Guest Service Aide
7 days ago
Job Number24199542
Job CategoryRooms & Guest Services Operations
LocationSan Francisco Marriott Marquis, 780 Mission Street, San Francisco, California, United States, 94103VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
POSITION SUMMARY
Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors.
Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
The pay range for this position is $22.97 to $23.25 per hour and offers health care benefits, retirement benefits, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of Wonderful Hospitality. Always. by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name thats synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if youre happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brands namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where youll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. Thats The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.-
Guest Service Aide
7 days ago
San Francisco, United States Marriott Full timeMarriott Hotels - JobID: EFEA412C40E226C7314E738A9CCF8834 [Front Desk Agent / Concierge] As a Guest Service Aide at Marriott Hotels, you'll: Assist guests with check-in and check-out procedures; Provide exceptional customer service by addressing guest inquiries and concerns promptly; Maintain cleanliness and organization of lobby and common areas; Coordinate...
-
Guest Service Aide
1 month ago
San Francisco, United States Marriott Full timeAdditional Information Full-Time, Overnight Shift, Bell Attendant, Pay: $29.66/hour, Evening Shift Job Number 24155139 Job Category Rooms & Guest Services Operations Location JW Marriott San Francisco Union Square, 515 Mason Street, San Francisco, California, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management...
-
Guest Services Specialist
3 weeks ago
San Francisco, United States Community Forward SF Full timeJob Title: Guest Services Specialist Location: A Woman’s Place Drop-In Center, 211 13th St. Reports to: Assistant Manager Status: Non-exempt, Union Hourly Wage: $23.00/hour Hours: 3pm-11pm Community Forward SF is a collection of vital programs that ensures our neighbors experiencing homelessness have effective services designed for their unique needs....
-
Guest Services Specialist
3 weeks ago
San Francisco, United States Community Forward SF Full timeJob Title: Guest Services SpecialistLocation: A Woman's Place Drop-In Center, 211 13th St. Reports to: Assistant ManagerStatus: Non-exempt, UnionHourly Wage: $23.00/hourHours: 3pm-11pmCommunity Forward SF is a collection of vital programs that ensures our neighbors experiencing homelessness have effective services designed for their unique needs. Whether one...
-
Guest Services Specialist
3 weeks ago
San Francisco, United States Community Forward SF Full timeJob Title: Guest Services Specialist Location: A Woman's Place Drop-In Center, 211 13th St. Reports to: Assistant Manager Status: Non-exempt, Union Hourly Wage: $23.00/hour Hours: 3pm-11pm Community Forward SF is a collection of vital programs that ensures our neighbors experiencing homelessness have effective services designed for their unique needs....
-
Guest Services Assistant-TE
3 months ago
San Francisco, United States St Anthony Foundation Full timeSalary Range $21.00/hr Workdays Wednesday-Sunday Work Hours 6:00 am-2:30 pm PLEASE READ BEFORE APPLYING FOR THIS JOB. You are about to apply for a Transitional Employment position. This means that the job is temporary and fills an immediate need within St. Anthony Foundation. This position pays a livable wage plus benefits, includes PAID on-the-job training...
-
Guest Services Representative
3 months ago
San Francisco, United States Omni Hotels Full timeLocation: San Francisco Hotel Amidst the breathtaking views that can be found in any corner of the city, San Francisco has something for everyone. You will find a vibrant culture full of art, historical landmarks, museums, world-class restaurants (including a few gourmet food trucks), music festivals, community fairs and championship-caliber sports teams....
-
Guest Service Agent
3 weeks ago
San Francisco, United States Sonesta International Hotels Full timeJob Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and supporting the Operations Manager. The GSA serves as the point person with regard to the Front Desk technology systems and...
-
Guest Services Associate
1 month ago
San Francisco, California, United States Travel + Leisure Co. Full timeDelivering Exceptional Guest ExperiencesWe're seeking a skilled Guest Services Associate to join our team at Travel + Leisure Co. As a key member of our resort staff, you'll be responsible for providing warm welcomes, exceptional service, and memorable experiences for our guests.Key Responsibilities:Extend hospitality with heart, ensuring every guest feels...
-
Guest Services Manager
4 weeks ago
San Francisco, California, United States Young Life Full timeAbout the RoleWe are seeking a highly skilled and spiritually mature individual to serve as our Guest Services Manager II. This is a key leadership position that oversees all aspects of our Guest Services department, including staffing, hosting, program support, and more.Key Responsibilities Provide spiritual guidance and support to staff, fostering a...
-
Guest Service Representative
5 months ago
San Francisco, United States Sonesta International Hotels Full timeJob Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point person with regard to the Front Desk technology systems...
-
Guest Service Representative
6 months ago
San Francisco, United States Marriott International Inc Full timeJob DescriptionPOSITION SUMMARY Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency....
-
Guest Service Representative
1 month ago
San Francisco, United States Marriott International Inc Full timeAdditional InformationPay: $32.06/hour Job Number24170017 Job CategoryRooms & Guest Services Operations LocationW San Francisco, 181 3rd Street, San Francisco, California, United States, 94103VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Organize, confirm, process, and conduct all guest check-ins/check-outs,...
-
Guest Service Representative
1 month ago
San Francisco, United States Marriott International Inc Full timeJob DescriptionPOSITION SUMMARY Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency....
-
Housekeeping Aide
6 months ago
San Francisco, United States Marriott Hotels & Resorts Full timeRespond promptly to requests from guests and other departments. Identify and report preventative or other maintenance issues in public areas or guest rooms. Post caution signs. Contact other departments directly for urgent repairs. Deliver guest requ Housekeeping, Aide, Hotel, Benefits
-
Guest Service Support Expert
7 months ago
San Francisco, United States Marriott Hotels & Resorts Full timeOur jobs arent just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Support Experts Guest Service, Support, Expert, Guest, Service, Technology, Hotel
-
Guest Service Team Member
2 months ago
San Francisco, United States Wingstop Full timeWingstop - 90 Charter Oak Ave - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with Guests by...
-
Housekeeping Aide
2 weeks ago
San Francisco, United States Kimpton Alton Hotel Full timeYou belong at the Kimpton Alton! Tucked in San Franciscos most iconic neighborhood, the newly renovated Kimpton Alton Fishermans Wharf, is equal parts hip and relaxing. Chic, spacious rooms feature views of the famous San Francisco Bay and Downtown. Daily complimentary coffee + tea & daily complimentary social hour (including beer & wine). Unique shopping...
-
Guest Services Manager II
4 weeks ago
San Francisco, United States Young Life Full timeAll camps share a common purpose: creating an environment where Young Life staff bring Christ to life by creatively presenting the complete gospel of Jesus Christ. Speaking clearly from the Scriptures, camp speakers introduce kids to the person of Christ, the nature of humanity, the work of Christ on the cross, the hope of the resurrection and the...
-
Guest Service Agent
4 months ago
San Francisco, United States The Jay Company Full timeAbout Us: The Jay, Autograph Collection is where new-age San Franciscans gather, find inspiration, and celebrate our city. With a quiet but blossoming and vibrant location in the heart of the Embarcadero and adjacent to Jackson Square, The Jay, completely renovated, is an ode to classic San Francisco; peppered with bits of nostalgia, but led mostly by its...