrappers & Casers - Fort Myers, FL Field Service Mechanic Tech Technician Engineer Maintenance Repair Maintain Machine Machinery Automated EoL Packaging - Pallet Wrappers & Casers: Pallet Stretch Wrappers; Case Stretch Wrappers; Rotary Arm...
-
Field Service Engineer
2 weeks ago
Fort Moore, United States Amentum Full timeAmentum is currently looking for a dedicated and highly motivated professional to join their team as a Field Service Engineer in the Position, Navigation and Timing Program based in Fort Moore, Georgia (formerly Fort Benning).The ideal candidate should possess a strong drive to learn new technologies and be flexible in taking on various responsibilities...
-
Desktop Engineer
4 weeks ago
Fort Meade, United States Global Enterprise Services, LLC Full timeJob DescriptionJob DescriptionDISA DES - Desktop Hardware Engineer GES is seeking a Tier III Desktop Hardware Engineer for the DISA DES program. Under general supervision, provides third-tier support to end-users for PC, server, mainframe applications and hardware. Handles problems that the first and second tier of help desk support is unable to resolve. May...
-
Desktop Engineer
4 weeks ago
Fort Meade, United States Global Enterprise Services, LLC Full timeDISA DES - Desktop Hardware Engineer GES is seeking a Tier III Desktop Hardware Engineer for the DISA DES program. Under general supervision, provides third-tier support to end-users for PC, server, mainframe applications and hardware. Handles problems that the first and second tier of help desk support is unable to resolve. May interact with network...
-
Desktop Engineer
3 days ago
Fort Meade, United States Global Enterprise Services, LLC Full timeDISA DES - Desktop Hardware Engineer GES is seeking a Tier III Desktop Hardware Engineer for the DISA DES program. Under general supervision, provides third-tier support to end-users for PC, server, mainframe applications and hardware. Handles problems that the first and second tier of help desk support is unable to resolve. May interact with network...
-
Field Service Engineer
2 weeks ago
Fort Worth, Texas, United States Abbott Full timeJob DescriptionPosition LocationThis is a remote position.Qualified candidates must current reside in, or near, Fort Worth, Texas.The OpportunityThe Field Service Engineer (FSE) will support Abbott Molecular sales growth by delivering a primary level of instrument field service needed to support customers, field sales, and the Technical Support Team. The FSE...
-
Network Engineer
4 weeks ago
Fort Meade, United States Cole Engineering Services Full timeJob Summary: Functions as hardware/software site lead of a multi-platform, multi-OS, multi-network environment. Essential Job Functions: Performs IT and network configuration support activities for military exercise planning, training, and execution related to live, virtual and constructive simulation systems and technologies. Plans and supports...
-
Field Service Engineer
1 week ago
Fort Walton Beach, United States Leonardo DRS Full timeJob ID:110092 The Leonardo DRS Airborne and Intelligence Systems business is a global leader and strategic partner committed to delivering world-class, full life-cycle defense and intelligence products that protect the security of our nation and our allies.From air combat training to state-of-the-art electronic warfare systems, our technology is deployed by...
-
Field Service Technician
1 week ago
Fort Meade, United States SAIC Full timeJob ID: 2406094 **Location**:FORT MEADE, MD, US **Date Posted**:2024-04-30 **Category**:Information Technology **Subcategory**:Site Support **Schedule**:Full-time **Shift**:Day Job **Travel**:Yes, 10 % of the Time **Minimum Clearance Required**:Secret **Clearance Level Must Be Able to Obtain**:None **Potential for Remote...
-
Network Engineer
4 weeks ago
Fort Meade, United States COLE ENGINEERING SERVICES INC Full timeJob DescriptionJob DescriptionJob Summary: Functions as hardware/software site lead of a multi-platform, multi-OS, multi-network environment.Essential Job Functions: Performs IT and network configuration support activities for military exercise planning, training, and execution related to live, virtual and constructive simulation systems and technologies....