Convention Services Manager

2 months ago

Itasca, United States Eaglewood Resort Full time

Job Summary:

The Convention Services Manager is responsible for attainment of assigned convention/event goals tied to the overall performance of the hotel. The individual will be responsible for effectively servicing clients/groups and maintaining the contracted food and beverage minimum. The Convention Services Manager will work in conjunction with the Director of Sales or Director of Catering/Convention Services to achieve the hotels revenue meeting planner satisfaction scores and food and beverage goals for one or more assigned properties. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates overtime does apply and is calculated accordingly.

Responsibilities:

QUALIFICATIONS:

  • High School diploma or equivalent required; previous convention/event and catering sales experience preferred.
  • Demonstrate creativity and knowledge of food and beverage/events desired.
  • Must have a valid drivers license for the applicable state.
  • Must possess developed verbal and written communication skills to frequently negotiate convince sell and influence other managerial personnel hotel guest(s) and/or corporate clients.
  • Experience with professional selling skills desired: opening probing supporting closing
  • Must be proficient in general computer knowledge especially Microsoft Office products
  • Must be able to work independently and simultaneously manage multiple tasks; strong organization and presentation skills

RESPONSIBILITIES:

  • Effectively attain assigned meeting planner satisfaction scores revenue goals as well as food and beverage goals.
  • Proactively conduct solicitation calls conduct tours and entertain clients specific to needs respective to the assigned property.
  • Monitor and evaluate trends within your market segment.
  • Approach all encounters with guests and employees in an attentive friendly courteous and service-oriented manner.
  • Adheres to Aimbridge Hospitalitys established regulations company standards catering/meeting standards and related catering sales metrics.
  • Develop a full working knowledge of the operations and policies of the hotel and applicable departments.
  • Demonstrates ability to deliver banquet event orders on a timely basis (10 days) and ensure accuracy.
  • Ensure changes are communicated timely to impacted departments/operations leaders.
  • Maintain strong visibility in local community and industry organizations as applicable.
  • May assist in implementing and/or participating in special promotions relating to direct sales segments i.e. sales blitzes etc.
  • Attend daily/weekly/monthly meetings and any other functions required by management.
  • Perform any other duties as requested by the General Manager or Director of Sales.


Company Overview:

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits:

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Now offering Daily Pay Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

  • Convention Services Manager

    3 days ago

    Itasca, United States The Westin Chicago Northwest Full time

    DescriptionAt Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true...

  • Customer Service Representative

    3 months ago

    Itasca, United States Millennium Information Services Full time

    Customer Service Representative Millennium information Services, Inc. is a leader in the insurance outsourcing arena.  We provide high quality inspections and process solutions to the property and casualty industry.  We have a full-time hybrid opening for a Customer Service Representative in the Itasca area. This position is a permanent hire. General...

  • Customer Service Representative

    3 months ago

    Itasca, United States Millennium Information Services Full time

    Customer Service Representative Millennium information Services, Inc. is a leader in the insurance outsourcing arena.  We provide high quality inspections and process solutions to the property and casualty industry.  We have a full-time hybrid opening for a Customer Service Representative in the Itasca area. This position is a permanent hire. General...

  • Manager of Irrigation Services

    6 days ago

    Itasca, Illinois, United States TekPrism Inc Full time

    Position: Operations Manager - IrrigationWork Arrangement: Onsite, Full-timeOverview: TekPrism Inc is seeking an experienced Operations Manager to oversee our irrigation services team. This role requires a blend of technical expertise and leadership skills to ensure the efficient operation of irrigation systems.Key Qualifications:In-depth knowledge of...

  • Guest Service Agent

    1 month ago

    Itasca, United States Crescent Services Full time

    At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work...

  • Gobal VP of Sales, End to End Service Management

    3 months ago

    Itasca, United States IFS Full time

    Job DescriptionJob DescriptionCompany DescriptionIFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has...

  • Business Consultant

    2 months ago

    Itasca, United States IFS Full time

    Job DescriptionJob DescriptionCompany DescriptionIFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has...

  • Chief Revenue Officer

    4 weeks ago

    Itasca, United States IFS Full time

    Job DescriptionJob DescriptionCompany DescriptionIFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has...

  • Director of Global Sales, E2E Enterprise Service Management

    1 month ago

    Itasca, United States IFS Full time

    Job DescriptionJob DescriptionCompany DescriptionIFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has...

  • Customer Service Representative

    2 weeks ago

    Itasca, United States Mitsubishi Engine North America Full time

    Mitsubishi Turbocharger and Engine America, Inc. is in search for a Customer Service Representative. Responsible for providing superior customer service parts support to existing marine and industrial engine distributors while maximizing the sale of required parts. The position requires the individual to demonstrate the ability to support distributor sales...

  • VP of Sales, Construction

    1 month ago

    Itasca, United States IFS Full time

    Job DescriptionJob DescriptionCompany DescriptionIFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has...

  • VP of Sales, New Logos

    3 months ago

    Itasca, United States IFS Full time

    Job DescriptionJob DescriptionCompany DescriptionIFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has...

  • Machinist

    2 months ago

    Itasca, United States Element Solutions Full time

    Challenge Yourself and Impact the Future ! MacDermid Alpha Electronics Solutions, a business of Element Solutions Inc (NYSE:ESI), is renowned worldwide for its commitment to revolutionizing the electronics industry. With a legacy spanning over a century, we have continually set new benchmarks for excellence, reliability, and sustainability in electronic...

  • Reception Associate

    6 days ago

    Itasca, Illinois, United States Crescent Services Full time

    At Crescent Services, we pride ourselves on delivering outstanding hospitality experiences, and our team is at the heart of this mission. We believe that our Associates are the true stars of our organization, and we are committed to fostering an environment where you can thrive and be your authentic self. We offer a range of benefits designed to support your...

  • Mechanical Application Engineer

    6 days ago

    Itasca, United States Kelly Services Full time

    Full time direct hire opportunity in Itasca, IL for a Mechanical Application Engineer. Mechanical Engineering degree required. Experience with Solidworks - 3D Modeling Knowledge of BOM related to Steel and/or Plastics 3-5 years of experience required Good communication as there will be Client Interface BRIEF DESCRIPTION The Application Engineer works with...

  • General Manager

    4 weeks ago

    Itasca, United States Sonic Full time

    We are urgently hiring!SONIC - Immediate General Manager PositionAre you passionate about delivering a delicious food service experience and leading a dynamic team to success? Become a General Manager at SonicJoin SONIC Drive-In as a General Manager, where you will be the driving force behind ensuring operational excellence and customer satisfaction....

  • Enclosures Field Service Technician

    2 months ago

    Itasca, United States Sterling Engineering Inc. Full time

    Job DescriptionJob DescriptionSummaryThe Enclosure Field Service Technician will be under the management of the Director of Service. He/she will be responsible for providing in-house and field service support of installations, start-up, troubleshooting, and testing of Enclosures & Systems. Also, he/she will be responsible for following all manufacturing and...

  • Assistant Manager

    4 weeks ago

    Itasca, United States Sonic Full time

    URGENTLY HIRINGAssistant Manager - Highly SkilledAre you passionate about leading a team and ensuring top-notch customer service? Do you thrive in a fast-paced environment where no two days are the same?Join SONIC Drive-In as an Assistant Manager and be part of an elite group that enjoys working with awesome people, earning great pay, and sporting a cool...

  • Customer Service Representative

    2 months ago

    Itasca, United States Trionfo Solutions Full time

    Job DescriptionJob DescriptionHYBRID - The Customer Service Representative (CSR) will offer a unique opportunity to join a dynamic technology company that is changing how businesses, payers and employers/individuals evaluate, buy, manage, and get the most out of their benefits. The CSR is responsible for ensuring all customer inquiries (calls and emails) are...

  • Impact General Manager

    3 months ago

    Itasca, United States Janko Hospitality Full time

    Job DescriptionJob DescriptionImpact General Manager Job Description Reports to: Senior ManagementSummary:The Impact General Manager (GM) position is that of a working manager at any property needed within the organization. The purpose of this position is to provide direct management and support to achieve success at the hotel level. This includes but is...