Customer Relations Support Associate
3 weeks ago
Job Details
Level: Entry
Job Location: Lewisville, TX - Lewisville, TX
Position Type: Full Time
Education Level: High School
Salary Range: Undisclosed
Travel Percentage: Negligible
Job Shift: Office
Job Category: Customer Service
Description
As the Customer Relations Support associate you will assist internal teams by processing incoming orders, conducting job ticket audits, routing process non-conformances and drafting credit memo requests. As the Customer Relations Support Associate you will also support the CRS team with data entry tasks, as needed, and additional duties, as required.
Essential Duties and Responsibilities:
* Process incoming orders within the ERP system (Radius and additional supporting systems as required) in a timely and accurate fashion for production, inventory release and outside purchases.* Build and maintain strong and effective internal relationships* Coordinate with internal departments to meet the customers needs.* Conduct job ticket audits for compliance to documented processes and procedures.* Route process non-conformances (PNC) within the Intelex system; ensure all required information and documentation resides in the PNC, assign owner for investigation, and close out upon completion.* Draft credit memo requests resulting from a process non-conformance (PNC) and route to the Plant Manager for approval.* Job duties listed are subject to change at the supervisors discretion and included but are not limited to the above list.
Qualifications
Requirements:
Education and Experience:
* High School diploma or equivalent* Administrative or office skills
Job Knowledge, Skills, and Abilities:
* Above average competency level on computer and software compatible with job responsibilities; MS Office products, CRM tools, etc.* Ability to manage time effectively* Strong written and verbal communication skills* Organized and detailed with strong ability to multi-task and prioritize to ensure deadlines are met* Able to work in a fast-paced environment with changing requirements* Proactive thinker who can demonstrate clear initiative and ability to work independently
Supervisory Responsibilities:
* None
Training Requirements:
* Willing to attend required training courses or sessions related to the job as assigned.
Travel Requirements:
* May include occasional travel to customer facilities or off-site seminars and training.
Physical Demands:
* Sitting, standing, and repetitive tasks of working at a computer.* Some light office lifting (max 25 lbs) is required.* Pass a pre-employment drug test and subject to random drug screening.
Work Environment:
* Primary work environment is an office.* Exposure to dust and noise in the production environment.* Warehouse environment temperatures may be influenced by outside temperatures.
Personal Protective Equipment:
* Safety glasses and closed toed shoes are highly recommended while in the production area.
Fortis Solutions Group is committed to a diverse and inclusive workplace. We are an equal opportunity employer and therefore, do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
#support #clerical #administrative #customerservice #dataentry #frontoffice
#J-18808-Ljbffr
-
Customer Associate/Driver
3 weeks ago
Lewisville, United States Ewing Outdoor Supply Full timeWe are looking for a Customer Service Associate/ Delivery Driver to provide excellent customer service for our business and distribute products promptly to our customers. You will represent our company in a professional and cost-effective manner to increase our profitability and customer satisfaction. Candidates with strong communication skills who can make...
-
Desktop Support Technician
2 days ago
Lewisville, United States HCL Technologies Limited - Business Services Full timeLooking out for a Desktop Support Technician at Lewisville, TXFulltime onsite roleBackgroundAs a member of the End User Support team, the candidate will provide high quality support with very good customer service, technical expertise and timeliness. This position has frequent contact with end users, peers and managers primarily face to face as deskside...
-
Customer Associate/Driver
3 weeks ago
Lewisville, Texas, United States Ewing Outdoor Supply Full timeWe are looking for a Customer Service Associate/ Delivery Driver to provide excellent customer service for our business and distribute products promptly to our customers. You will represent our company in a professional and cost-effective manner to increase our profitability and customer satisfaction. Candidates with strong communication skills who can make...
-
Production/Customer Service Associate
3 weeks ago
Lewisville, United States Locker Room Sportswear, Inc. Full timeJob DescriptionJob DescriptionOperates Heat Press putting Transfers on T-Shirts, Shorts, Sports Apparel. May require standing for long periods of time.Customer Service Duties to include, answering phones, greeting customers coming into store, group fittings of apparel for students, teams etc.,Must be computer literate which requires using email, looking up...
-
Sales Associate- Final Control
1 week ago
Lewisville, United States Vinsonprocess Full time**Sales Associate- Final Control** LOCATION Lewisville, TX SCHEDULE Full-Time POSTED DATE Oct 28, 2021 Vinson Process Controls, a leading provider of process control and reliability monitoring automation systems, is offering an opportunity for an Sales Associate. This position will be based out of our Lewisville, TX location. Vinson Process Controls is the...
-
Customer Service Coordinator
2 days ago
Lewisville, United States CornerStone Staffing Full timeJob DescriptionJob DescriptionAre you PASSIONATE about helping others? Are you looking to get your foot in the door with a growing company & seeking a transition into a Customer Service Position with first shift hours?! Room for growth and advancement!! Come work for a company that promotes only from within! Title: Customer Service CoordinatorLocation:...
-
Wires & Official Checks Associate
6 days ago
Lewisville, United States Ally Financial, Inc. Full timeAlly and Your Career. Ally Financial only succeeds when its people do - and that's more than some cliche people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams and causes that a Official, Associate, Financial, Program, Customer, Support, Retail, Banking
-
Sales Associate
1 week ago
Lewisville, United States BT Dealz Full timeBenefits: Upbeat Environment Competitive salary Training & development Job Summary We are seeking a friendly and service-oriented Sales Associate to join our team! As a Sales Associate, you will assist customers with their shopping needs and ensure an awesome shopping experience. Responsibilities will include working the register, stocking shelves, and...
-
Sales Associate
2 weeks ago
Lewisville, United States BT Dealz Full timeJob DescriptionJob DescriptionJob SummaryWe are seeking a friendly and service-oriented Sales Associate to join our team! As a Sales Associate, you will assist customers with their shopping needs and ensure an awesome shopping experience. Responsibilities will include working the register, stocking shelves, and maintaining the store’s appearance. The ideal...
-
Sales Associate
2 weeks ago
Lewisville, United States BT Dealz Full timeJob DescriptionJob DescriptionBenefits:Upbeat EnvironmentCompetitive salaryTraining & developmentJob SummaryWe are seeking a friendly and service-oriented Sales Associate to join our team! As a Sales Associate, you will assist customers with their shopping needs and ensure an awesome shopping experience. Responsibilities will include working the register,...
-
Sales Associate
2 weeks ago
Lewisville, United States BT Dealz Full timeJob DescriptionJob DescriptionBenefits:Competitive salaryFlexible scheduleTraining & developmentJob SummaryWe are seeking a friendly and service-oriented Sales Associate to join our team! As a Sales Associate, you will assist customers with their shopping needs and ensure an awesome shopping experience. Responsibilities will include working the register,...
-
Customer Service Specialist
3 weeks ago
Lewisville, United States Global Channel Management Full timeAbout the job Customer Service Specialist Customer Service Specialist II needs 2 years experience Customer Service Specialist II requires: Customer service Jacksonville, FL /Lewisville, TX MS Office Customer care, support Customer Service Specialist II duties: Answers inbound customer service calls and provides entry-level troubleshooting and resolution to...
-
Yard Associate
1 week ago
Lewisville, United States SiteOne Services Full timeSiteOne - 521 Huffines Blvd [General Laborer] As a Yard Associate at SiteOne, you'll: Unload product from incoming trucks; Load products into outbound vehicles, both for the customer and the company; Replenish or move product at the branch as directed; Assist customers with product selection and provide additional support when needed; Perform other duties as...
-
Customer Master Data Administrator Lead
3 weeks ago
Lewisville, United States Heidelberg Materials US, Inc. Full timeAutoReqId: 19479BR Pay Class: Salaried Non-Exempt Minimum Pay Rate: $59,400.00 Maximum Pay Rate: $74,992.50 Department: Finance Line of Business: Corporate Administration (SSC, IT, Employee Services, Etc.) Position Type: Full-Time Job Posting: Customer Master Data Administrator Lead Invoice-to-Cash (Hybrid) Heidelberg Materials is seeking a qualified...
-
People Support Specialist
5 days ago
Lewisville, United States Waste Management , Inc. Full time** People Support Specialist - Employee Data Management** **** New Equal Opportunity Employer: Minority/Female/Disability/Veteran WM, a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM...
-
Warehouse Associate
3 days ago
Lewisville, United States FERGUSON Full timeFerguson - JobID: R-111718 [Material Handler / Freight Handler] As a Warehouse Associate at Ferguson, you'll: Safely operate a stand-up forklift to pull and prepare outbound customer orders; Build, wrap, sort, and transport pallets and packages; Use technology like RF devices to sort, scan, and prepare orders; Accurately and timely receive, verify, stage and...
-
Senior Retail Sales Associate
2 weeks ago
Lewisville, United States PRO IMAGE SPORTS #648 Full timeJob DescriptionJob DescriptionDo you love professional and NCAA sports teams? More importantly are you a people person? Can you facilitate sales of licensed sports products to other sports fans?We are seeking a PART TIME or FULL TIME(30 Hours per week) Keyholder with the potential to progress to Assistant Manager!We work from a regular weekly schedule but...
-
Lewisville, United States Overhead Door Full timeResponsibilities Responsible for a high volume of cash applications including any related research and associated internal/external contact. Reconcile payment remittance advice to the payment and funds received at the bank daily in a timely and accurate fashion. Ability to multi-task effectively while upholding deadlines set-forth. Update JDE and Oracle...
-
Business Marketing Associate
2 weeks ago
Lewisville, United States Emergency Plumbing Service Full timeJob DescriptionJob DescriptionA Large Commercial Services Company is hiring a Business Marketing Associate for our growing Marketing team. This is a dynamic, fast-paced environment. The right fit for the job will be able to multi-task, have great communication skills, is computer savvy, have exemplary customer service skills and is organized, disciplined and...
-
Business Marketing Associate
2 days ago
Lewisville, United States Emergency Plumbing Service LLC Full timeJob Description Job Description A Large Commercial Services Company is hiring a Business Marketing Associate for our growing Marketing team. This is a dynamic, fast-paced environment. The right fit for the job will be able to multi-task, have great communication skills, is computer savvy, have exemplary customer service skills and is organized, disciplined...