Overnight Member Services Representative

2 months ago


Virginia Beach, United States Crunch Fitness Full time
Description

The Overnight Member Services Representative (OMSR) is the first and last interaction our members have at our facilities so they are the face of our operation The OMSR handles all preliminary guest questions and concerns and works to maintain a fun and supportive atmosphere for our members.

Position Requirements

Expectations
  • Greet all members & guests with a smile and wish them well as they exit the club
  • Check in all members and guests in accordance with company procedures
  • Facilitate any messages on club software at member check-in
  • Answer phones in courteous, helpful, professional manner
  • Communicate special events to members and guests
  • Maintain an atmosphere, which makes members feel welcome
  • Facilitate all member requests or forward to a manager
  • Always maintain professional disposition
  • Sell retail products
  • Schedule member services: tanning, hydro-massage, etc.
  • Facilitate payment of member services in accordance with company procedures
  • Know club facility, services, and schedules
  • Maintain a clean and organized work area
  • Assist in all projects as delegated by club management
  • Follow all policies and procedures in the Team Member Handbook
Requirements
  • Obtain or maintain a valid Child/Infant CPR Certification
  • Experience working with children
  • Certifications, as local/state laws require
Physical Requirements
  • Lift 10 lbs. on occasion
  • Stand, bend and squat with frequency
  • Climb and hang decorations when needed


Full-Time/Part-Time
Part-Time

Location
Chimney Hill 41

About the Organization
Fitness Ventures LLC is a development company, owning CRUNCH Fitness franchise locations and territories throughout the United States that are hugely successful and provide the communities they serve with all of the amenities of a much more expensive club-and a warm friendly environment that is hard to find in the majority of fitness clubs in North America.

The CRUNCH brand was established and opened the first CRUNCH location in NYC on June 11th,1989. Much has changed from those early days -but the one thing that has remained in tact is the mission that CRUNCH established from early on. At the core of creating the right atmosphere is our No Judgments Philosophy.

This position is currently accepting applications.

  • Virginia Beach, Virginia, United States Crunch Fitness Full time

    Job Title: Overnight Member Services RepresentativeAt Crunch Fitness, we're committed to providing a welcoming and supportive atmosphere for our members. As an Overnight Member Services Representative, you'll be the face of our operation, handling all preliminary guest questions and concerns.Key Responsibilities:Greet members and guests with a smile and...


  • Virginia Beach, Virginia, United States Crunch Fitness Full time

    Job Title: Overnight Member Services RepresentativeAt Crunch Fitness, we're committed to providing a welcoming and supportive atmosphere for our members. As an Overnight Member Services Representative, you'll be the face of our operation, handling all preliminary guest questions and concerns.Key Responsibilities:Greet members and guests with a smile and...


  • Huntington Beach, California, United States Planet Fitness Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Overnight Member Services Representative to join our team at Planet Fitness. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members and guests, ensuring a positive and welcoming experience in our Judgement Free Zone.Key...


  • Virginia Beach, Virginia, United States Crunch Fitness Full time

    Job SummaryThe Overnight Member Services Representative is the face of our operation, providing exceptional customer service to our members and guests. This role requires a warm and welcoming demeanor, with a focus on creating a fun and supportive atmosphere in our facilities.Key ResponsibilitiesGreet all members and guests with a smile and ensure a positive...


  • Virginia Beach, Virginia, United States Lafayette Federal Credit Union Full time

    About the Role:The Member Service Representative is a key position at Lafayette Federal Credit Union, where you will play a vital role in providing exceptional customer service to our members. As a Member Service Representative, you will be responsible for processing transactions, answering member inquiries, and promoting Credit Union products and services....


  • Huntington Beach, United States Planet Fitness Full time

    *In order to be considered as a candidate for this position, it is required you complete the 2nd step application. Upon clicking "Submit Application", you will be directed to this 2nd step"*Job SummaryEssential Duties and ResponsibilitiesGreet members, prospective members and guests, providing exceptional customer service. Respond to member questions and...


  • Virginia Beach, Virginia, United States Crunch Fitness Full time

    Job SummaryThe Overnight Member Services Representative is the face of our operation, providing exceptional customer service and ensuring a welcoming atmosphere for our members.Key ResponsibilitiesMember Check-in and Check-out: Greet members and guests with a smile, check them in and out, and facilitate any messages on our club software.Phone and...


  • Virginia Beach, Virginia, United States Crunch Fitness Full time

    Job SummaryThe Overnight Member Services Representative is the face of our operation, providing exceptional customer service and ensuring a welcoming atmosphere for our members. This role requires a high level of professionalism, attention to detail, and ability to multitask in a fast-paced environment.Key ResponsibilitiesMember Check-in and Check-out: Greet...


  • Virginia Beach, Virginia, United States Navy Federal Credit Union Full time

    Job SummaryAs a Member Service Representative at Navy Federal Credit Union, you will play a vital role in providing exceptional service to our members. Your primary responsibility will be to assist members with their financial needs, including answering questions, resolving issues, and providing guidance on our products and services.Key...


  • Virginia Beach, United States Crunch Fitness Full time

    Description The Member Services Representative (MSR) is the first and last interaction our members have at our facilities so they are the face of our operation! The MSR handles all preliminary guest questions and concerns and works to maintain a fun and supportive atmosphere for our members. Position RequirementsExpectations Greet all members & guests with...


  • Long Beach, California, United States 24 Hour Fitness Full time

    Job SummaryThe Sales and Service Overnight (SSO) is a critical member of the Club Operations team, responsible for creating a welcoming, informative, and enjoyable experience for members and guests. Working a dedicated overnight shift, the SSO plays a key role in upholding the 24 Hour Fitness Service Commitments, starting with a clean, friendly, and...


  • Virginia Beach, United States Commonwealth of Virginia Full time

    Job Duties Serve Virginia’s veterans, their dependents and family members by ensuring they receive the benefits, support, quality care, and recognition they have earned through their service and sacrifice. To advocate for and assist veterans and their dependents in the preparation, presentation, and prosecution of all lawful and ethical veterans claims...


  • Long Beach, California, United States 24 Hour Fitness Full time

    Job Summary:The Sales and Service Overnight team member is a key member of the Club Operations team, responsible for creating a welcoming, informative, and enjoyable experience for members and guests. Working a dedicated overnight shift, this role plays a critical role in upholding the 24 Hour Fitness Service Commitments, starting with a Clean, Friendly,...


  • Virginia Beach, Virginia, United States Planet Fitness Full time

    Job SummaryAs a Member Services Representative Front Desk, you will be the face of Planet Fitness, providing exceptional customer service and ensuring a positive experience for our members. This role is perfect for individuals who are passionate about fitness, customer service, and teamwork.Key ResponsibilitiesProvide exceptional customer service to members...


  • Virginia Beach, United States Navy Federal Credit Union Full time

    Overview To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision....


  • Virginia Beach, Virginia, United States Crunch Fitness Full time

    Job SummaryThe Overnight Janitorial Specialist plays a vital role in maintaining the cleanliness and organization of our club facilities. This position requires a detail-oriented individual who can work independently and as part of a team to ensure a safe and sanitary environment for our members.Key ResponsibilitiesMaintain the interior and exterior of the...


  • Huntington Beach, California, United States The Kimpton Hotel & Restaurant Group, LLC Full time

    Our MissionWe believe that genuine connections between people make a positive impact on their lives. At The Kimpton Hotel & Restaurant Group, LLC, we strive to create a welcoming environment where our guests feel valued and cared for.What We're Looking ForWe're seeking a dedicated and compassionate Overnight Guest Service Agent to join our team. As a key...


  • Virginia, Minnesota, United States Residential Services, Inc. Full time

    Job Title: Awake Overnight Direct Support ProfessionalWe are seeking a compassionate and reliable individual to join our team as an Awake Overnight Direct Support Professional. As a member of our team, you will play a vital role in supporting individuals with disabilities and mental illness to live their best lives.About the Role:This is a full-time...


  • Virginia Beach, United States DBS Staffing Services, Inc. Full time

    Are you passionate about providing top-notch customer service and eager to make a difference every day? DBS Staffing Services, Inc. is currently seeking is seeking for a dynamic and customer-oriented Customer Service Representative to be the main point of contact for our client. As a family-owned staffing company, DBS is dedicated to connecting talented...


  • Virginia Beach, Virginia, United States Santco Marketing Services Full time

    We are seeking a motivated individual to help us expand our US operations. As a Financial Services Representative, you will play a key role in promoting our unique savings plans to potential customers. No prior experience is necessary, as we provide comprehensive training to qualified candidates. Ideal candidates are outgoing and able to work independently....