Current jobs related to Patient Services Representative - Richardson - Innovista LLC
-
Phlebotomist Patient Services Representative
1 month ago
Richardson, United States Global Technical Talent Full timeTitle: Phlebotomist Patient Services Representative Contract Duration: 4+ Weeks Work Type: Onsite Location: Richardson, TX Job Description: Are you passionate about healthcare and patient care? We're seeking a dedicated Phlebotomist Patient Services Representative II to join our dynamic team. As a PSR II, you'll play a vital role in providing exceptional...
-
Float Patient Service Representative
4 weeks ago
Richardson, United States Gateway Diagnostic Imaging Full timeGateway Diagnostic Imaging is seeking a full-time, customer service-oriented professional for our medical front office position to float between our Richardson, Plano, and Frisco locations. The Patient Service Representative will assist patients with check in, check out, insurance verification, and scheduling.Benefits:We offer a PREMIUM base pay, MONTHLY...
-
Medical Assistant/Patient Service Representative
4 weeks ago
Richardson, Texas, United States Methodist Health System Full timeJob SummaryThe Medical Assistant/Patient Service Representative will work under the general direction of the Physician or Nurse, providing healthcare to individuals and families as instructed by the physician. This role involves performing routine clinical processes, participating in patient education, and entering appropriate documentation into patient...
-
Richardson, Texas, United States Methodist Health System Full timeJob Summary:The Medical Assistant/Patient Services Representative will work under the general direction of the Physician or Nurse, providing healthcare to individuals and families as instructed by the physician. This role involves performing routine clinical processes, participating in patient education, and entering appropriate documentation into patient...
-
Patient Services Coordinator
1 month ago
Richardson, United States Texas Oncology Full timeOverview: The US Oncology Network is looking for a Patient Services Coordinator to join our team at Texas Oncology. This full-time position will support our Dallas Sammons clinic at 3410 Worth Street.This position can be either a level 1, 2 or Sr based on relevant work experience. As a part of The US Oncology Network, Texas Oncology delivers high-quality,...
-
Patient Services Coordinator
1 week ago
Richardson, United States Texas Oncology Full timeOverview: The US Oncology Network is looking for a Patient Services Coordinator to join our team at Texas Oncology. This full-time position will support our Dallas Presbyterian clinic at 8196 Walnut Hill.This position can be either a level 1, 2 or Sr based on relevant work experience. As a part of The US Oncology Network, Texas Oncology delivers...
-
Patient Services Coordinator
4 weeks ago
Richardson, United States Texas Oncology Full timeOverview: The US Oncology Network is looking for a Patient Services Coordinator to join our team at Texas Oncology. This full-time position will support our Central Business Office at 3001 East President George Bush Highway in Richardson, TX. This position can be either a level 1, 2 or Sr based on relevant work experience. As a part of The US Oncology...
-
Patient Services Coordinator
4 weeks ago
Richardson, United States Texas Oncology Full timeOverview: The US Oncology Network is looking for a Patient Services Coordinator to join our team at Texas Oncology. This full-time position will support our Central Business Office at 3001 East President George Bush Highway in Richardson, TX. This position can be either a level 1, 2 or Sr based on relevant work experience. As a part of The US Oncology...
-
Customer Service Representative
4 months ago
Richardson, United States Associa Full timeThe Customer Service Associate is responsible for assisting customers with any troubles or inquiries that they might have. Often, customer service associates help customers over the phone or via email, but they may also deal with customers in person. Customer Service, Customer Service Representative, Office Manager, Representative, Community Manager, Retail,...
-
Medical Assistant/Patient Services Representative
2 months ago
Richardson, United States Methodist Health System Full timeHours of Work :8:00am-5:00pmDays Of Week :Monday-FridayWork Shift :Job Description :Your Job:The Medical Assistant works under the general direction of the Physician or Nurse. You will provide healthcare to individuals and families as instructed by the physician. The MA will perform routine clinical process as directed by the physician you will also...
-
Customer Service Representative
2 weeks ago
Richardson, United States Legrand Full timeUsing professional written and verbal communications via phone, fax or e-mail, processes orders received by mail, telephone, and/or through personal customer contact. Provides pricing, availability, and schedule information within established guideli Customer Service Representative, Customer Service, Representative, Controls, Communications, Systems,...
-
Medical Assistant/Patient Services Representative
2 months ago
Richardson, United States Methodist Health System Full timeHours of Work : 8:00am-5:00pm Days Of Week : Monday-Friday Work Shift : Job Description : Your Job: The Medical Assistant works under the general direction of the Physician or Nurse. You will provide healthcare to individuals and families as instructed by the physician. The MA will perform routine clinical process as directed by the physician you will also...
-
Customer Service Representative
4 weeks ago
Richardson, Texas, United States Texans Credit Union Full timeJob OverviewTexans Credit Union is seeking a highly skilled Member Service Representative to join our Member Connect (Call Center) team. This role is ideal for individuals who excel in providing exceptional customer service via phone and have a passion for delivering personalized support to our members.Key ResponsibilitiesAs a Member Service Representative,...
-
Customer Service Representative
4 weeks ago
Richardson, Texas, United States Fossil Full timeCustomer Service Representative Job DescriptionFossil is seeking a Customer Service Representative to provide technical support to our internal team, collaborate with colleagues and external partners, ensure orders are processed smoothly, and offer exceptional support to both customers and fellow customer service representatives.Key...
-
Veterinary Customer Service Representative
6 months ago
Richardson, United States Thrive Pet Healthcare Full timeCustomer Service Representative Canyon Creek Animal Clinic Richardson, TX More than a word, care is present in everything you do. At Canyon Creek Animal Clinic, a Thrive Pet Healthcare partner, we take action to empower your best care for pets, their families, and yourself. We are a community of 400 clinics forming an extraordinary network of...
-
Medical Assistant/Patient Representative
4 weeks ago
Richardson, Texas, United States Methodist Health System Full timeMETHODIST HEALTH SYSTEM OFFERS A CAREER IN MEDICAL ASSISTANCEJoin Methodist Health System, a renowned healthcare organization in North Texas, as a Medical Assistant/Patient Representative in our Family Practice department. This exciting opportunity allows you to make a meaningful impact in the lives of patients and families while being part of an...
-
Customer Service Representative
2 months ago
Richardson, United States Fossil Full timeMake an Impact Fossil is seeking a Customer Care Representative to join our Customer Care team. As a Customer Care Representative, you'll provide technical support to our internal team, collaborate with colleagues and external partners, ensure orders are processed smoothly, and offer exceptional support to both customers and fellow customer service...
-
Retail Customer Service Representative
6 months ago
Richardson, United States AlphaGraphics Full timeOur tight-knit team in AlphaGraphics - US103 is actively seeking a Retail Customer Service Representative (CSR) to join us full time. The Customer Service Representative (CSR) is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met. Retail Customer Service...
-
Customer Service Representative
3 weeks ago
Richardson, Texas, United States Air Distribution Technologies, Inc. Full timeJob Summary:Air Distribution Technologies, Inc. is seeking a Customer Service Representative to provide support for accounts and channels, process orders, and respond to customer inquiries.Key Responsibilities:Act as primary communications link between customers, sales staff, plants, and other departments on inquiries, order-related issues, product...
-
Customer Service Representative
5 months ago
Richardson, United States U-Haul Full timeLocation: 412 N Central Expwy, Richardson, Texas 75080 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
Patient Services Representative
2 months ago
Do you wake up every morning inspired to solve problems and make a meaningful impact in health care? If so, we want to hear from you.Innovista Medical Center is more than a clinic. It's a community hub. Many still feel unseen, unheard, and unsupported when seeing a health care provider. By putting our patients' needs first, we are transforming what it means to get exceptional care. We don't just treat symptoms. We focus on whole-person health-physical and mental well-being, disease prevention, and thoughtful management of chronic conditions.Innovista Medical Center provides primary care and walk-in services for people of all ages in ten locations in Dallas and Houston. We provide comprehensive healthcare services, including in-office lab work, vaccines, imaging, and telemedicine.Our values help define the patient experience and how we treat each other.HEARD: Our care starts with listening well to build relationships and trust.UNDERSTOOD: We offer an experience recognizing every patient's history and background.IN CONTROL: We provide one place for all primary care needs for the whole family.ACTIVELY SUPPORTED: We ensure patients are not alone in the care process, which is much more than what happens during a visit.SEEN: We honor the entirety of who each patient is and care for them at the highest level.If you are looking for a rewarding medical career, we look forward to hearing from youWe're thrilled to announce a dynamic opportunity for you to become an integral part of ourDallas, Texas team. As an onsite contributor, you'll play a key role in pioneering a pathway toward a more streamlined and effective healthcare system.JOB SUMMARYAs a frontline representative, you will play a pivotal role in providing exceptional customer service to patients and facilitating efficient communication between healthcare professionals. If you have a passion for assisting individuals in a healthcare setting and possess strong communication skills, this role offers an opportunity to contribute to the well-being of our patients.DUTIES AND RESPONSIBILITIES Patient Interaction: Answer and manage inbound and outbound calls with professionalism, empathy, and a patient-centric approach.Provide accurate and timely information regarding medical services, appointments, and general inquiries.Demonstrate patience and understanding when addressing patient concerns or inquiries.Apply a high level of critical thinking to ensure first call resolution when possible. Appointment Scheduling: Efficiently schedule and confirm patient appointments using the designated scheduling system.Collaborate with various departments to coordinate and optimize appointment availability. Documentation and Record Keeping: Maintain accurate and confidential patient records during and after each interaction.Update patient information as needed and ensure compliance with data security and privacy regulations. Insurance Assistance: Assist patients with insurance-related queries, including verification, pre-authorizations, and billing inquiries.Collaborate with the billing department to address patient payment concerns. Communication Coordination: Route calls to the appropriate healthcare professionals or departments based on the nature of the inquiry.Effectively communicate with clinical care team to relay patient observations and concerns. Adherence to Protocols: Adhere to established protocols and guidelines to ensure consistent and high-quality service.Follow safety standards and regulations to ensure a secure and compliant call center environment. Requirements Proven experience in a call center or customer service role, preferably within a medical or healthcare setting.Strong communication skills with the ability to convey complex medical information clearly and concisely.Familiarity with medical terminology and procedures.Ability to handle a high volume of calls in a fast-paced environment with efficiency and accuracy.Empathetic and patient-focused approach when dealing with inquiries and concerns.Basic computer skills and proficiency in relevant software applications.Ability to maintain confidentiality and adhere to HIPAA regulations.Experience with Epic electronic medical records system preferredBilingual (fluency in speaking Spanish) preferredOther duties as assignedBENEFITS:We are committed to creating a culture where everyone feels important, welcomed, and included. We demonstrate this commitment by offering a comprehensive benefits package that fosters opportunities for growth and advancement and supports the physical, mental, and financial wellbeing of our team members.HEALTH & WELLBEING A choice health coverage, including HMO and PPO, plus Flexible Spending Account (FSA) and Health Savings Account (HSA) optionsDental and vision coverageCompany-paid benefits (short- and long-term disability, employee life, and accidental death and dismemberment)Employee Assistance ProgramDiscounts and perks on gym memberships, shopping, travel, recreation, and more FINANCIAL GROWTH 401(k) with a company matchRewarding employee referral bonuses WORK/LIFE BALANCE Generous paid time off policy that increases with tenureNine paid company holidays + Diversity DaysPaid Parental Leave (up to 6 weeks, subject to applicable waiting period)JOB SATISFACTION & ADVANCEMENT Clear career advancement and growth pathwaysContinuous education opportunitiesDiversity, Equity & Inclusion Committee with various Business Resource Groups you can joinCompany-wide socials and gatherings"Dress for Your Day" policyAn open-door policy that encourages direct communication with our CEO and upper management, fostering transparency and inclusivity in our work cultureBenefits may be subjected to an applicable waiting period.
