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Customer Service Rep
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Customer Service Rep
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Customer Service Rep
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Benefits Customer Care Rep
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Client Services Rep
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Client Services Rep
1 week ago
New Brunswick, United States Aspyre Agency Full time**This position is fully on-site at our East Brunswick office. Local candidates encouraged to apply.** Aspyre Agency is a local marketing and sales firm who is rapidly growing with new clients! With being a part of our customer service team, you would be working on promoting client’s new products and services. The Entry Level Client Services Rep will...
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Customer Service Rep
2 months ago
Customer Service Rep Department: Sales Employment Type: Full Time Location: New York Description We are seeking a dedicated and enthusiastic Customer Service Representative for our client. In this role, you will be the first point of contact for our customers, providing exceptional service and support to ensure a positive experience. If you are a problem-solver with excellent communication skills and a passion for helping others, we would love to hear from you. Key Responsibilities Respond to customer inquiries via phone, email, and chat in a timely and professional manner Resolve customer issues and complaints efficiently and effectively Provide accurate product and service information to customers Process orders, returns, and exchanges accurately Maintain and update customer records with current account information Identify and escalate priority issues to the appropriate team or supervisor Follow up on customer interactions to ensure resolution and satisfaction Collaborate with team members to improve overall customer service and experience Stay informed about product knowledge and company policies to provide accurate information Skills, Knowledge and Experience High school diploma or equivalent; college degree preferred Proven customer support experience or experience as a client service representative Strong phone contact handling skills and active listening abilities Familiarity with CRM systems and practices Excellent communication and presentation skills Customer-oriented with the ability to adapt/respond to different types of characters Ability to multi-task, prioritize, and manage time effectively Problem-solving skills and a keen attention to detail Ability to work independently and as part of a team Permanently WFH opportunity Competitive salary and benefits package Opportunities for professional growth and development Flexible work hours Comprehensive training program Work from the comfort of your own home