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Customer Service Associate
4 weeks ago
Description:
The ideal candidate will demonstrate the ability to work independently with the utmost of professionalism integrity and dependability. The candidate will be confident and organized and will know when and how to reach out for assistance. The candidate has a bias for action and is strongly self-motivated not only to take great care of our customers but also to proactively identify systemic issues that need to be resolved to prevent future customer concerns other candidates don't pass the buck when it comes to customer issues. Finally a candidate is supremely internet savvy and has high technical aptitude when it comes to online tools and research.
Basic Qualifications
• Confidence in working with upper level management on a regular basis
• Ability to communicate professionally - with maturity and self confidence
• Over-achiever success in customer obsession learning fast problem solving and collaboration/teamwork
• Strong familiarity with online shopping and research
• Ability to successfully complete pre-employment assessment and criminal background check
• Excellent computer skills strong familiarity with Microsoft Office email chat and the Internet
• High School Diploma or equivalent
Preferred Qualifications
• College degree
• 1 years' experience as a customer service professional Face to face interaction and/or call center experience preferred
Skills:
customer service, outlook, call center, construction, property management, surface work, vendor management, salesforce.com, asana
Top Skills Details:
customer service,outlook,call center
Additional Skills & Qualifications:
Must Have:
1) Motivated, ready to learn
2) Proficient in outlook
3) proficient in written and verbal communication
Nice to Have:
Experience in property management, construction, surface work, or vendor management experience would be a bonus
Pay Rate:
$17.71
Experience Level:
Entry Level
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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