Customer Service Associate

4 weeks ago

Bellevue, United States Russell Tobin Full time



What are we looking for in our Customer Service Associate?

Russell Tobin and Associates/Pride Global is currently seeking Customer Service Associate in Bellevue, WA 98004 (On-site).

Apply now, for immediate consideration

Title: Customer Service Associate

Pay Rate: $18/hour. to 19.84/hour. on W2. (DOE)

Work Location: Bellevue, WA 98004

Schedule: M-F fully onsite – 7-3 or 8-4 schedule

Duration: Till Sep 23, 2024 (with possible extension)

Job Details

  • The ideal will demonstrate the ability to work independently with the utmost of professionalism, integrity, and dependability.
  • S/he will be confident and organized and will know when and how to reach out for assistance.
  • An has a bias for action and is strongly self-motivated not only to take great care of our customers, but also to proactively identify systemic issues that need to be resolved to prevent future customer concerns (don’t pass the buck when it comes to customer issues).
  • Finally, and is supremely internet savvy and has high technical aptitude when it comes to online tools and research.

Basic Qualifications

  • Confidence in working with upper-level management on a regular basis.
  • Ability to communicate professionally – with maturity and self-confidence.
  • Over-achiever success in customer obsession, learning fast, problem solving, and collaboration/teamwork.
  • Strong familiarity with online shopping and research.
  • Ability to successfully complete pre-employment assessment and criminal background check.
  • Excellent computer skills; strong familiarity with Microsoft Office, email, chat, and the Internet.
  • High School Diploma or equivalent.

Preferred Qualifications

  • College degree.
  • 1+ years' experience as a customer service professional (Face to face interaction and/or call center experience preferred).

ABOUT US:

Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies.

As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

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Rate/Salary: Pay Rate: $18/hour. to 19.84/hour. on W2. (DOE)

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