Current jobs related to Floating Customer Service Representative - San Jose - Shea Properties
-
Customer Service Representative
3 weeks ago
San Antonio, United States Customer Service Representative Full timeSeeking aCustomer Service Representative for a direct hire opportunity in San Antonio, TX for our client a Global Logistics Company that offers sophisticated logistical solutions backed by the world's largest global logistics network. Essential Duties and Responsibilities: Entering Shipment Orders intoproprietary Transportation Management System. Check...
-
Customer Service Representative
4 days ago
San Jose, United States AZAZIE INC Full timeAbout Us: AZAZIE stands as the leading direct-to-consumer (DTC) e-retailer, providing an array of bridal gowns, bridesmaid dresses, evening wear, and accessories. Designed in Los Angeles, AZAZIE disrupts the traditional wedding industry by presenting made-to-order gowns at an affordable price point. The brand is dedicated to promoting body-positive fashion,...
-
Customer Service Representative
5 days ago
San Jose, United States Azazie, Inc. Full timeAbout Us:AZAZIE stands as the leading direct-to-consumer (DTC) e-retailer, providing an array of bridal gowns, bridesmaid dresses, evening wear, and accessories. Designed in Los Angeles, AZAZIE disrupts the traditional wedding industry by presenting made-to-order gowns at an affordable price point. The brand is dedicated to promoting body-positive fashion,...
-
Customer Service Representative
2 days ago
San Jose, United States Azazie, Inc. Full timeAbout Us:AZAZIE stands as the leading direct-to-consumer (DTC) e-retailer, providing an array of bridal gowns, bridesmaid dresses, evening wear, and accessories. Designed in Los Angeles, AZAZIE disrupts the traditional wedding industry by presenting made-to-order gowns at an affordable price point. The brand is dedicated to promoting body-positive fashion,...
-
Customer Service Representative
6 days ago
San Jose, United States Azazie, Inc. Full timeAbout Us:AZAZIE stands as the leading direct-to-consumer (DTC) e-retailer, providing an array of bridal gowns, bridesmaid dresses, evening wear, and accessories. Designed in Los Angeles, AZAZIE disrupts the traditional wedding industry by presenting made-to-order gowns at an affordable price point. The brand is dedicated to promoting body-positive fashion,...
-
Customer Service Representative
1 day ago
San Jose, United States Azazie, Inc. Full timeAbout Us:AZAZIE stands as the leading direct-to-consumer (DTC) e-retailer, providing an array of bridal gowns, bridesmaid dresses, evening wear, and accessories. Designed in Los Angeles, AZAZIE disrupts the traditional wedding industry by presenting made-to-order gowns at an affordable price point. The brand is dedicated to promoting body-positive fashion,...
-
Customer Service Representative
2 hours ago
San Jose, United States AZAZIE INC Full timeAbout Us: AZAZIE stands as the leading direct-to-consumer (DTC) e-retailer, providing an array of bridal gowns, bridesmaid dresses, evening wear, and accessories. Designed in Los Angeles, AZAZIE disrupts the traditional wedding industry by presenting made-to-order gowns at an affordable price point. The brand is dedicated to promoting body-positive fashion,...
-
Customer Service Representative
3 months ago
San Jose, United States Telephonics Full timeThe individual in this position is responsible for maintaining a positive relationship between TTM Technologies and its customers. The Customer Service Representative will build strategic customer relationships by means of proactive interaction to me Customer Service Representative, Customer Service, Representative, Retail
-
Customer Service Representative
2 months ago
San Jose, United States Pool Full timeThe Customer Service Representative (CSR) empowers our customers to build, manage and grow successful landscape businesses, by generously sharing product knowledge, providing recommendations that will improve their bottom line, demonstrating exceptio Customer Service Representative, Customer Service, Representative, Sales, Business Partner, Retail
-
Customer Service Representative
1 month ago
San Jose, United States Medical Professionals Full timeWe are looking for an upbeat, dynamic, and friendly Customer Service Representative to join us. This rewarding position will maximize your strengths and skills while helping others live healthier, longer lives. This position is a great opportunity fo Customer Service Representative, Customer Service, Representative, Retail, Staffing
-
Customer Service Representative
1 month ago
San Jose, California, United States PrideStaff Full timeCustomer Service Representative Shift/Hours: Monday - Friday, First Shift 8:00 am-5:00 pmPay Rate: $23-$30 per hourLocation: San Jose, CAExperience: 6+ months of Customer Service experience We are excited to share a new opportunity We are currently in need of an experienced Customer Service Representative / Customer Support Associate for a bona fide top...
-
Customer Service Representative
1 day ago
San Jose, California, United States Domino's Franchise Full timeJob OverviewWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Domino's Franchise. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our customers.Key ResponsibilitiesProvide excellent customer service through...
-
Customer Service Representative
3 months ago
San Jose, United States Bellowsservice Full time**Customer Service Representative** * San Jose, CA * Full-Time * Administration * Customer Service Representative Bellows Plumbing, Heating, & Air is looking for a highly motivated, enthusiastic Customer Service Representative (CSR). Primary responsibilities include answering the phone, booking service calls, and making follow up calls to customers. CSR...
-
Customer Service Representative
1 month ago
San Jose, United States Pakio, Inc Full timeJob DescriptionJob DescriptionWelcome to a world where every interaction matters, and every customer is valued, and every employee is appreciated. Pakio is a holding company that has expanded into offerings in customer acquisitions, and sales and management providing cutting-edge business solutions for our clients. Your efforts will directly impact the...
-
Customer Service Representative
3 months ago
San Jose, United States Pakio, Inc Full timeJob DescriptionJob DescriptionWelcome to a world where every interaction matters, and every customer is valued, and every employee is appreciated. Pakio is a holding company that has expanded into offerings in customer acquisitions, and sales and management providing cutting-edge business solutions for our clients. Your efforts will directly impact the...
-
Customer Service Representative
6 days ago
San Jose, California, United States Enterprise Holdings Full timeJob SummaryEnterprise Holdings is seeking a highly skilled and customer-focused Customer Service Representative to join our team at the San Jose Airport location. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring a seamless rental car return experience.Key ResponsibilitiesGreet and Assist...
-
Customer Service Representative
1 week ago
San Jose, California, United States Bay Stone Depot Full timeJoin Our Team at Bay Stone DepotWe are in search of a committed and customer-focused Customer Service Representative to become a vital part of our organization. In this role, you will be instrumental in assisting clients with their kitchen and bath renovation projects. Your duties will encompass managing orders, arranging product displays, and delivering...
-
Customer Service Representative
5 days ago
San Jose, United States Floral Image Full timeJob Title: Customer Service Representative Position Type: 1099 Contract Salary: $8 per refresh + commission on every unit upsold Dept/ Location: Customer Service, San Jose CA Reports to: Territory Sales Consultant Core Focus Floral Image North America, a leading service provider of lifelike flower arrangements and plant displays, seeks a highly motivated...
-
Customer Service Representative
3 weeks ago
San Jose, United States Floral Image Full timeJob Title: Customer Service RepresentativePosition Type: 1099 Contract Salary: $8 per refresh + commission on every unit upsoldDept/ Location: Customer Service, San Jose CAReports to: Territory Sales ConsultantCore Focus Floral Image North America, a leading service provider of lifelike flower arrangements and plant displays, seeks a highly motivated and...
-
B2B Customer Service Representative
2 weeks ago
San Jose, United States TM Management Group Full time $43,000 - $53,000Job DescriptionJob DescriptionRather than being an all-service interactive marketing firm that doesn't have a specialty, we offer a dedicated suite of services done with exceptionally high standards. We focus on all industries in telecommunications, and our B2B Customer Service Representative team has enhanced knowledge of what works when representing a...
Floating Customer Service Representative
1 month ago
Shea Properties – Find Awesome.
Shea Properties is always looking for talented people who are interested in beginning or continuing their careers in real estate. With a portfolio that includes 10,000 apartment units and 6 million square feet of commercial space in California, Colorado and Washington—and an amazing pipeline of future projects—Shea Properties can help you find your awesome. Our associates love the collaborative, supportive, family-friendly work environment. Our leadership team encourages input at all levels and embodies Shea’s Core Values of Honesty and Integrity, Respect for Others, Teamwork and Competitive Spirit.
Description
The Floating Customer Service Representative coordinates and facilitates customer service requests, provides back up to team members, and completes special projects as directed by management staff.
The Pay range for this position is $22.85 - $25.03/hour. The Floating Customer Service Representative is also eligible to participate in the Office Sales Bonus, Club Shea Program and the discretionary annual bonus plan. JF Shea offers a competitive benefit package including PTO, paid holidays, medical, dental, vision, 401K, disability, life insurance, discounted apartment (based on availability), monthly auto allowance and cell phone allowance.
The Floating Customer Service Representative, as with all members of the Shea Properties Team, is expected to conduct himself/herself in a manner that is consistent with Shea Core Values and the Business Ethics, Employee Conduct and Confidentiality policy.
Job Duties
Answers telephone calls and efficiently responds to resident inquires. Provides courteous customer service to residents, vendors, and general public.
Completes maintenance work orders and service requests from residents and follows through to ensure completion. Contacts residents at completion of customer service requests to ensure all issues have been resolved satisfactorily.
Coordinates requests from residents to provide specialized services such as picking up mail, watering plants and feeding pets.
Updates and maintains a directory of local services, including schools, shopping, churches, parks, restaurants, transportation, community advents, etc. Provides information to assist residents as requested.
Completes and tracks telephone calls to residents, including follow up calls, welcome calls and apartment work orders.
Maintains a supply of updated brochures with Chamber of Commerce and encourages referrals.
Creates amenities to acknowledge new babies, weddings, and any other special resident highlights as approved and directed by the Community Manager or Assistant Community Manager.
Orders tickets to events, makes restaurant reservations, orders taxis or limousines as requested by resident.
Accepts delivery of packages from UPS, Federal Express, etc. and delivers to apartment as requested by resident.
Provides referral service to outside sources for maid service, car detailers, baby sitters, etc.
Plans, organize and set up resident functions. Attends resident functions to ensure smooth implementation.
Coordinates the preparation of resident event flyers with the marketing department for email and delivery.
Communicate events through vehicles such as activity boards, building link/Action Build and social pages.
Uses computer software to develop newsletters and other communications for distribution to residents and prospective residents.
Assist with maintaining key control in accordance with company policies and procedures for all associates and vendors.
Uses designated computer software, accurately inputs data.
Sources, maintains and develops list of activity vendors (fitness classes, cooking classes, etc.) Measure success of activities through resident surveys.
Develops and maintains relationship with local businesses and vendors.
Purchase and maintain all hospitality supplies within the annual budget.
Reviews websites on a regular basis and retains pertinent articles for resident perusal.
Operates and understands YARDI, Yieldstar, AVID and all other property software.
Assist with tours and leasing apartments when directed to do so by ACM or CM.
Demonstrates the ability to handle resident complaints and direct them to the Asst. Community Manager or Community Manager when appropriate.
Performs other duties as assigned. Actual job duties and responsibilities may vary depending on the size of the community.
Technical/Professional Knowledge
(Knowledge/Skills, Education, and Experience)
Demonstrates initiative, professionalism, personal awareness, integrity and exercises confidentiality in all areas of his/her performance.
Effective written and oral communication.
Time management and organization skills.
Customer service experience required in at least one of the following industries:property management, hospitality, retail, real estate.
Familiar with Microsoft Office products (Word/Excel/Outlook),Yardi preferred.
High School Diploma or equivalent.
Work Environment
The Floating Customer Service Representative works on-site at an apartment community and interfaces with external/internal customers, residents, and vendors on a regular basis.The position work schedule varies depending on the property.Hours and scheduled varies based on the needs of the community.The position is required to work weekend days (Sat/Sun).
However, the Floating Customer Service Representativeshould be flexible with availability depending on the needs of the property. Must be able and willing to travel, if needed, 10-25% of the time. Must have reliable transportation to work at different locations based on assignment for the day.
Physical Requirements
While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands, reach with hands and arms, stoop, kneel, talk, hear, and use a telephone and personal computer.May be required to lift and/or move up to 25 pounds.Must be able todrive occasionally during the course of work.
Shea Properties is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor.
EOE/M/F/D/V
#J-18808-Ljbffr
