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Collections Manager

2 months ago


West Hartford, United States Creative Financial Staffing Full time

Collections Manager

Job Summary:

As the Collections Manager, you will be responsible for overseeing the companys collections process, ensuring the timely recovery of payments from clients while maintaining positive customer relationships. You will lead a team of collections specialists, set strategic goals, and work closely with the finance department to ensure accurate and efficient collection processes.

Benefits:
The Collections Manager will have their own office
The company is stable and in growth mode
Eligible for a yearly bonus depending on company performance - Obtained 6 years in a row
Our client offers a flexible schedule and out of the office work flexibility when needed

Key Responsibilities for the Collections Manager:

  • Manage and lead the collections team to meet or exceed monthly collection targets.
  • Develop and implement effective collection strategies and processes.
  • Monitor the accounts receivable aging report and prioritize collection efforts accordingly.
  • Negotiate payment plans with clients and handle escalated collection issues.
  • Collaborate with the finance and accounting teams to reconcile accounts and resolve discrepancies.
  • Provide regular reports on collection activities, progress, and outstanding issues to senior management.
  • Ensure compliance with all relevant laws and regulations regarding debt collection.
  • Train, mentor, and develop the collections team to improve performance and effectiveness.

Qualifications for the Collections Manager:

  • Bachelors degree in Finance, Accounting, Business Administration, or a related field.
  • Proven experience as a Collections Manager or similar role, with a track record of successful collections.
  • Strong leadership skills with the ability to manage and motivate a team.